AIMS Opiniões 22

Resposta da AIMS

31/03/2026

Thank you for sharing your experience and for joining us through a referral—we appreciate your trust.

We understand that delays in the first withdrawal can be frustrating. In some cases, initial withdrawals may take slightly longer due to account verification and security checks. That said, we’re continuously working to improve our processing times to ensure a smoother experience moving forward.

If you ever need assistance or updates, our support team is always here to help.

Resposta da AIMS

26/12/2025

We are sorry to hear about your frustration, but your description does not reflect the process or service standards of AIMS.

To clarify:

When a withdrawal is marked as successful, it means the funds have already been released from our side to the receiving bank or payment provider.

Any delay after that point is typically due to bank processing times, intermediary bank checks, or incorrect beneficiary details, not a failure to send funds.

We have also checked internally and cannot locate any case matching the details you described, nor do we have a record of your ticket or communication. This raises concern that you may not be using an official AIMS platform or that this review may be referring to a different provider.

We urge you to contact us through our official channels only:

• Official Website Live Chat
• Email: cs@aimsfx.com

Please provide your account number and withdrawal ID, and we will assist you immediately.

AIMS does not ignore clients, and we take any claim regarding withdrawals very seriously. We are ready to help once we can verify your identity and account details.

Resposta da AIMS

26/12/2025

Bonjour,
Votre affirmation est grave et totalement infondée. AIMS est une entreprise réglementée, opérant avec des licences officielles et des procédures strictes de conformité.
Accuser toutes nos entités d’être des escrocs sans fournir la moindre preuve ne reflète pas la réalité.

Si vous avez un problème réel, nous vous invitons à partager les détails via nos canaux officiels afin que nous puissions analyser votre situation de manière transparente et professionnelle.

Hello,
Your statement is serious and completely unfounded. AIMS is a licensed and regulated company operating under strict compliance procedures.
Claiming that all our entities are scammers without providing any evidence does not reflect the facts.

If you have a genuine issue, please reach out to us through our official support channels, CS@aimsfx.com so we can review your case transparently and professionally.

Resposta da AIMS

3/12/2025

Thank you for bringing this to our attention. We take any concerns regarding executed trade volumes very seriously.

First, please note that AIMS cannot alter client trade sizes. All orders are executed exactly as they are placed through the client’s own device and platform. Our internal audit verifies the actual order transmitted to the server, including timestamps, lot size, and execution logs — these cannot be modified by staff or by the system.

Regarding your screenshot:
A screenshot only captures what is visible on your device at a given moment, not the final confirmed order sent to the trading server. This is why our audit relies on server-side logs for accuracy and compliance, as required by regulators.

If you believe there was a technical issue on your device or a possible mis-click, we are more than willing to reopen the case and review it again. Please submit the following to CS@aimsfx.com

Your original screenshot,

The exact device and platform version used,

The time of order placement, and

Any additional details that could help us investigate further.

AIMS remains committed to transparency and fairness, and we do not ignore legitimate client evidence. We encourage you to continue communicating through our official support channels so we can assist you properly.

Your trading safety is important to us, and we are here to help ensure all concerns are addressed appropriately.

Resposta da AIMS

7/11/2025

We sincerely apologize for the delay you’re experiencing. Please note that AIMS does not process withdrawals through unofficial channels or third-party platforms. To assist you promptly, kindly contact our official support team through our verified website or by emailing cs@aimsfx.com
with your registered account details and withdrawal ID.

We’ll ensure your case is reviewed and resolved as soon as possible.

Resposta da AIMS

14/10/2025

We take such allegations very seriously. ⚠️ AIMS does not charge any 8% withdrawal fee — all fees are clearly stated on our official platform. Please ensure that any transactions or communications are done only through our official website aimsfx.com and verified channels, as scammers often impersonate regulated brokers to deceive investors.

This review appears to be based on a false or external interaction, and we encourage the reviewer to contact our official support team for verification. Protect yourself — never send funds or personal details to unverified sources.

Resposta da AIMS

18/08/2025

Merci pour votre message. Nous confirmons que AIMS ne demande jamais de frais ni de dépôts supplémentaires pour vérifier une adresse ou débloquer un retrait.
👉 Toute demande de 2 800 USDT pour une soi-disant vérification est frauduleuse et ne provient pas de notre société.
👉 Nos procédures de retrait sont simples, sécurisées et passent uniquement par nos canaux officiels.

⚠️ Ce type de pratique correspond très probablement à une usurpation d’identité visant à escroquer les investisseurs. Nous invitons tous nos clients à rester vigilants et à contacter exclusivement nos services officiels en cas de doute.

