Afford Rent a Car Opiniões 

576
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Over the last 5 years I have hired several vans and cars from Afford at Fenton, staff are always courteous and cheerful with a great range of vehicles. Often upgraded for no extra charge depending on... Ver mais

Classificada 5 em 5 estrelas

One day hire of van with tow bar. Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately. All Staff were very friendly and helpfu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great company, very friendly staff, service is second to none with very competitive prices. First class service from the moment you pick up your vehicle right up to dropping it off. Wouldn’t even thin... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de aluguer de carros
  2. também em
  3. Agência de aluguer de vans

Escrito pela empresa

Afford Rent A Car provide car hire, van hire and MPV people carrier rental, in Stoke on Trent, Stafford and Crewe in Cheshire. Choose us for reliable, affordable, cheap car and van hire.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

576 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(576)

98 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Everything was great apart from trying…

Everything was great apart from trying to charge me £20 after I took the car back full not happy about that at all !!

1 de setembro de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

I know our General Manager has rung to explain the mistake and apologised. So hope this won’t stop you coming to us when you next need a hire vehicle and accept our apology

Classificada 5 em 5 estrelas

Really great service as usual

Really great service as usual. Afford are 'affordable - much better than other local services. The car we used was in excellent condition and perfect for our needs. Staff are all friendly and helpful.

8 de setembro de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Thanks for the comments and 5 star review

Classificada 1 em 5 estrelas

Terrible Service

booked a van for the weekend and had an email confirmation to collect @1.15pm on Saturday. When we arrived we were asked for licence and proof of address, we provided this information with a wage slip to be told that we need 3 forms of proof of address. Why do you not advise on the confirmation email? As you close at 1.30pm we didn't have time to go home and get the additional ID. So we had to cancel plans and also lost £60 from the hotel we had booked from where we were collecting the garden furniture from.

30 de agosto de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Im sorry to hear of your disappointment,but it is a requirement from our insurance company that we have to have proofs of address and that would have been shown on your confirmation email.
Unfortunately you didn’t have any other proof of address on your phone so couldn’t allow you to drive the van with NO INSURANCE.
This obviously wasn’t our fault so feel you’ve been very unfair by giving us a 1 star and would appreciate you removing it please.

Classificada 5 em 5 estrelas

Lovely people

Lovely people
Great cars
Good proces

5 de setembro de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Thanks for your comments and 5 star review.

Classificada 5 em 5 estrelas

Ford Transit with tow bar

One day hire of van with tow bar.
Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately.
All Staff were very friendly and helpful including Vicky, Ruby & Natasha in reception and Chris who conducted the handover.
All at a very reasonable price with no hidden extras.
Highly recommended.
Thank you.
Ian

2 de setembro de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Thanks for your comments and 5 star review and will pass on your messages to the team.

Classificada 3 em 5 estrelas

Tatty 6 seat van used by builders

I hired a six seater van to take my family on holiday to Devon. I was very disappointed when I picked it up to find it very tatty and it looked like a gang of builders had used it for six months. The only upside was that it was nice to drive and very reliable.

1 de setembro de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Please accept our apologies for that and our general manager has tried ringing you to apologise several times.

Classificada 5 em 5 estrelas

A first class service

A first class service. Allowed us to book, over the phone, without a deposit. No extras added on top of the price quoted. Local pick up.

1 de setembro de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Thanks for your comments and 5 star review.

Classificada 5 em 5 estrelas

In all the years I have used Afford the…

In all the years I have used Afford the service has been exceptional and the pricing reasonable. The quality of the vehicles has always been excellent and I have hired many different sorts, small, medium, large cars, a van and a people carrier. I would recommend Afford to everyone

1 de setembro de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Thanks for your loyal service ,these comments and 5 star review.

Classificada 5 em 5 estrelas

Staff very helpful

Staff very helpful, supplied type of vehicle I needed without any problem. Pickup and drop off faultless

22 de agosto de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Thanks for your comments and 5 star review

Classificada 4 em 5 estrelas

Nice car

Nice car. Just could have been cleaned better inside. Windscreen was dirty still had marks where someone had had there satnav or phone holder on the screen. And there ware a couple of marks that weren’t on the original form when he showed me round the car. I took pictures of these to protect myself . Never had any issues before and I would definitely use this company again.

29 de agosto de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Please accept our apologies for that and our MD will take it up with the team.
Our General manager has tried to ring you several times.

Classificada 5 em 5 estrelas

Hired a van to take scout equipment abroad…

We hired a van to take scout equipment to Switzerland, they were easy to organise this with to make sure we had everything we needed to take the van abroad.

16 de agosto de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Glad everything went well and thanks for the 5 star review

Classificada 3 em 5 estrelas

Signature was faked

When I dropped the car off I simply had to leave a key. The car inspection was carried out without me being there and a member of staff faked my signature on the documents to accept the inspection. Thankfully there was nothing additional to pay, but surely this isn’t standard practice.

11 de julho de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

We haven’t forged your signature,but when a vehicle is dropped off out of office hours it has to be checked in without the customer being there.If there were any problems we would then have contacted you.Our General manager has tried several times to ring you to explain.
Really sorry for any confusion.

Classificada 5 em 5 estrelas

All the staff were fantastic

All the staff were fantastic, friendly, efficient, reasonable and professional. A pleasure to do hire vehicles with this Company.

18 de agosto de 2025
logótipo da Afford Rent a Car

Resposta da Afford Rent a Car

Thanks very much for your comments and 5 star review

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