Excellent service ,and delivery and well made heaters,although fortunately my son is good at DIY as the latest heater we purchased ,the plastic earth prong had snapped off on the plug so had to renew... Ver mais
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Leia as opiniões dos outros
Doing 2 developments and used this company. Their customer service is outstanding. They answer calls promptly and go above and beyond to sort any issues. I wish every company had customer service... Ver mais
A empresa respondeu
The company was very helpful when I called for information before placing an order. I then ordered the exo ceramic core radiators online. Ordering was straightvorward and they arrived promptly within... Ver mais
A empresa respondeu
I ordered a panel radiator and selected the wrong size, due to my own incompetence. I contacted James in customer service and explained my mistake. He told me to return the original radiator an... Ver mais
Informações sobre a empresa
Escrito pela empresa
Adax Solaire is the UK’s authorised distributor of ADAX electric heaters, trading from North Yorkshire since 2009. Focused on providing great customer service and aftercare. As well as the best quality WiFi-enabled panel heaters, infrared panels, electric heated towel rails, bathroom heaters, and outdoor patio heaters with fast and cost-effective shipping. With over 25,000 customers and UK stock held for fast dispatch, expert advice is available by phone on 01325 717 899.
Informações de contacto
New Row, DL11 7AW, Eppleby, Reino Unido
- adax-solaire.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Attractive price backed up by delivery…
Attractive price backed up by delivery via a professional company
Order and delivery was fine
Order and delivery was fine
But have not yet fitted them
Very happy with advice given prior to…
Very happy with advice given prior to purchasing my radiator.

Resposta da SolAire Heating
Is there anything on stock?
According to the adax-solare website the radiator was on stock. After ordering, paying and receiving the order confirmation I received one day later a message that the item was not available, only one on stock and that badly dented. And not available any more … That website is a waste of time, a lot of items but a significant amount not on stock. And the ones declared to be available suddenly aren’t.
Two stars because the refunding process worked smoothly.

Resposta da SolAire Heating
Used these for different developments great towel rails
Doing 2 developments and used this company. Their customer service is outstanding. They answer calls promptly and go above and beyond to sort any issues. I wish every company had customer service as good as this. The decorator lost screws for the towel rail and we called SolAire and they are organising to post some spares out. After dealing with them for a number of purchased we would 100 % recommend the. The towel rails are also very well built and offer great value for money.

Resposta da SolAire Heating
Lovely radiators
Lovely radiators, very clean and modern. Very
Simple to hang on the wall. Great service from James at Sol*Aire.
Unbelievably- Excellent
Hi - I rang for advice twice and talked to someone who knew their product- and gave good helpful replies to my questions- delivery dates were flexible and next day if required- delivery- to the centre of York was by a bike !! With great care !! These 3 heaters are heavy and it wasn’t the only packages he was delivering- fantastic- the heaters themselves are excellent looking and very solid and well made - they have all the controls anyone needs - overall as is obvious by my comments- unbelievably excellent——-
Easy end to end
Easy online ordering process and rapid delivery to an alternative address.
Good prompt service at a very competitive price.
Having seen the heater I wanted online, I called the firm to confirm details, price and delivery times. I ordered, and it arrived promptly as promised. Very happy with the heater now it's installed.
Purchasing a SolAire Radiator
Purchasing a SolAire radiator was easy, the unit arriving well packaged and within a few days of ordering. Initial questions were also answered promptly.
Order for heaters arrived the next…
Order for heaters arrived the next day......excellent
Absolutely incredible service
Absolutely incredible service, ordered, dispatched and delivered so quickly and efficiently, can’t fault anything.
Great service and product
Great service and product only reason for 4 stars no notification that item had been dispatched
Great Shopping Experience
I am very pleased with my purchase. The radiator towel rail was easy to install and not to difficult to programme. I love that it has so many functions and I found the perfect setting for my needs.
Wrong size radiator ordered
I ordered a panel radiator and selected the wrong size, due to my own incompetence. I contacted James in customer service and explained my mistake.
He told me to return the original radiator and I re-ordered another. This arrived 2 days later and I also received a £80 refund, which I was well happy with.
I have used Adax before and there products are of a very good standard. I was well impressed with the customer service this time though.
Thanks Doug Jee
Good value and quick delivery by APC
delivered promptly
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