Chez AIMS, la sécurité et la transparence de vos fonds restent notre priorité. ✅

🇬🇧 Official Response:
Thank you for your message. We want to clarify that AIMS never requires clients to pay additional fees or deposits to verify an address or release a withdrawal.
👉 Any request for 2,800 USDT under the pretext of “verification” is fraudulent and does not come from our company.
👉 Our withdrawal process is straightforward, secure, and only handled through our official channels.

⚠️ What you describe is most likely an impersonation scam attempting to defraud investors. We strongly advise all clients to remain cautious and only communicate through AIMS’ official channels.

At AIMS, the security and transparency of your funds are always our top priority. ✅

Resposta da AIMS

4/08/2025

Lamentamos leer su comentario. Queremos aclarar públicamente que AIMS no bloquea saldos de clientes sin motivo legítimo y no solicita pagos externos para liberar fondos. Le invitamos a que se ponga en contacto con nuestro equipo de atención al cliente a través de nuestros canales oficiales para verificar la situación de su cuenta.

Las acusaciones falsas son graves y serán tratadas en conformidad con la ley. Si tiene pruebas legítimas, por favor preséntelas por los canales correspondientes.

Official reply (ENG)
We regret to hear your comment. Please be informed that AIMS does not block client balances without valid reason, and we never request external payments to release funds. We strongly encourage you to contact our official customer service channels cs@aimsfx.com so we can verify the status of your account.

False accusations are serious and will be addressed legally if necessary. If you have genuine proof, we welcome you to present it through proper channels.

Resposta da AIMS

30/07/2025

Thank you for your great feedback!

We’re glad to hear you’re enjoying the fast withdrawals and low slippage — providing a smooth and reliable trading experience is what we strive for.

Wishing you continued success in your trading journey with AIMS! 🚀📈

Resposta da AIMS

23/07/2025

このレビューに記載された内容は、AIMSの正式な運営ポリシーとは一切関係がありません。当社では、出金に対して税金、保証金、追加入金、または6％の手数料を別途要求することは一切ございません。そのような要求があった場合、それは詐欺を目的とした第三者による偽装行為の可能性が極めて高いです。
また、カスタマーサポートが一切対応しないという記録は確認されておらず、当社サポートチームは公式チャネルを通じて常時対応しております。

心当たりのない請求や不審な対応を受けた場合は、AIMSの公式サイトまたはサポート窓口まで直ちにご連絡ください。

お客様の資産を守るため、当社は虚偽のレビュー、風評被害、詐欺的な誘導投稿に対して法的措置を講じる権利を有します。

Official Response:
The claims made in this review do not reflect the policies or procedures of AIMS. We never require taxes, deposits, 6% withdrawal fees, or security payments as a condition to process withdrawals. If such demands were made, it is very likely the reviewer interacted with a fraudulent third party impersonating our services.

We have no record of unanswered support cases of this nature. Our customer service is always available through official channels and ready to assist.

If you have received suspicious requests or were misled by external parties, please contact AIMS support immediately via our official website.

We take client security seriously and reserve the right to report and take action against false accusations, misleading reviews, and defamation.

Resposta da AIMS

8/07/2025

Thank you for your continued trust over the past five years!

We’re truly grateful to have loyal traders like you in our community. It’s wonderful to hear that our fast and smooth deposit and withdrawal process, along with reliable support, has made your experience with AIMS reassuring.

We look forward to many more successful years together!

Resposta da AIMS

2/07/2025

This review contains false and misleading claims that we take very seriously.

AIMS is a regulated broker, and we do not and will never charge any kind of “verification fee” to process withdrawals. Furthermore, our official customer support channels are always free to access — we do not require payment to speak with our team or to release client funds under any circumstances.

It is highly likely that the reviewer has fallen victim to a scam or impersonation site falsely posing as AIMS. We urge all clients to ensure they are accessing our services only through our official website and verified communication channels. Scammers often create lookalike platforms to deceive users and demand unlawful payments.

If you have been affected, we strongly advise you to stop all payments immediately and report the incident to our compliance team through our legitimate contact information.
AIMS remains committed to transparency, client security, and compliance with international financial regulations.

We also reserve the right to report this false review to Trustpilot for violating community guidelines and damaging our reputation without cause or evidence.

Resposta da AIMS

4/06/2025

Tomamos muy en serio este tipo de acusaciones. AIMS es un bróker regulado, y jamás tomamos fondos de nuestros clientes de forma indebida. Si usted realmente tiene pruebas, le instamos a que las presente públicamente o las remita a través de nuestros canales oficiales para una investigación inmediata.

Acusar sin fundamentos claros y verificables constituye una difamación grave, y nos reservamos el derecho de reportar esta afirmación ante las autoridades competentes y a Trustpilot si no se aportan evidencias concretas.

