Aiapp Opiniões 63

TrustScore: 1.5 em 5

1,6

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Pagué la suscripción anual por un valor de 59,99 $, a los 5 minutos de usarlo, la app dejó de funcionar, nadie contestaba mis tickets ni mis correos, pero si que los leyeron. Pedí el reembolso el día... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

ARNAQUE. J'ai pris un abonnement pensant m'abonner à openAI. Me rendant compte de mon erreur, je contacte évidement le support client pour un remboursement, aucune réponse depuis des mois malgré m... Ver mais

Classificada 1 em 5 estrelas

I found the site through Google, thinking it would be a powered ChatGPT 4. However, upon trying to use it, I realized it's not exactly that. Some days it responds as if it were ChatGPT 4, while other... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I paid for subscription in January. Now it's just got cancelled. Support doesn't reply. No fix for my issue. They expect me to subscribe again for the same amount. No password or password reset op... Ver mais


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

63 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

PRO user subscription not working

I purchased an annual subscription (PRO user) on the 24 January 2024. The App was working really well for the last 6 months, however a couple of days ago my PRO subscription was cancelled and I was reverted to FREE user. I emailed the support for assistance but no answer. I also noticed that the company created a second user interface called ChatBotApp.ai.

24 de julho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

I am experiencing difficulty closing my…

I am experiencing difficulty closing my account. I have tried e-mailing the company, but have not received a response. My account shows that I cancelled my subscription in March 2024, but I continue to be charged and e-mailed receipts.

12 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My initial AI apprehension fades away. Seamless, empowering interaction.

I have to admit I was overwhelmed with the idea of AI assuming I wouldn’t be able to operate the platform. But AI App has made this extraordinary technology so simple to interact with that I feel at ease conversing with chat gpt and am simply spoiled having this mega hitter in my arsenal of tool for advantage over all my duties whether work, school or home organization. I love it.

6 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong plans and no support feedback at all

Changed monthly subscription with yearly, got charged monthly nevertheless in addition. Sent multiple mails to support, no answer.

Now the site tells me I have to upgrade to PRO to use the chat eventhough I have an actual yearly plan.

21 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

ARNAQUE TOTALE

ARNAQUE. J'ai pris un abonnement pensant m'abonner à openAI. Me rendant compte de mon erreur, je contacte évidement le support client pour un remboursement, aucune réponse depuis des mois malgré mes emails répétés.

Un thread reddit existe de toutes les victimes de cette arnaque sous le titre: "aiapporg est probablement un site frauduleux".

Edit: Ils m'ont enfin remboursé après un énième email et plus de 5 mois après. Quelle coincidence.

13 de junho de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Misleading Information Regarding AI…

Misleading Information Regarding AI Platform Offerings and Identity.
Luckily I could unsubscribe.

PS Update: the cancelation was done with no problems and I got my refund. I give it 3 stars instead of 1 for this reason.

29 de abril de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello! We're sorry if our app didn't meet your expectations! A refund receipt has been issued, and we kindly request that you check your email, including your spam folder, if necessary. While the refund is in process, please be advised that it may take a few days for the funds to reflect in your bank account. Thank you and hope to see you again!

Classificada 2 em 5 estrelas

Mala experiencia

Pagué la suscripción anual por un valor de 59,99 $, a los 5 minutos de usarlo, la app dejó de funcionar, nadie contestaba mis tickets ni mis correos, pero si que los leyeron. Pedí el reembolso el día 17 de abril y me contestaron el día 7 de mayo. No contestaron a ningún ticket que les mandé, tuve que cancelar mi tarjeta bancaria también por presunta estafa. Después de un mes sin saber nada y gracias a poner una reclamación por este medio (trustpilot), me han devuelto mi dinero.

17 de abril de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello! We're sorry if our app didn't meet your expectations! A refund receipt has been issued, and we kindly request that you check your email, including your spam folder, if necessary. While the refund is in process, please be advised that it may take a few days for the funds to reflect in your bank account. Thank you and hope to see you again!

Classificada 1 em 5 estrelas

I paid for a one-year subscription a…

I paid for a one-year subscription a week ago. On the first day, I realized that the results were not what I expected from a paid version. The same day, I canceled my subscription, requested a refund, and asked them to delete my card from their system. I sent four emails to their refund and support team, but no one has responded. Someone must check on these kinds of companies because they seem to be trying to take our money. I wouldn’t recommend this service to anyone.

I just check (02 April 2024) the ticket and it was closed without any notice, update,request and/or info.

23 de março de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello! We're sorry if our app didn't meet your expectations! A refund receipt has been issued, and we kindly request that you check your email, including your spam folder, if necessary. While the refund is in process, please be advised that it may take a few days for the funds to reflect in your bank account. Thank you and hope to see you again!

