Aimpuzzle Opiniões 

186
•
TrustScore: 1.5 em 5

1,5

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Classificada 1 em 5 estrelas

I paid for 2 large puzzles and expected them to be like my previous ones in the purple box and bag but instead i got 3 little miniature ones i could have bought of temu they are in plastic packaging... Ver mais

Classificada 1 em 5 estrelas

Made my order first week of January. Here it is, 1/31/2023, and my order has STILL NOT ARRIVED. Tracking doesn't even show it moving since 1/9. And yet I have gotten 3 requests to leave a review. I tr... Ver mais

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Classificada 5 em 5 estrelas

Really enjoyed putting together these well made colourful puzzles. The different animal shapes of the individual pieces also make it interesting regardless of what puzzle you have ordered. The small... Ver mais

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Classificada 1 em 5 estrelas

Very disappointed. Price was in Australian $$ then changed to US so my reasonably priced puzzle ended up extremely expensive. Was not aware until PayPal transaction went through. Puzzle arrived 2... Ver mais

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Informações sobre a empresa

  1. Loja de hobbies

Escrito pela empresa

Wooden jigsaw puzzles


Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

186 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

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1,5

Todas as opiniões

(186)

8 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

I bought 5 small puzzles

I had previously bought several medium and large puzzles from this company and was very happy with the quality. This time I bought 5 small ones. The puzzles were well packed in little bags and then in boxes. However there were no pictures on the boxes so I had to open them all. The colours for two of the puzzles were faded and I was very disappointed. The 3 others were ok. Next time I will order large.

5 de novembro de 2022
Opinião espontânea
logótipo da Aimpuzzle

Resposta da Aimpuzzle

We are very sorry for the inconvenience caused.Our team will surely take this to improve our service. Please email our support team at support@aimpuzzle.com and they will surely hep you with your concern. Thank you.

Classificada 1 em 5 estrelas

I ordered two puzzles

I ordered two puzzles, I got them, 1 missing pieces, I ordered med and if I had ordered anything small I would not have been able to see the pieces.This is the worst quality I have ever had and heaven knows I have done 23 puzzles, Diff. company, I wrote to you but to no avail. Never again. Junk.
Shame on you.

5 de outubro de 2022
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logótipo da Aimpuzzle

Resposta da Aimpuzzle

We are very sorry that you have to experience this matter. please email support@aimpuzzle.com and they will surely help you with your concern

Classificada 1 em 5 estrelas

I ordered an assortment of 20 Large, got Small instead

I ordered an assortment of 20 Large Puzzles for gifts. They arrived in identical unlabelled boxes, some of which were damaged. Had to open to see which design was inside by looking at the tag on the felt bag (#95 - yellow lion head), and then found that it was undersized! The number of pieces in the bag was 150, not the "Approx 280" as listed on their order page. Small is listed 120, Medium at 180, so not even sure if what I got was a big Sm or small Med!
Have contacted the company, but all they have offered is $5 off my next order!

28 de outubro de 2022
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logótipo da Aimpuzzle

Resposta da Aimpuzzle

We are very sorry that you have to experience this matter. please email support@aimpuzzle.com and they will surely help you with your concern

Classificada 2 em 5 estrelas

Poor Customer Service

Although the puzzle pictures are indeed beautiful, the customer service, should, unfortunately, anything go wrong with your order, is deplorable. I emailed them at their support email and, as someone said in another review m they offered a voucher. I told them that I really loved this particular picture, (we often glue and frame them as wall art), and said that I would really appreciate just having them replace the puzzle. (This puzzle was very badly damaged). They replied that they would only do the voucher. When I told them that then I would just try to get the same puzzle again, and that the puzzle was a large, is when they told me that the voucher would only be 20% or 30%. I find this unacceptable and, in spite of the beauty of the puzzles, will probably not order any more from this company.

5 de outubro de 2022
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logótipo da Aimpuzzle

Resposta da Aimpuzzle

We are very sorry that you have to experience this matter. please email support@aimpuzzle.com and they will surely help you with your concern

Classificada 2 em 5 estrelas

Broken Pieces

I liked the puzzle I got but when I opened it over thirty pieces were broken and the top of them were missing the color. I tried to contact the company about it and all they offered was a voucher. And when I asked about the voucher they didn’t answer.They didn’t even offer to replace my puzzle. I spent good money on it and I don’t want it to go to waste. I really love these puzzles but I think I should get it replaced.

3 de setembro de 2022
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Resposta da Aimpuzzle

We are very sorry that you have to experience this matter.Please note that you can email our support team about this at support@aimpuzzle.com. Thank you!

Classificada 1 em 5 estrelas

This company is a ripoff

This company is a ripoff. Using their online tracking system the latest status shows that my order was delivered to Madisonville, TN. I live in Memphis, Tn which 392 miles away. I tried numerous attempts to contact their customer support to no avail. I would not recommend this company to anyone. Save your money and buy USA.

31 de agosto de 2022
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Resposta da Aimpuzzle

We are very sorry that you have to experience this matter.Please note that you can email our support team about this at support@aimpuzzle.com. Thank you!

Classificada 5 em 5 estrelas

Fun, fun and fun!

