Aeroflow Urology Opiniões 

688
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

do not absorb urine very fast . im less than 10 feet from bathroom and mornings i have to change clothes immediately. i also take oxybutynin for the same reason. usually just happens in morning i d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a few questions, called in the young lady helped me right away checking product information for me and answering all my questions. Was very polite and explained very well so I could understand.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The fact free product for loved ones is available is amazing. The few times iv had issues iv carried and was helped 100% the customer care was kind on point extremely helpful and understanding. Highl... Ver mais

Classificada 5 em 5 estrelas

They are helpful on answering questions we have. Lately been having issues reordering the site won't open. Also their was one big box that was heavyweight and hurt my back, postal worker she struggled... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento médico
  2. Fornecedor de artigos hospitalares
  3. Loja de artigos hospitalares

Escrito pela empresa

Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ups (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free. • Why Customers Choose Aeroflow Urology: Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way. • Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

688 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(688)

688 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Everything from start to finish was…

Everything from start to finish was great. I also needed to change the brand of diapers I first received due to my son's incontinence levels and the customer service rep was super friendly and had my stuff shipped out within 48 hours advised me how I can return the ones I had and they ended up letting me keep those as well. The agent also recommended some add-ons that would help best with my son's needs that has helped me out tremendously and been literally a lifesaver. 10 stars all the way around!

11 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Always having what I need

29 de janeiro de 2026
Opinião espontânea
logótipo da Aeroflow Urology

Resposta da Aeroflow Urology

Thank you for your feedback! If we can improve your experience with us in anyway please give us a call at 844-276-5588 and one of our Continence Care Specialists will be happy to assist you!

Classificada 3 em 5 estrelas

For some reason they always have a hard…

For some reason they always have a hard time get a hold of my doctors about my incontinence order they said they emailed m doctor with no response so when I seen my doctor last week I asked her about it and she looked thru her orders and said she never received and email from you guys pertaining to my order would like to come to a conclusion about this so I can get order on a regular basis. My doctor never received no fax from you guys about my order so now im gonna have to have a new script wrote again just gets old having to go they this on every order . Not sure of the date I'll have to look it up

19 de janeiro de 2026
Opinião espontânea
logótipo da Aeroflow Urology

Resposta da Aeroflow Urology

Hi Lisa, we're sorry to hear about your experience with us so far. We would love to look further into this and find a solution. We have requested your information for our team to reach out to you to further assist you!

Classificada 1 em 5 estrelas

Disappointed…

After being a customer for close to a year, my account cannot be found. I could not have gotten these products from your company without my Dr consent. Medicaid hasn't had a problem paying for products so how is it my new address in Alaska has been lost..as if never had an account. I'm so disappointed

18 de fevereiro de 2026
Opinião espontânea
logótipo da Aeroflow Urology

Resposta da Aeroflow Urology

Hi Robin, we are sorry to hear about your experience with us so far. We would love to look into this further. Our team has requested your information to further assist you to help resolve this issue as soon as possible!

Classificada 5 em 5 estrelas

Excellent company!

Anytime I talk to anyone on the phone, Everyone is always so super nice. I have never had a bad experience with Aeroflow. We are having problems trying to find a correct size right now and they are being so patient, and understanding.
I am so glad that this is the company that we get his incontinent supplies through.
Thank you for having the best customer service hands down.

18 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Doesn’t let me order things in my sons profile

I never can order supplies through my son account

16 de fevereiro de 2026
Opinião espontânea
logótipo da Aeroflow Urology

Resposta da Aeroflow Urology

Hi Johaana, we're sorry that you are dissatisfied with our service so far. We would love to be able to fix any issue you may have! If you give us a call at 844-276-5588, one of our Continence Care Specialists would be happy to assist you! Our office is open Monday-Friday 8am-6pm EST.

Classificada 4 em 5 estrelas

I love the privacy

I love the privacy. Anytime I've had to speak to some over the phone they have been so friendly. I do wish the diapers were better. they leak and don't fit very well. Over all a pleasant experience!

17 de fevereiro de 2025
Opinião espontânea
logótipo da Aeroflow Urology

Resposta da Aeroflow Urology

Thank you for your feedback! We would be happy to assist you in finding a different product that best fits your needs from our selection of high-quality products. Please give us a call at 844-276-5588 and one of our Continence Care Specialists will be happy to assist you!

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