Very satisfied with the customer service representatives I've met whenever I visited in offices (9 mile/Telegraph) and (7 mile and Telegraph)..although I've been using online mostly these days..I don'... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
It was Ms Kellie Parker for me, I have never met a more patient and kind woman that can problem solve all you’re loan anxiety. If you want an amazing person who does amazing help come here.
A empresa respondeu
Thank you, Rosa for helping me with my loan. This is a great location. Nine Mile telegraph in Southfield. They are very professional patient and helpful. Thank you. You’re a customer Deborah Perkins.
A empresa respondeu
Rosa is very helpful and personable. I always feel like I am important and she really cares about my well being. I hope Rosa is valued because customer service is a lost art in this day and time.
A empresa respondeu
Informações sobre a empresa
- Agência de empréstimos
- também em
- Instituição financeira
- Serviço de transferência de dinheiro
- Serviço de transferência de fundos
- Serviços financeiros não bancários
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Informações de contacto
22538 Telegraph Rd., 48033, Southfield, MI, Estados Unidos da América
- 248-304-2836
4,8
Excelente
87 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Took care of business efficiently and…
Took care of business efficiently and politely
2 de novembro de 2023
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Rose & Kimberly are the best with…
Rose & Kimberly are the best with assisting me every time I’m in the Telegraph/9mile office in Southfield
21 de outubro de 2023
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Expediant service with care and she was so very nice
The employee was so very helpful, nice , and courteous
9 de maio de 2023
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Paperless transactions money add…
Paperless transactions money add directly to my card
27 de abril de 2023
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome service when needed
15 de setembro de 2022
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Top Notch Company
I am always serviced and treated well at the 9 mile and Telegraph Rd in Southfield, MI
5 de setembro de 2022
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America is the #1 loan company…
Advance America is the #1 loan company in the world, I just love the way that they make everyone feel very comfortable and there Customer service people are very friendly to everyone.
31 de agosto de 2021
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The review
The employee was Very Friendly and seem to know exactly what to do with trans actions
7 de agosto de 2021
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and very professional
1 de junho de 2021
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Your business is important to us, thank you for your response!
The customer service was great
10 de outubro de 2020
Opinião espontânea
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Your business is important to us, thank you for your response!
First time using the paperless process…
First time using the paperless process which was awesome. AND, Having
my loan directly deposited into my bank account saving me time and
much more convenient - was also awesome. Enjoyed the easiness of
doing business with Joseph at your Company.
A very happy and satisfied customer. Nita Butler
6 de outubro de 2020
Opinião espontânea
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Your business is important to us, thank you for your response!
I'm very happy with the staff and the…
I'm very happy with the staff and the service they provide
4 de março de 2020
Opinião espontânea
Convienient
7 de fevereiro de 2020
Opinião espontânea
Polite customer service
Polite customer service. Timely response.
18 de janeiro de 2020
Opinião espontânea
Excellent customer service very…
Excellent customer service very professional!! Meet all my needs as a guest
8 de novembro de 2019
Opinião espontânea
Shay & Joesph have always been…
Shay & Joesph have always been professional with me and when you can have that conversation as a friendly customer and still do business with them means I will continue to use their office.
Thanks again for being considerate and patient.
30 de setembro de 2019
Opinião espontânea
I’m very dissatisfied
I’m very dissatisfied with my experience with Advance America. I applied for a loan online on 09/05/19. I uploaded the requested documents and even called to confirm they were received. I was told my information would be forwarded to a loan officer so a decision could be made. It is now 09/29/19, and the web site still shows the status of my application as being reviewed. Then after contacting customer service, I was told to hold while the loan officer was again contacted. After ten minutes, the representative hung up and never called back.
20 de setembro de 2019
Opinião espontânea
Resposta da Advance America - Southfield - 22538 Telegraph Rd.
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
She did excellence
9 de setembro de 2019
Opinião espontânea
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