The staff (Ms. Aileen and Ms. Candace) are very professional, thorough, courteous, and provide excellent customer service. There is never a long waiting period. This is a great location. I had a ple... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had to come write a review! Omg in these days great costumer service is so underrated! Brandy and Robin was beyond amazing! The energy and cleanliness of this Southfield location was immaculate! Th... Ver mais
A empresa respondeu
My experience was made special because of the outstanding customer service I received from Brandy and Robin. They went above and beyond to make me feel like a valued and appreciated customer. Their... Ver mais
A empresa respondeu
Ms. Alene at the store made my process effortless. I had anxiety at first but she and Ms. Candice were great......They treated me like family! I love their customer service! Will never go anywhere els... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de empréstimos
- também em
- Instituição financeira
- Serviço de transferência de dinheiro
- Serviço de transferência de fundos
- Serviços financeiros não bancários
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Informações de contacto
20112 W. 8 Mile Road, 48075, Southfield, MI, Estados Unidos da América
- 248-827-3612
4,8
Excelente
88 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great customer staff helpful
Great customer service staff very helpful and patient
15 de agosto de 2026
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
A Good Backup plan
This is great because you can get the money you need right away.
27 de junho de 2026
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Your business is important to us, thank you for your response!
Every time I come here
Every time I come here, Ms. Brandy is so professional and polite!
27 de junho de 2026
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Your business is important to us, thank you for your response!
My experience was made special because…
My experience was made special because of the outstanding customer service I received from Brandy and Robin. They went above and beyond to make me feel like a valued and appreciated customer. Their kindness, professionalism, and willingness to help truly stood out.
I also appreciated that I didn't have to wait long, which made the entire process smooth and convenient. Because of the excellent service I received, Advance America will be my first choice whenever I need a payday loan. And of course, I'll be returning to the location where Brandy and Robin are working!
12 de junho de 2026
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
We are so happy to hear that our team provided you with such an outstanding experience. We truly appreciate your kind words and look forward to assisting you again in the future.
Great experience
The staff were welcoming and helpful with my situation-transition I would do business again in a heartbeat
16 de junho de 2026
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies at this location has…
The ladies at this location has excellent customer service
1 de abril de 2026
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I have worked with Brandy and Robin a d…
I have worked with Brandy and Robin a d they both have excellent customer service, I highly Recommend this location!
3 de março de 2026
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I had to come write a review
I had to come write a review! Omg in these days great costumer service is so underrated! Brandy and Robin was beyond amazing! The energy and cleanliness of this Southfield location was immaculate! These ladies went over and beyond to help my mother and now I’ve became loyal customer as well!
Please have these ladies write a handbook for all who works in customer service! Great work ladies!!!
2 de março de 2026
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The company is just great period…..,
1 de dezembro de 2025
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
We're happy to hear that you had such a great experience with our company. Thank you for your positive feedback; it means a lot to us.
Timely,fast,efficient service for loan
Customer representative was kind courteous , professional answered any questions and was thoughtful .Processing of loan was fast .
19 de novembro de 2025
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day
Well I was all ready in the system
Well I was all ready in the system, just needed to update my information.
9 de outubro de 2025
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Branch 1325 has excellent customer…
Branch 1325 has excellent customer service. I love coming here.
11 de setembro de 2025
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Great service by Aileen!
22 de agosto de 2025
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
We appreciate you sharing your positive experience with us. We are so happy that you were satisfied with our service.
The young lady at the Advance loan…
The young lady at the Advance loan located in Southfield Mi on West 8mile#1325 she was very helpful
24 de junho de 2025
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
We're happy to hear that the team member at our Southfield location was very helpful! We appreciate you taking the time to share your positive experience with us.
I love coming to the location at 8 mile…
I love coming to the location at 8 mile & Evergreen the ladies here are the best. They have great customer service and always willing to assist.
1 de maio de 2025
Opinião espontânea
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your kind words! We are so happy to hear that you had a positive experience at our location. We strive to provide exceptional customer service and are glad to know our team is appreciated.
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I like taking a loan on line
I like taking a loan on line. No waiting.
The loan office staff at Southfield MI location has great customer service personality. Keep up the good work.
3 de abril de 2025
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
As always Aileen is AWESOME
As always, your beautiful angel Aileen provided world class customer service and helped me in my time of need
24 de dezembro de 2024
Resposta da Advance America - Southfield - 20112 W. 8 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.