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Air Doctor Opiniões 

1396
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TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

We had to schedule two house calls within a week traveling in Europe. It was very easy using the Allianz app as a starting point. Once in air doctor directions were very straightforward then both phys... Ver mais

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Classificada 5 em 5 estrelas

My BSA Ultra SE had an air leak. I changed all o rings on the air reservoir and, fitted a new quick fill adaptor. Still leaked. An old friend, ex RFD, advised me to contact the Airgun Doctor. I phoned... Ver mais

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Classificada 5 em 5 estrelas

Excellent doctor, provided prescription that worked great, one prescription we couldn’t find and the doctor provided an alternative right away and we were able to fill all. So nice to get medical help... Ver mais

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Classificada 5 em 5 estrelas

When our son became ill on vacation, Air Doctor was so there by our side making a stressful situation a supported one. From booking the video consultation to speaking with a doctor super quickly to... Ver mais

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Informações sobre a empresa

  1. Serviço de referência médica
  2. também em
  3. Assistência médica ao domicílio
  4. Consultor de saúde pública
  5. Médico
  6. Médico de família
  7. Médico de urgência

Escrito pela empresa

Air Doctor connects travelers to local private doctors if they fall ill abroad through an easy-to-use app. The Air Doctor app connects travelers to a global network of over 25,000 professional medical practitioners, including GPs, pediatricians, dentists, ophthalmologists, dermatologists, gynecologists, and orthopedic specialists, spanning 75 countries. Travelers are able to browse and filter local doctors, by location, specialty, language, gender, etc. to find the most appropriate doctor for their needs and set up either a clinic, at-home, or telemedicine consultation. With 24/7 multi-lingual support and the ability to provide valid, local prescriptions, travelers and expats can now get quality medical care they know, in the places they don’t. Air Doctor’s telemedicine service can also provide cross-border medical services, meaning travelers can receive valid, local prescriptions and receive any medication they require - just like when they're back home. How it Works: 1. Choose a relevant medical specialty 2. Browse and select your preferred doctor 3. Pick the location and time Travelers receive peace of mind knowing they can access medical care while abroad (even if they can’t speak the local language or know how the healthcare system works). And with Air Doctor, they receive more appropriate medical care. Book a consultation from anywhere in the world with a few easy taps. With Air Doctor in your pocket, you can experience the world worry-free.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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4,8

Todas as opiniões

(1396)

348 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The Air Doctor service was excellent…

The Air Doctor service was excellent overall. Initially, getting the app and process figured out while overseas was a little challenging, so we needed to utilize the chat feature and eventually speak directly with a representative around 1 AM due to our location and the timing of our emergency. We spoke with a representative named Karen, who patiently walked us through everything we needed to do first thing on a Monday morning and even on a holiday. She was professional, calm, patient, and helped us get the care we needed when we needed it most. Once connected, the process was smooth, reassuring, and very helpful during an international travel situation.

25 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Daniel,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

Classificada 5 em 5 estrelas

Medical Needs in Tokyo, Japan

I was able to quickly obtain a reference and appointment to a trusted medical expert nearby and available to see and treat me immediately. The app was simple to use. The reference and appointment time was under 10 minutes. Simply a great experience all around!

24 de maio de 2026
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Resposta da Air Doctor

Dear Gaijin,

Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.

Classificada 5 em 5 estrelas

Outstanding Service

I’m extremely impressed with the service that I accessed with a Video call appointment. I wasn’t really sure how to do it but I got there in the end. 1 hour 20 minutes from making contact with Air Doctor to walking out of a Pharmacy with medication for a tooth abscess. The doctor was very reassuring and told me to contact him directly if my symptoms didn’t improve within a few days. Excellent and overwhelming especially when our holiday is travelling through various countries in Europe. Thank you

21 de maio de 2026
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Resposta da Air Doctor

Dear Sian,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

Classificada 5 em 5 estrelas

Absolutely love Air Doctor

Absolutely love Air Doctor ! Had a medical emergency and had to use them . It was honestly a better experience than anytime I have seen a doctor in the US. Especially the affordability aspect blew me away. I am a travel Manager and I will absolutely recommend Air Doctor to all my clients when they travel

11 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Marian,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

Classificada 5 em 5 estrelas

I had a perfect experience

I had a perfect experience. Booking was easy. The telehealth appointment was great. The app worked perfectly. A very smooth experience all the way around.

17 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Mark,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

Classificada 1 em 5 estrelas

Big fat zero

Big fat zero. When my wife was injured all they could do, via app. Was a video call with a doctor 5 hours later.
We found a nearby hospital with the help of an hotel reception guy.
Now she needs to remove her stitches, here come the app. again. Video meeting.
If you are a bot get their service, they have a lovely bot on whatsapp too. For human patients, take another medical service.

18 de maio de 2026
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logótipo da Air Doctor

Resposta da Air Doctor

Dear Oded,

Thank you for sharing this with us, we’re really sorry your experience didn’t feel like the smooth, stress-free support we aim to provide. We truly appreciate you letting us know, and we’d love the chance to make things right.

In the meantime, a member of our customer care team will look into this for you.

Classificada 5 em 5 estrelas

On Call is my Champion

Air Doctor has connected me with an English-speaking doctor here in Valencia. Even though I am 7 hours ahead of USA CDT, I received a response as well as follow up in a timely fashion. The doc has made house calls to my apartment on a Saturday and a Friday after 6:00 PM. I cannot fully express my gratitude in words for all the help I have received.

