I paid for 2 large puzzles and expected them to be like my previous ones in the purple box and bag but instead i got 3 little miniature ones i could have bought of temu they are in plastic packaging... Ver mais
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Made my order first week of January. Here it is, 1/31/2023, and my order has STILL NOT ARRIVED. Tracking doesn't even show it moving since 1/9. And yet I have gotten 3 requests to leave a review. I tr... Ver mais
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Really enjoyed putting together these well made colourful puzzles. The different animal shapes of the individual pieces also make it interesting regardless of what puzzle you have ordered. The small... Ver mais
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Very disappointed. Price was in Australian $$ then changed to US so my reasonably priced puzzle ended up extremely expensive. Was not aware until PayPal transaction went through. Puzzle arrived 2... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Wooden jigsaw puzzles
Informações de contacto
EASEY COMMERCIAL BUILDING, 253-261 HENNESSY ROAD, 515000, WANCHAI , Hong Kong
- support@aimpuzzle.com
- aimpuzzle.com
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Great but non-titled
These are great, colorful, puzzles. The wood aspect makes them seem more real. The one negative I have is that the box doesn't contain any name or title identifying the enclosed puzzle. I'd purchased 2 as gifts for different people. I had to open the box to figure out which one was for which person. Which is a bit cheesy as the implication is that I'd re-gifted them. At a minimum, a sticker with the puzzle title should be affixed to the cellophane.

Resposta da Aimpuzzle
Lovely puzzles
Lovely puzzles, received one as a gift and had to buy another one. I can't decide what to buy next!

Resposta da Aimpuzzle
I love aim puzzles
I love aim puzzles! They are so much fun with all the unusual shapes and colors. Also the quality is outstanding. Wooden puzzles from aim puzzles are well worth it!

Resposta da Aimpuzzle
Beautiful
They didn’t get delivered for quite some time. Then the company gave me a USPS tracking number and it was delivered immediately. The puzzles are absolutely gorgeous and so fun to assemble.

Resposta da Aimpuzzle
Really enjoyed putting together these…
Really enjoyed putting together these well made colourful puzzles. The different animal shapes of the individual pieces also make it interesting regardless of what puzzle you have ordered. The small velvet like bag the arrive in makes them easy to store and travel on holiday etc.
I have bought 3 now and not had any disappointments or complaints. They also make lovely gifts.

Resposta da Aimpuzzle
The puzzles are great
The puzzles are great! A good way to relax and decompress after a long day. I will be giving a couple as gifts and know the recipients will love them.

Resposta da Aimpuzzle
Okay unless you have a bad quality puzzle
I ordered 2 of the large puzzles and one small. The puzzles were not labeled on the outside of the box, so I had to open them to determine which was the gift I intended to give. I provided feedback to the company directly and heard back immediately. I started to put together the bee puzzle and I noticed that there were many burned areas on the puzzle image as well as large gaps and a few small broken pieces. I gave them the benefit of the doubt and took photos and sent them to the company and asked for a refund or a replacement. They have provided neither. I have gotten one reply that said they would expedite this problem but I have heard nothing from them in over a month. Very poor customer service when there is a problem. The other puzzle the blue owl was fine, but the bee was in terrible condition. I regret my purchase and would not recommend them.

Resposta da Aimpuzzle
Love these quality puzzles!
Love these! Great for a rainy day! I originally received as a gift and just purchased three more. The wood is a nice thickness and the colors are nice. I didn’t care much for having no picture to work with… the little tag on the bag is really small! But I’ve learned it adds to the challenge as the shapes of each piece are so unique it enables you to find the right piece!

Resposta da Aimpuzzle
Never received purchases
Never received purchases. Spoke to customer service once about it. They said they would track down. Haven't heard anything back.

Resposta da Aimpuzzle
Giraffe Puzzle
Had a giraffe puzzle bought for my birthday, it was certainly a challenge but so worth it, so impressed I ordered three more.

Resposta da Aimpuzzle
These puzzles are beautiful and…
These puzzles are beautiful and challenging.

Resposta da Aimpuzzle
Happy Puzzle Mania
Really love these puzzles! Great fun and challenging. I order small size puzzles which have been difficult for me to handle, so I plan to get larger sized puzzles for my next order. Puzzle on!

Resposta da Aimpuzzle
We love AIM Puzzles
We love AIM Puzzles. So unique, different and colorful. I’m purchasing more to send gifts to our children. So much fun to do these super cool puzzles.

Resposta da Aimpuzzle
Puzzle arrived in timely fashion
Puzzle arrived in timely fashion, great tracking service. Puzzle was challenging (Peacock) but enjoying. Pieces are very fragile, a little too fragile maybe. Will recommend in future.

Resposta da Aimpuzzle
I ordered the lions head profile an the…
I ordered the lions head profile an the unicorn. Both came in a timely fashion. I completed the lions head. It was challanging and fun. I love doing wooden puzzles. I only wish that it would have come with a larger picture in the box. However, it did come with a picture on a 2"x 2" tag. I will continue to order from aimpuzzle.

Resposta da Aimpuzzle
Oskar J.K
I honestly do not recommend this company. Fatal service. I wrote an email to cancel my purchase 5 minutes after purchase because there is no such option on the website! 2 I got a notification that they were processing the order, then I decided to write again, this time on Instagram. Of course they didn't write me back. A week after writing my first email, I got an email from them saying that the order was done just now and would be shipped right away. I wrote back to that email (still the same email) that I had written that I wanted to cancel the purchase a week before, and they wrote back that it was too late. When I asked if I could at least send the parcel back, I did not hear from them again, and it had been over a week. It is a terrible scam, if they catch a customer they will do everything to make the purchase.

Resposta da Aimpuzzle
Puzzle is great
Puzzle is great. Found postage tracking hard to do.
Should have gone through an Australian site as I paid far too much.

Resposta da Aimpuzzle
I have given 2 puzzles as gifts and…
I have given 2 puzzles as gifts and completed 3.
I absolutely love them.

Resposta da Aimpuzzle
Arrived promptly
Arrived promptly. Haven’t yet opened it as it’s a gift. Box is just plain. Would be nice if the box showed the completed puzzle

Resposta da Aimpuzzle
My delivery order 1165 didnt arrive and…
My delivery order 1165 didnt arrive and Aimpuzzle fordwarded me to the delivery company who didnt took responsability of the non delivered item. I lost the money, didnt get the purchase and Aimpuzzle doenst give the money back. Relly waste of money and energy.
Their answer:
"...our logistics partner your order has been delivered as of 2022-02-21 10:16 Malsch (DE), Delivered. Kindly check your surroundings or box. "
But I didnt received nothing at all, then i must must check wiht neighbors unsucessfully, and not even the complain is accepted by them. They wash their hands. The worst service at all.

Resposta da Aimpuzzle
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