My experience was truly a blessing. Although I was turned down online, I received a phone call to come in. Everyone was welcoming. I actually spoke to all the beautiful ladies over the phone and in pe... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've only been a customer for about two monhhs I've patronage several loan company.This has to be by far the most personal/and professional one They really made me feel like they care .TANK YOU
A empresa respondeu
My experience at Advance America was exceptional. The process to receive my loan was quick and simple. The customer was beyond great. If you need a loan I would say visit them and tell them Sabrena St... Ver mais
A empresa respondeu
I really liked the customer service I had with Patty Catlin. She was really polite and had patience with me. I really appreciate having this kind of service from a employee at this company.
A empresa respondeu
Informações sobre a empresa
- Agência de empréstimos
- também em
- Instituição financeira
- Serviço de transferência de dinheiro
- Serviço de transferência de fundos
- Serviços financeiros não bancários
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Informações de contacto
1105 280 Bypass, 36867, Phenix City, AL, Estados Unidos da América
- 334-297-0228
4,7
Excelente
90 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
its been great to borrow money for the…
its been great to borrow money for the holidays, the money help me out a lot thanks to advance America.
17 de dezembro de 2018
Opinião espontânea
Great job.freindly
25 de março de 2018
Opinião espontânea
Provided excellent customer service
27 de fevereiro de 2018
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Everything went fine great customer …
Everything went fine great customer service always fast and accurate
5 de fevereiro de 2018
Opinião espontânea
Resposta da Advance America - Phenix City - 1105 280 Bypass
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a one star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts? How to edit your review: 1. Log on to your account on www.trustpilot.com 2. Click on your profile picture in the top right corner of the site 3. Click GO to my profile 4. Find the review you want to change and click Edit 5. When you are done changing the rating and the text, click on submit your review now. Thank you---Advance America Customer Response Team
Visit was fast and friendly
1 de fevereiro de 2018
Opinião espontânea
Customer service is great there
Customer service is great there. They will call and remind you of your payment...Very understanding and helpful if you can't make your payment. Verses other payday companies the loan process is VERY simple and fast.
28 de outubro de 2017
Opinião espontânea
Terrible CUSTOMER SERVICE ..…
The line was wrapped around the building as soon as you came in the door . I understand it was the 1st of the month and a Friday. The wait was an hour long . Some people advised that they had been waiting even longer . I tried to call the customer support line while I was standing in line and it hung up on me after I was on hold for 30 minutes. We got no acknowledgement when entering and their response is " they want hire anyone else". If this continue I will have to take my business elsewhere .
5 de setembro de 2017
Opinião espontânea
Resposta da Advance America - Phenix City - 1105 280 Bypass
Your comments are important to our business and relationship. Advance America will have someone contact you within the next several business days regarding your comments.
best customer service
1 de setembro de 2017
Opinião espontânea
fast
fast, friendly and knowledgable staff! Absolutely painless experience.
19 de agosto de 2017
Opinião espontânea
Very friendly and professional staff!
8 de agosto de 2017
Opinião espontânea
The staff is unbelievable very helpful.
8 de agosto de 2017
Opinião espontânea
THEY ARE ALWAYS VERY FRIENDLY AND THEY …
THEY ARE ALWAYS VERY FRIENDLY AND THEY KNOW ME BY NAME NOW. I WILL AND HAVE REFERRED FRIENDS AND FAMILY AND WILL CONTINUE TO DO SO.
17 de julho de 2017
Opinião espontânea
Excellent Customer Service!!
Excellent Customer Service!!! Friendly Atmosphere!!!
14 de julho de 2017
Opinião espontânea
I appreciate the speedy service
I appreciate the speedy service. She actually knew my name which is a plus. Today was a good experience.
29 de junho de 2017
Opinião espontânea
Always polite
28 de junho de 2017
Opinião espontânea
The staff is very polite and …
The staff is very polite and knowledgeable. They were absolutely great
24 de junho de 2017
Opinião espontânea
Excellent customer service
8 de junho de 2017
Opinião espontânea
They are nice people they work with you …
They are nice people they work with you on the days you are able to pay the your bill so it will not be late.they are very nice people,and friendly and try to help you with your bill.
11 de maio de 2017
Opinião espontânea
trust worthy/helping hand when i needed them.
i have been a customer of advance america for several years. no hassle, friendly, almost a bank experience.
3 de maio de 2017
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.