Classificada 1 em 5 estrelas

No service although account was paid

I paid a yearly subscription in February. Three weeks ago I noticed that my access to GPT4 was not possible although I was logged in. A ticket was opened immediately but I got no response. After checking back the ticket was closed w/o any notice or info. This is a total waste of money, time and everything.

24 de março de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Dear Kate,

Thank you for sharing your feedback with us. We genuinely apologize for the inconvenience you faced. Please know that our team has been diligently working to address the issue and ensure your satisfaction.

Your refund has been successfully processed, and an email containing all pertinent details has been sent to you. In case you don't see the email, kindly check your spam folder.

For any further assistance, feel free to reach out to us at support@aiapp.org. Your patience and cooperation during this time are greatly appreciated.

Best,
AI App Support Team

Classificada 1 em 5 estrelas

Scam - no refund

I bought this subscription by mistake and asked for a refund immediately and they replied with an automated email saying the ticket has been resolved (when it hasn't). Now I have been charged two months in a row. Beware of these scammers. I will be following this up.

17 de março de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello! We're sorry if our app didn't meet your expectations! We really want to understand what went wrong, but unfortunately, your complaint didn't provide us with enough details. Could you please send us an email at support@aiapp.org with your receipt and your email that you used while registering? Rest assured, we'll jump into action quickly to make things right! Thank you for your patience and understanding.

Classificada 1 em 5 estrelas

Update on My Experience with aiapp – Refund Never Received

I feel obligated to update my previous review regarding aiapp due to the unfortunate continuation of my issue. Despite initial assurances from the support team that a refund had been initiated following the accidental subscription, I have yet to see this refund materialize in my bank account.

Since my last update, I have reached out multiple times, including an email on April 7 and reopening the complaint on their platform, but all attempts to resolve this issue have been met with silence. The lack of response and resolution from aiapp’s side is deeply disappointing and reflects poorly on their commitment to customer service.

This experience has left me feeling deceived and compelled to take further action. I am now preparing to report this issue to all relevant authorities in the UK to seek the refund I am owed. I advise caution to those considering aiapp, based on my ongoing experience with their customer support—or lack thereof. Potential customers should be aware of this serious concern before deciding to use their services.

This revised review emphasizes your intent to escalate the matter and expresses the seriousness of your dissatisfaction. It serves both as a warning to potential customers and a statement of your planned actions.

17 de março de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello Luca,

Thank you for reaching out to us and sharing your recent experience with AI App. We are thrilled to hear that your concerns have been resolved satisfactorily by our support team.

At AI App, we prioritize customer satisfaction and are committed to providing excellent support to our users. We sincerely apologize for any inconvenience you may have experienced initially and are glad that our team was able to assist you promptly.

Your feedback is vital to us, and we are constantly striving to enhance our customer service practices to ensure a seamless experience for all our users. If you have any further questions or require assistance in the future, please feel free to contact us at support@aiapp.org.

Thank you for choosing AI App, and we appreciate your continued support. We look forward to serving you better in the future.

Best,
AI App Support Team

Classificada 1 em 5 estrelas

Scam, no support service and no answer

I tried to contact the support service of this company but keep showing error, then I sent an email requesting refund and cancellation of subscription once I realized this wasn't what I expected, with no success, no reply. I went to my bank, cancelled my card but didn't solve the problem as this Ai app is still charging me for this unwanted subscription.
I will probably have to cancel my whole account to try solving this massive headache in my life at the moment. First transaction that they made, showed in my transactions the location in South America and the second came from Australia. These scammers are all over. Be careful people and dont make the same mistake :(

13 de fevereiro de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello! We're sorry if our app didn't meet your expectations! We really want to understand what went wrong, but unfortunately, your complaint didn't provide us with enough details. Could you please send us an email at support@aiapp.org with your receipt and your email that you used while registering? Rest assured, we'll jump into action quickly to make things right! Thank you for your patience and understanding.

Classificada 3 em 5 estrelas

It's not a scam, worth it

I think I found a lot of things I was looking for here. It could be better, of course, but it's not bad. I don't think it's a scam either.

4 de março de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello Fraser,

It's wonderful to hear that your experience with us was positive! Your feedback truly matters to us.

We're constantly seeking ways to improve, and your insights are incredibly valuable in guiding us toward making your experience even more remarkable. Please feel free to reach out with any suggestions or thoughts you may have. You can simply drop us an email at support@aiapp.org whenever you're ready to share.

Warm regards,
AI App Support Team

Classificada 1 em 5 estrelas

Doesnt work for me

I found the site through Google, thinking it would be a powered ChatGPT 4. However, upon trying to use it, I realized it's not exactly that. Some days it responds as if it were ChatGPT 4, while other days it doesn't know how to respond. I sent an email requesting a refund, but so far I haven't been successful in canceling the subscription and getting my money back.

