ADKN  Opiniões 42

Escrito pela empresa

Hey there! Just a little heads-up from a small, independent brand on a mission to make big change: we’ve noticed a bit of a pattern here on Trustpilot. Some of our lovely customers have told us (via email, socials, or even in person!) that their 5⭐ reviews get flagged and mysteriously disappear—even after submitting proof of purchase when prompted. Meanwhile, the 1-star reviews? Oh, they fly through faster than a fast fashion trend. We’ve followed the official process to dispute reviews that don’t appear linked to any real order or customer interaction. Trustpilot’s own policy says unverified reviews can be removed if the reviewer doesn’t respond with concrete genuine proof… but in our experience, even after no response is received, the reviews remain visible without any justification provided to us. As a small business, that’s… frustrating, to say the least - specially when we’re simply asking for fairness. We've also been informed about paid plans that offer more moderation tools, but those options aren’t really within reach for small, purpose-driven brands like ours. We stand proudly by our products (and our T&Cs), but we know platforms don’t always show the full picture. So if you're curious about real, heartfelt feedback from verified customers, head over to our website—where nothing gets mysteriously filtered out. Thanks so much for supporting sustainable, independent fashion. Stay kind. Stay conscious. Stay curious. Discover Ethical Fashion Made Right in London ADKN is a proudly independent, award-winning fashion brand offering exclusively 100% animal-free, eco-friendly, and ethically made clothing. Every piece is created per-order in-house in London using responsibly sourced materials and sustainable production methods. Just honest slow fashion that feels as good as it looks. Because conscious fashion isn’t just better—it’s the future.Ver mais