Our family had to contact Aged Care Decisions over the Easter break for our father/brother. We were blown away by the amount of support offered during this time. Not sure who we spoke to or received e... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Our family had to contact Aged Care Decisions over the Easter break for our father/brother. We were blown away by the amount of support offered during this time. Not sure who we spoke to or received e... Ver mais
A empresa respondeu
A good way of sifting through the options and good support from our consultant Gi. The app, however, is glitchy and only things added by Gi save to my shortlist even though there are more options I'd... Ver mais
Called back straight away after inital inquiry. Have not actually been able to view a facility with memory support bed available yet but have started to view facilities in the local area.
The experience I had with Zoe was amazing 🤩 So helpful and caring. Very prompt in getting back to me, literally within 5 minutes from me sending a request for help. The process of finding aged care f... Ver mais
Escrito pela empresa
We take the stress and running around out of finding aged care and home care options.
We work with you to find aged care providers that best match your loved one's care needs, budget, location and preferences.
Find Aged Care Homes
Find Home Care Providers
Find Respite Care Options
- Providing detailed information about how the aged care process works (including how fees work).
- Creating a customised report of aged care options that match the care needs, preferences and budget of the person entering care.
This includes nursing home, respite care or home care availability in their area.
- Assigning a dedicated Placement Specialist to assist you through every step of your aged care journey.
- Organising aged care facility tours on your behalf.
- Coordinating with aged care facility admissions staff on your behalf.
Aged Care Decisions is a FAST, FREE, INDEPENDENT service that works with families who are looking for aged care options for a loved one.
Our trained Placement Specialists can create a customised list of vacancies within your area, matching the needs and preferences of the person entering residential, respite or home care.
We also assist families to coordinate tours, and work through the paperwork and logistics associated with placing a loved one into aged care.
Respondeu a 97% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The recommendations service and Eliza was very helpful
I was listened to
The info was incorrect
I spent a further 1 hr 15 min on phone with aged care
I am no further
Not contacted promptly and not given any advice urgently enough
100% amazing I've been talking to Tracey and she has been a godsend. This has made a really heart breaking difficult situation easier. Thank you so much
Heidi Slater was great and her knowledge and information was a relief and took the mystery out of find respite
Excellent communication, very informative and empathetic staff, helpful information, extremely prompt response. I have contacted this service in the past and find it wonderful.
Prompt service , helped us find a home and always followed up when they said they would . Highly recommend
Absolutely brilliant service. So knowledgeable and helpful. But most of all considerate and reassuring. Tracey went above and beyond. And so quick !!!
The staff member Cheyne was knowledgeable and patient.
A good way of sifting through the options and good support from our consultant Gi. The app, however, is glitchy and only things added by Gi save to my shortlist even though there are more options I'd like to save. This is frustrating and makes it harder to follow what's going on.
Quinine was helpful is seeking a solution for us. I hope that together we can find the right care for Ian.
very helpful and made sure they had all the right information to get the best support for what my client needed. super polite, and quick.
Called back straight away after inital inquiry. Have not actually been able to view a facility with memory support bed available yet but have started to view facilities in the local area.
Alexa's assistance, knowledge and empathy was wonderful and comforting.
I submitted an online enquiry on Good Friday and I received a phone call on Easter Sunday which lasted 40 mins. The lady on the phone was super easy to talk to and had lots of information that i was after
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