I had 1 problem with the pieces being broken. Not really a bad thing just a little irritating. It was all good in the end. I'm still ordering and having a blast!! Thank you so much...

16 de agosto de 2022
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Resposta da Aimpuzzle

Thank you so much for this!

We really appreciate that you loved our puzzles. Hope you're having a good day!

Classificada 5 em 5 estrelas

Cool but Challenging

I definitely love/hate these puzzles. My aunt told me about them and so I got one to try with my mom - when it said 4-6 hours for a large, they meant it. Totally worth it in the end and a day well spent but also very challenging. We thought unique pieces would make it slightly easier, it did not. Well worth it though and I'll definitely be buying more in the future- just in a smaller size.
The image itself is beautiful and all the options for other styles are very cool.

5 de agosto de 2022
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logótipo da Aimpuzzle

Resposta da Aimpuzzle

Hi!
Thank you for this one! We really appreciate your love and support t our puzzles. Hope you're having a great day!

Classificada 5 em 5 estrelas

Some more awesome puzzles

Some more awesome puzzles . Love the color and the challenge. Keep up the good work . AAA +++

2 de agosto de 2022
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Resposta da Aimpuzzle

Hi! Thank you for this wonderful review! Hope you're having a good day!

Classificada 5 em 5 estrelas

Well very made

Quick shipping, amazing art work, very stunning and challenging puzzle. Would recommend to buy.

18 de julho de 2022
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Resposta da Aimpuzzle

Hi!

We really appreciate this feedback!

Hope you're having a good day!

Classificada 5 em 5 estrelas

Very happy with this puzzle

This was my first experience with these beautiful wooden puzzles, and I was pleasantly surprised. The puzzle was inside a purple velour bag which was inside a nice purple box. The puzzle itself was very intricately cut. The colors and patterns were vibrant. This would make a great gift for a puzzling friend.

2 de julho de 2022
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Resposta da Aimpuzzle

Hi!

Thank you for this amazing review! Have a wonderful day!

Classificada 1 em 5 estrelas

I ordered 4 puzzles

I ordered 4 puzzles. Received them pretty quickly but they were in a plastic bag type packaging. All 4 boxes were damaged inside the packaging. I completed all 4 puzzles and 2 of them were each missing one piece. Their customer service keeps replying that they will give me a voucher but the 1st voucher i received was a discount if i bought 3 more puzzles. I sent them another msg and they sent me a new voucher - when i entered the code it says INVALID CODE. I tried it every way i could enter it, caps, no caps, zero and O, nothing worked so I replied again to customer service. The last time I reached out I told them that I want 2 new puzzles without having to buy anything more. They have not responded. They'll give you a discount if you buy 3 more puzzles but they wont replace the missing pieces or the puzzles. As much as I loved doing these puzzles, I am so done with Aimpuzzles. UPDATE: After numerous emails to Aimpuzzles they have resolved this issue by sending me replacements for the two puzzles that were each missing one piece. I am satisfied with this outcome.

29 de junho de 2022
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logótipo da Aimpuzzle

Resposta da Aimpuzzle

We are very sorry that you have to experience this. Please email us at support@aimpuzzle.com and they will surely assist you with this concern

Classificada 2 em 5 estrelas

Several Complaints...

Although the company seems to want to create a good product, and is responsive with emails and reviews, the actual puzzles (they were a Father's Day gift) were disappointing. They come in a generic sack with only a tiny business-card sized image of what the finished puzzle is supposed to look like. And then, that image isn't actually correct! I had to go back online when the puzzles arrived, and print an enlargement of the product image.

My second complaint, is that the quality of the images aren't that good. They seem to be poorly scanned (not original artwork) and printed with a consumer-grade ink-jet printer.

My dad loves puzzles, so he's soldiering on through these, but another complaint is that the pieces don't all interlock. So if you need to move portions of the puzzle around as you're solving it, it's incredibly difficult—because it falls apart.

27 de junho de 2022
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logótipo da Aimpuzzle

Resposta da Aimpuzzle

We are very sorry that you have to experience this. Please email us at support@aimpuzzle.com and they will surely assist you with this concern

Classificada 5 em 5 estrelas

Great puzzles

Great puzzles ; not too big just perfect for my granddaughter who's 7. I love them too; so addicting we'll be buying a third one.

23 de junho de 2022
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logótipo da Aimpuzzle

Resposta da Aimpuzzle

Hi! We really appreciate this!
Hope you're having a great day!

Classificada 5 em 5 estrelas

Love these little wooden puzzles

Love these little wooden puzzles. My granddaughter bought me one for my birthday (the bee). I enjoyed doing the puzzle and decided to order two more (the owl and woman ‘s face). I have framed each one to keep and hang on a wall because the colors in all the pictures are vibrant and beautiful.

8 de junho de 2022
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logótipo da Aimpuzzle

Resposta da Aimpuzzle

Hi! Thank you for this! I hope you're having a great day!

Classificada 5 em 5 estrelas

These puzzles are so much fun

These puzzles are so much fun! We have gotten a couple as gifts and I have purchased some on my own! They have turned my boyfriend & I into puzzle people!

8 de junho de 2022
Opinião espontânea
logótipo da Aimpuzzle

Resposta da Aimpuzzle

Hi! Thank you for this! I hope you're having a great day!

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