Agapediamonds Opiniões 523

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The Agape diamond was beautiful! My wife loved it. The ordering process was seamless and everything came packaged very well. I highly recommend Agape Diamonds.

Classificada 5 em 5 estrelas

I wanted to write to share how pleased I am with the recent annual service of my ring. It is gleaming and sparkling and looks great (I also got the rhodium coating to freshen it up). Admittedly, whe... Ver mais

Classificada 5 em 5 estrelas

I have always wanted a beautiful wedding set that makes a statement. The only stone I truly love are diamonds. Having purchased two previous styles I like knock out gorgeous but have short fingers and... Ver mais

Classificada 5 em 5 estrelas

So far the experienced has been very simple. I was worried paying in advance for the entire diamond prior to receiving it, but that’s the process! I am hoping it can arrive sooner than later before th... Ver mais


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

523 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 38% das suas opiniões negativas

Geralmente responde em 48 horas

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Classificada 1 em 5 estrelas

Misleading marketing, domain change, and extremely poor value

I purchased a ring from Agape Diamonds a few years ago, believing I was buying a lab-grown diamond based on how their website and branding were presented at the time.

In March 2026, I reached out to the company directly to raise concerns that their previous website domain, “diamondslabcreated.com,” could reasonably lead consumers to believe they were purchasing lab-grown diamonds. The use of “lab created” in the domain name, combined with product descriptions using the word “diamond,” made it unclear that the stones may actually be simulants rather than true lab-grown diamonds.

Shortly after I raised this concern, I noticed that the company changed their domain to “agapediamonds.com,” removing the “lab created” language altogether. To me, this reinforces the concern that the original branding and domain name could be misleading to consumers.

Additionally, the value of the product has been extremely disappointing. I paid around $3,000 for this ring, and after attempting to resell it, I found it has little to no resale value—receiving offers under $100. That is a significant difference and not something I would have expected when making a purchase at that price point.

Had the nature of the stone and its actual market value been clearly explained upfront, I would not have made this purchase.

When I contacted customer service, I did not feel my concerns were taken seriously, and the response felt dismissive.

I’m sharing my experience so others can carefully review the details of what is being sold and make a fully informed decision.

10 de março de 2026
Opinião espontânea

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 5 em 5 estrelas

Top-Notch Service and Quality Product

I wanted to write to share how pleased I am with the recent annual service of my ring. It is gleaming and sparkling and looks great (I also got the rhodium coating to freshen it up). Admittedly, when my husband and I were looking at engagement rings at the time, we had some serious concerns about a lab-grown diamond and the quality we could expect to receive from Agape. I'm happy to say, my ring looks just as perfect as it did in 2018 when we purchased it, and the service we receive from Agape for my yearly cleaning/tightening is 100%. A+

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

I was nervous about buying a ring online. Great experience. The ring is beautiful. Took about a week to arrive. She loves it.

14 de março de 2026
Classificada 1 em 5 estrelas

I ordered the rings a few weeks ago and…

I ordered the rings a few weeks ago and have not received anything at this date. If I don't get a response or the rings I will cancel this order.

5 de março de 2026
logótipo da Agapediamonds

Resposta da Agapediamonds

Thank you for your order and for your patience. We sincerely apologize for any concern caused by the timing.

All of our jewelry is made to order, and your ring is crafted in 18K gold, which requires additional time compared to standard 14K pieces. Our typical production time is 7–10 business days, and 18K items can take slightly longer due to the more intricate manufacturing process.

Your order is now shipping on March 18th, and you will receive tracking information shortly.
We truly appreciate your patience and are confident the final piece will be worth the wait!

Please feel free to reach out if you have any question. we’re here to help.

Classificada 2 em 5 estrelas

Damaged diamond tennis bracelet

I received my Agape Diamond tennis bracelet in February for my birthday on March 12th. I wore the bracelet today for the first time. I noticed that one of the diamonds fell out. I have no idea where it's at.
Please let me know what to do.

7 de fevereiro de 2026

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