7 de março de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello! We're sorry if our app didn't meet your expectations! We really want to understand what went wrong, but unfortunately, your complaint didn't provide us with enough details. Could you please send us an email at support@aiapp.org with your receipt and your email that you used while registering? Rest assured, we'll jump into action quickly to make things right! Thank you for your patience and understanding.

Classificada 5 em 5 estrelas

It doesn't deserve so many negative reviews

I think it definitely deserves five stars. I've never seen a website with so many AI applications and tools at once. It's very useful and I would recommend it. I don't understand the negative commends.

3 de março de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hi İbrahim,

Thank you so much for your kind words and for considering us deserving of five stars! We're thrilled to hear that our wide range of AI applications and tools have been valuable to you.

Your recommendation means a lot to us, and we truly appreciate your support. It's feedback like yours that motivates us to keep improving and providing top-notch services. If there's ever anything we can assist you with, please don't hesitate to reach out. We're here to help!

Best,
AI App Support Team

Classificada 1 em 5 estrelas

100% Scam

1. I bought Chatgpt 4.0 last 14th Feb for $19.99 and it didn't work. It's not working even until today (6th Mar) when it's almost been a month.

2. I waited on 14th Feb thinking it was a temporary error, but it didn't work all day, so I sent a refund email to the customer support right away, but so far there is no answer and it can't be found in the junk mailbox. So don't answer me to look in the junk mailbox.

3. When I click to go into the 'my plan' tab to cancel it myself, the screen says 'No user found' appears. I've tried to connect to more than six different devices, but I can't, so don't blame my hardware or software.

4. Currently, I am filing a dispute with this company through the international dispute team of the credit card company that I paid for.

14 de fevereiro de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello! We're sorry if our app didn't meet your expectations! We really want to understand what went wrong, but unfortunately, your complaint didn't provide us with enough details. Could you please send us an email at support@aiapp.org with your receipt and your email that you used while registering? Rest assured, we'll jump into action quickly to make things right! Thank you for your patience and understanding.

Classificada 1 em 5 estrelas

totally a scam, fail to cancel subscription

The design of the Aiapp website is very similar to OpenAI. I mistakenly believed I was dealing with OpenAI and then paid for the Pro plan. When I attempted to cancel my subscription, I clicked "my plan" but got constant errors and dead links. I wrote an email to request a refund but no one replied.
I am in contact with my bank and they say this overseas scam is very troubling and I hope no one else gets scammed.

6 de março de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello! We're sorry if our app didn't meet your expectations! We really want to understand what went wrong, but unfortunately, your complaint didn't provide us with enough details. Could you please send us an email at support@aiapp.org with your receipt and your email that you used while registering? Rest assured, we'll jump into action quickly to make things right! Thank you for your patience and understanding.

Classificada 1 em 5 estrelas

Already mailed them regarding refund…No Customer Support

Already mailed them regarding refund but they are not responding to it and don't now where my money is.

4 de março de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hello! We're sorry if our app didn't meet your expectations! We really want to understand what went wrong, but unfortunately, your complaint didn't provide us with enough details. Could you please send us an email at support@aiapp.org with your receipt and your email that you used while registering? Rest assured, we'll jump into action quickly to make things right! Thank you for your patience and understanding.

Classificada 1 em 5 estrelas

It’s a scam, no customer support

It’s a scam

Firstly it’s not the actual GPT which you don’t realise until after paying the yearly membership fee. Second it doesn’t work. I emailed them for a refund as it’s not been working, still haven’t heard back.
I was originally enticed by the “positive feedback” on reviews, but I wish I hadn’t, would stay away

24 de fevereiro de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hi Emily,

We truly appreciate you taking the time to share your feedback with us. We are genuinely sorry for the inconvenience you experienced. Rest assured, our team has been working diligently to address the issue and make things right for you.

Your refund has already been processed, and we have sent you an email with all the necessary details. If you are unable to locate the email, please check your spam folder.

If you need any further assistance, please do not hesitate to contact us at support@aiapp.org. Your patience and understanding during this time mean a great deal to us.

Warm regards,

AI App Support Team

Classificada 1 em 5 estrelas

Sitio de estafa

Sitio de estafa, usa una apariencia similar a la original para hacerse de suscriptores, no hay soporte, a tus correos nunca responden, unos verdaderos ladrones...

18 de fevereiro de 2024
Opinião espontânea
logótipo da Aiapp

Resposta da Aiapp

Hi Henry,

Thank you for sharing your comment with us! We understand the inconvenience you've faced. Our team has delved deep into the matter to sort it out for you.

Your refund is in progress, and we've sent you an email with all the necessary details. If you can't spot our email, a quick check in your spam folder might do the trick.

Remember, we're here at support@aiapp.org, always ready to assist you with anything you need. Your satisfaction is our top priority, and we're dedicated to setting things right promptly.

Your patience and understanding are greatly appreciated!

Best,
AI App Support Team

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