Aes Smart Opiniões 

1736
TrustScore: 5 em 5

4,8

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The engineer we had was called Joe, we highly recommend. He fitted my new smart meter. He was polite and helpful and did an excellent job. Thank you

A empresa respondeu

Classificada 4 em 5 estrelas

I have reduced the rating because we had a longer wait than we had been told, despite the issue bring classed as an emergency. However, Michael, the engineer,was great. He listened to the issues that... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Michael rang to let us know he was on his way. Was punctual and carried out the job quietly allowing me to work from home with no disruptions. When he finished he took the time to show me how the disp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had our smart meter system upgraded for gas and electricity. Yas the engineer was super friendly and efficient and had it all changed and setup done. He explained in detail how it work and left... Ver mais

A empresa respondeu


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1736)

20 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Helpful, efficient and tidy

18 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Good Morning,
Thank you for your review, We will pass this message on to the engineer, Have a great day!
Zoe at AES

Classificada 5 em 5 estrelas

Pleasant, Polite and Professional

Our engineer was Darren Wood.
Darren was not only prompt but very helpful, knowledgeable and friendly during his visit and his advice was also very useful.
We have two small dogs and he was extremely good at handling them as well.
We would like to express our thanks

17 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, have a great day!
Samuel at AES

Classificada 5 em 5 estrelas

I'm happy with how prompt the engineer…

I'm happy with how prompt the engineer was and he kept to the time he said the whole job was going to take. Thanks Michael P.

8 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, have a great day!
Samuel at AES

Classificada 5 em 5 estrelas

Friendly, professional installer

Lots of contact before visit so clear about date and time. Dean called the day before and when he was on his way. He arrived early, which was good. He was friendly and polite and made no mess. He explained about the new smart meter clearly and repeated it when I asked.

14 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, have a great day!
Samuel at AES

Classificada 5 em 5 estrelas

Darren arrived promptly very…

Darren arrived promptly very informative on both of metres work done quickly

13 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, We will pass this message on to the engineer
Samuel at AES

Classificada 5 em 5 estrelas

Greg arrived promptly to carry out his…

Greg arrived promptly to carry out his job, very cheerful and polite, carried out the smart meter installation efficiently.
Explained the monitor
A pleasure to have him working in our home

13 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Good Afternoon,
Thank you for your review, We will pass this message on to the engineer, Have a great day!
Samuel at AES

Classificada 5 em 5 estrelas

Michael P was fab

Michael P was fab, on time and got everything sorted quickly. Explained the smart meter and estimated charges per year for different devices. Thank you for a hassle free experience

12 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, We will pass this message on to the engineer, Have a great day!
Samuel at AES

Classificada 5 em 5 estrelas

Happy customer

Darren came to fit my smart meter and was brilliant from start to finish. He was very efficient and informative explaining what he had to do and giving tips on ways to reduce energy consumption.
Very pleased with my experience today. Thanks Darren 👍

10 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Hi Stephenie,
Thank you for your review, Have a great day!
Kind Regards,
Samuel at AES

Classificada 5 em 5 estrelas

Excellent service from So Energy & Engineer

Darren, the gas engineer who replaced my meter after I contacted So Energy, provided outstanding service. He was polite, extremely knowledgeable, and very informative throughout the whole process. He took the time to answer all my questions and even shared useful energy-saving tips to help reduce my usage at home. His professionalism and friendly attitude made the whole experience smooth and stress-free.

A big thank you to Darren for his excellent service—I really appreciate it!

10 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, we will pass this message on to the engineer, have a great day!
Kind Regards,
Samuel at AES

Classificada 5 em 5 estrelas

Darren wood came and put in my new…

Darren wood came and put in my new electric meter was very professional and explained everything to me and cleaned up any mess that was made vet professional at his job thanks again for your help

7 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, we will pass this message on to the engineer, have a great day!
Samuel at AES

Classificada 5 em 5 estrelas

Fantastic job

Fantastic job! Jeff was our engineer, he explained the process very clearly, showed us how to use the meter, answered all our questions. Really great job! Thank you!

7 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, we are happy to hear you had a positive experience, Have a great day!
Samuel at AES

Classificada 5 em 5 estrelas

Michael peers came and fitted the meter…

Michael peers came and fitted the meter 07/02/2025 great guy all done perfectly

7 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Hi Josh,
Thank you for your review, we will pass this message on to the engineer,
We hope you have a great weekend,
Kind Regards,
Samuel at AES

Classificada 5 em 5 estrelas

Very efficient from start to finish

Very efficient from start to finish. Michael Peers rang 20 mins before he arrived to say he was on his way. He seemed friendly, fast and efficient. Took around 90 mins to swap over my gas and electricity meters. No mess left behind. Great service.

6 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Hi Donna,
Thank you for your review, have a great day!
Samuel at AES

Classificada 5 em 5 estrelas

Patryk Harazny was brilliant

Patryk Harazny was brilliant, he called before arriving and even offered me an earlier time slot.
He was polite, well mannered, sociable and just a genuinely nice person.
He worked quickly, efficiently and communicated what he was doing and going to do.
He was a pleasure to have.

1 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, we will pass this message on to the engineer, have a great day!
Kind Regards,
Samuel at AES

Classificada 5 em 5 estrelas

Absolutely amazing

Absolutely amazing, even helped with bringing in my shopping delivery lovely man and great work explained everything in a lovely way, Thankyous

1 de fevereiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, have a great day!
Kind Regards,
Samuel at AES

Classificada 5 em 5 estrelas

Smart meter instal

Smart meter instal
I live on my own so I was very grateful to get a phone call from the engineer (Darren Wood) to say he would be arriving in 5 minutes.
He explained everything he was going to do inside & outside the house.
Unlike a lot of workmen he closed my door when he was going outside (I know might be trivial but it matters to me as I don’t like my door being left open).
Everything was explained about how my smart meter works & I was also given advice on energy efficiency.
Darren was friendly & professional in his approach. I’m a pensioner so it is important to me that I feel comfortable in my own home, which I did.
Thank you

31 de janeiro de 2025
Opinião espontânea
logótipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, we will pass this message on to the engineer, have a great day!
Kind Regards,
Samuel at AES

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