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Das war meine erste Bestellung . Die Beratung war schnell und professionell. Ich habe meine Bestellung bekommen, kein Problem mit Lieferung.
Alles Prima. Ich teste das Produkt nur und kann noch nichts sagen.
Second purchase and again absolutely satisfied: Lightning quick delivery, great quality, competitive prices. This is definitely a five star shop. I will buy again.
I can wholeheartedly recommend this company. The products are of excellent quality, and the customer service is very good and professional!
Scam.
Bezahlt - weder Ware erhalten noch wurde auf E-Mails etc reagiert. Die angegebene WhatsApp Nummer existiert nicht.
Nachtrag:
Nach mehreren Tagen wurde sich gemeldet und ich habe mittlerweile meine Ware erhalten. Ob es nur aufgrund der Bewertung war, keine Ahnung, auffällig war es jedoch trotzdem, da die Firma sich circa 20min nach der Bewertung gemeldet hat.
Resposta da Actifolic
Hello ‘Diddy’, could you please tell us your order number, so we can contact you directly, as we have not received any emails or WhatsApp message. Hope to hear from your soon.
Reply to your edited message.
You contacted a old WhatsApp number of us. If you used the new number, we would have replied earlier. We contacted you immediately after your review, because we received an email from Trustpilot. You received your order, so we are not sure why we get called a scam.
Kind regards,
ActiFolic Support
Echt top! DHL had pakketje verloren, maar via whatsapp was de customer service echt uitstekend. Hebben het opnieuw opgestuurd en binnen 2-3 dagen binnengekregen. Verder alles van hoge kwaliteit! Zeker een aanrader.
Actifolic is not responding to my emails. I didn’t receive my order and they did not send a notification. Problem solved.👍
Resposta da Actifolic
Hello Nick,
We haven't received any mails from you. Please contact us through our mail and tell us which problems you're facing, so we can look into it. Looking forward to your mail.
Kind regards,
ActiFolic
parcel sent back for free after having had problems with DHL which has a bad service in southern Italy .... top company excellent customer service excellent products !!! recommended 5 stars!!!
Resposta da Actifolic
You're most welcome Aldo!
Everything is good. Have bought multiple times and always good quality products!
Excellent customer service. Tomer was very friendly, patient and helpful in helping me with my issue!He immediately had a solution for my issue. I’ve already ordered many times on their website and never ever did I face some kind of problem. Delivery after payment was always very fast. Highly recommend. And if you have some kind of issue, you write to Tomer, he will answer faster than a lightning strike! :) 5/5 starts without hesitation!
I needed a product very soon and i sended a email to them to explain that. They replied in like 30 minutes to tell me the package was going to be send the exact same day. Tomer was very friendly and understood the rush of the package. It doesn’t happen very often that people are so friendly and that they understand when something needs to be send very fast. I recomend Acti Folic to everyone. Five stars for sure!
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