Defendemos nuestra integridad y la transparencia con todos nuestros clientes. Esperamos su documentación real si desea resolver este asunto con seriedad.

In English,
We take this type of accusation very seriously. AIMS is a regulated broker, and we do not seize client funds under any circumstances.

If you genuinely have proof, we challenge you to present it publicly or submit it through our official channels so we can investigate the matter properly. Making unverified and damaging claims constitutes serious defamation, and we reserve the right to report this review to Trustpilot and relevant authorities if no valid evidence is provided.

We stand by our integrity and transparency with all clients. If you're serious about resolving this, we await your documented proof.

Resposta da AIMS

27/05/2025

We are sorry to hear about your experience and take such allegations very seriously. At AIMS, we operate as a regulated broker and do **not withhold client funds** under any circumstances without valid justification in line with regulatory standards.

If you believe there has been an issue with your account or transaction, we strongly encourage you to contact our official support team @ CS@aimsfx.com directly through verified communication channels. We are committed to **investigating and resolving** any legitimate concerns transparently and promptly.

Please be cautious of impersonators or third parties falsely claiming to represent AIMS. Your security and trust are extremely important to us.

Resposta da AIMS

Actualizada a 28/05/2025

We take this allegation very seriously and strongly refute the claim being made.

AIMS operates as a regulated broker and does not lock client accounts or deny withdrawals without valid cause strictly aligned with compliance and security protocols. If your account was restricted, it may have been due to regulatory checks, verification issues, or suspicious activity protocols, all of which are in place to protect both the client and the platform.

Furthermore, our customer service team is active and responsive through official channels, and we urge you to ensure that your communication has been directed only to verified AIMS contacts.

We are more than willing to investigate your case, but we must highlight that posting false or defamatory statements without substantiated evidence is a serious matter. We reserve the right to **report this review to Trustpilot for investigation** as a potentially false accusation if supporting details are not provided.

We encourage you to contact us directly through our official website so we can resolve any legitimate issues promptly and professionally.

AIMS

Resposta da AIMS

Actualizada a 15/04/2025

Hi there,

Thank you for bringing this to our attention.

We want to make it absolutely clear that AIMS will never ask any client to pay additional fees, taxes, or “tips” through unofficial channels—especially not via WhatsApp or any personal account. All deposits and withdrawals must be done exclusively through our official website, WWW.AIMSFX.COM to ensure security and transparency.

What you’ve described is a scam attempt by someone impersonating our staff, and we strongly urge you not to make any further payments to unverified sources. This kind of fraudulent behavior deeply concerns us, and we take it very seriously.

We are a regulated financial services provider and do not engage in or tolerate any form of “under-the-table” transactions. Please forward any screenshots or details to our official support team at cs.aimsfx.com so we can investigate and take appropriate action.

Your trust and safety are our top priorities. Always verify you are communicating with our verified channels, and never hesitate to reach out if you’re unsure.

Stay safe, and thank you again for your vigilance.

Resposta da AIMS

15/04/2025

hi Ron,

Firstly, we sincerely apologize for the distressing experience you’ve had, and we fully understand your frustration. Losing money, especially with such significant amounts, is understandably upsetting, and we deeply regret that you’ve faced these issues.

Please know that AIMS is a regulated broker committed to transparency, fairness, and safeguarding our clients' interests. We recognize that trading carries inherent risks, but we are always dedicated to offering reliable support and ensuring clear communication.

Regarding your experience with the PAMM program, this is not the kind of service we strive to provide, and we are taking your feedback very seriously. We encourage you to reach out to our official support team with the details of your case so we can look into it thoroughly and work towards resolving the situation. We regret that communication and the margin call process weren’t up to expectations, and we’re actively working to improve these areas.

We appreciate your years of experience in trading, and we respect your decision to raise the matter with regulators. We want to assure you that we are fully committed to investigating your complaint and working with the relevant authorities to address any discrepancies.

Again, we truly apologize for the impact this situation has had on you and your clients, and we are here to help resolve this as best as we can. We understand this is a tough situation, but we hope we can work together to find a fair solution.

Resposta da AIMS

15/04/2025

Thank you so much for your wonderful feedback! 😊

We’re thrilled to hear that after two years of using AIMS, you’ve had such a positive experience. It’s great to know our support team, swap rates, and fast withdrawal process have made a difference for you. Your recommendation means the world to us!

We’ll continue working hard to provide you with the best service possible. Thanks again for being part of the AIMS family! 🚀

Resposta da AIMS

29/08/2024

Thank you so much for your kind words. We definitely will continue to serve you better.