15 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Billy,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

Classificada 5 em 5 estrelas

קבלתי מענה מהיר,הקשר עם הרופאה דרך …

קבלתי מענה מהיר,הקשר עם הרופאה דרך החברה היה עקבי וגמיש לגבי שינויים,והרופאה היתה מקצועית וקשובה ונתנה מענה לבעיה

10 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Smadar,

Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.

Classificada 5 em 5 estrelas

A very good and professional

A very good and professional doctor and a good service.
Thank you.

16 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Yoni,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

Classificada 5 em 5 estrelas

I was very happy to find this service

I was very happy to find this service! I was able to get a video visit with a physician promptly and get care.

9 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Leslie,

Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.

Classificada 1 em 5 estrelas

Trying to register

Trying to register. Asks for DoB. Pops up calendar. Need to move back one month at a time. At my age, that's 750+ individual clicks. There is no other way to ensure DoB.
Trying to make support understand. They don't get it.
Basic website functionality fail. Doesn't really inspire confidence.

16 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Norbert,

Thank you for taking the time to share this feedback, and we completely understand your frustration. We’ve shared this feedback with the relevant team to review the experience. We appreciate you calling it out, as these kinds of usability details really matter to us.

Classificada 5 em 5 estrelas

Air Doctor quick & easy service

I was abroad and became unwell, contacted Air Doctor via my travel insurance. Very easy, efficient and effective service. Dr was friendly and very helpful, had a prescription to pick up within minutes.

6 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Gail,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

Classificada 5 em 5 estrelas

ד"ר גורג היה מאוד סובלני קשוב רגיש…המלצה חמה

ד"ר גורג היה מאוד סובלני קשוב רגיש אכפתי התעניין גם לאחר מתן השרות ושאל על מצבי גם שהגעתי לישראל ,היה מקצועי וידע לאבחן תבעיה ולעשות הכל כדי להקל עליי בזמן הטיול
הגיע בזשעות ובזמנים שאמר ב
כן ירבו אנשים כמותו יישר כח והמון תודה

14 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Hi there,

Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.

Classificada 1 em 5 estrelas

I dispute the response to my very…

I dispute the response to my very negative review. I received zero communication about my appointment either on email or text. Instead of investigating and making this right, this company charged me. No amount of refuting my review changes the fact that I did not receive communications despite repeated checking and that they made no attempt to figure out a path forward.

28 de abril de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Dr. Alison,

Thank you again for taking the time to share your feedback. We’re truly sorry the experience felt frustrating and stressful, especially while traveling.

We reviewed the case carefully with our Customer Care team and confirmed that the appointment details, reminders, and consultation link were sent to the contact information provided at the time of booking. As the appointment was missed and not cancelled within the cancellation window, the charge remained in line with our policy.

That said, we completely understand that from your perspective the process did not feel smooth or clear, and we regret the frustration this caused.

We’d also encourage travelers to double-check their preferred contact details and notification settings before appointments to help ensure reminders and consultation links are received smoothly while abroad.

Wishing you good health
The Air Doctor Team

Classificada 5 em 5 estrelas

I made an online appointment and the…

I made an online appointment and the doctor called me within 20 minutes of my request. Very friendly and helpful lady. Would highly recommend the air doctor service 👌

13 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Angela,

Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.

Classificada 5 em 5 estrelas

My doctor was amazing

My doctor was amazing! He helped me get the medicines I need to make my trip back home possible. Highly recommend the service. You can read the bio on the doctors on where they studied and interned.

12 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Denise,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

Classificada 5 em 5 estrelas

Absolutely excellent experience

I cannot praise enough the promptness, knowledge and professionalism of Dr. J. Nahoum. He was very attentive and explained everything in great detail. Excellent doctor!

11 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Thaleia,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

Classificada 1 em 5 estrelas

I purchased an AD5500 air doctor three…

I purchased an AD5500 air doctor three years ago. I paid over $700 for this unit. The ion feature and to reset filter feature is not working. I called to get Support to see if I could get some help and what they said is they only give it a year warranty and I didn’t have an extended warranty and there is no discount off purchasing another one. This unit is cleaned every six 6 months and the charcoal and HEPA filter are replaced. The front screen filter is cleaned. I am self-employed myself, and if a customer came to me and was disappointed after spending this kind of money after three years, I definitely would recommend sending them a new unit. I will never buy an air doctor again. Very sad Customer Service.

1 de janeiro de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Hi Gianna,

Just a quick heads-up, we’re Air Doctor, the travel health app that connects people to trusted local doctors around the world (not the Air Doctor air purifier).

But we’re sorry to hear you had a bad experience either way!

Classificada 5 em 5 estrelas

Absolutely outstanding service

Absolutely outstanding service. Tentative caring and very thorough. Highly recommend. Waited until I was well enough I didn’t feel like it was a chore. Really took care of me.

5 de maio de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Hannah,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

Classificada 5 em 5 estrelas

Within a matter of minutes.

It was within a matter of minutes from my request for a doctor phone appointment to actually speaking with the doctor. He was kind, professional, and concerned. His questions and responses were clear and precise. I was quickly given a prescription for my issue and could tell that I was on the mend by the next morning. I am most grateful.

26 de abril de 2026
Opinião espontânea
logótipo da Air Doctor

Resposta da Air Doctor

Dear Annette,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

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