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africhange.com Opiniões 291

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What made my experience great was the prompt response and resolution of the problem. What this company is doing well is that you can do lots of transactions from the comfort of your room. That bein... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Africhange is user-friendly and I always complete my transactions seamlessly. I will stick with the platform for a long time. One major improvement that is needed is the daily limit on transfers to my... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

The registration process is not straightforward compared to other apps. Also, I wasn't given any point even after changing up to £100 as a new customer. The app is not easy to navigate. Overall, I am... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Africhange is fraudulent: 1. It presents a high amount to be received by the transfer recipient, but on completing the transaction a lower amount is sent to the recipient. 2. It holds $0.01 of... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de transferência de dinheiro
  2. Serviços de finanças alternativos
  3. Instituição financeira
  4. Serviços financeiros não bancários

Escrito pela empresa

Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

291 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Their referral system is encouraging

Their referral system is encouraging, they always have the best rate for customers

9 de abril de 2026
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Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 1 em 5 estrelas

Poor customer service

Poor customer service. Responds to my inquiry was vague and inconclusive

7 de abril de 2026
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Resposta da africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Classificada 5 em 5 estrelas

excellent service

excellent service

9 de abril de 2026
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Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 5 em 5 estrelas

Your apt response from your services is…

Your apt response from your services is awesome. I commend you for that.

8 de abril de 2026
logótipo da africhange.com

Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 5 em 5 estrelas

Timely and helpful resolution of issue.

Timely and helpful resolution of issue.

8 de abril de 2026
logótipo da africhange.com

Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 5 em 5 estrelas

Best app in the world

Best app in the world , world best , I recommend this app for your international transactions

8 de abril de 2026
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Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 3 em 5 estrelas

The recipient did not know who sent…

The recipient did not know who sent them money. On a positive note, the transaction was fast.

7 de abril de 2026
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Resposta da africhange.com

Hello,

Thank you for sharing this feedback. Your account manager has sent you an email at your registered email address to assist you directly.

Thank you for your support.

Classificada 4 em 5 estrelas

Beautiful

Very efficient and security consciousness.

7 de abril de 2026
logótipo da africhange.com

Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 5 em 5 estrelas

My expr8ence with Africhange was that…

My expr8ence with Africhange was that when ever i have problem in logging to my application, i will email them snd they will respond quickly.
So they are reliable to do business with Africhange.

6 de abril de 2026
logótipo da africhange.com

Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 5 em 5 estrelas

After my first experience.

After my first experience.
I had an amazing customer service with their lead .
The referral bonus was awesome 👍.
I recommend Africhange to all my friends and family.

13 de abril de 2026
Opinião espontânea
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Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 1 em 5 estrelas

Terrible

Terrible! Terrible customer service. No empathy. Poor service

5 de abril de 2026
logótipo da africhange.com

Resposta da africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Classificada 1 em 5 estrelas
logótipo da africhange.com

Resposta da africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Classificada 5 em 5 estrelas

Complained about the customer service…

Complained about the customer service earlier, and got swift response from the management team…..issues resolved…..thank you Africhange for making me feel like a valued customer

8 de abril de 2026
Opinião espontânea
logótipo da africhange.com

Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 4 em 5 estrelas

Customer service and solution

Africhange team listen to profer solutions ASAP

2 de abril de 2026
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Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 5 em 5 estrelas

Good

Good and reliable

9 de abril de 2026
logótipo da africhange.com

Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 5 em 5 estrelas

Very bad experience

Very bad experience

3 de abril de 2026
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Resposta da africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Classificada 5 em 5 estrelas

great product

great product

3 de abril de 2026
logótipo da africhange.com

Resposta da africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Classificada 4 em 5 estrelas

No response from customer agent

Good response from customer agent Emmanuel

10 de abril de 2026
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Resposta da africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Classificada 1 em 5 estrelas

I sent money for my family and they…

I sent money for my family and they needed it urgently, 24 hours ago but is still under processing which is very bad

10 de abril de 2026
logótipo da africhange.com

Resposta da africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

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