Airtecho Opiniões 

258
•
TrustScore: 1.5 em 5

1,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Jammer dat je geen 0 sterren kan selecteren ,anders soswieso gedaan .Als ik iedereen een raad mag geven ,afblijven van die Chinese rommel .Je denkt dat je haardroger koopt uit Nederland,maar komt uit... Ver mais

Classificada 1 em 5 estrelas

DO NOT BUY THIS HAIRDRYER. I bought this product in November 2023 as a cheaper replacement for the Dyson which had lasted 8 years. After an initial anxious waiting period for the hair dryer to arriv... Ver mais

Classificada 4 em 5 estrelas

Ich war aufgrund der vielen negativen Bewertungen hier erst einmal ziemlich verunsichert. Aber nach zwei Wochen kam der bestellte Fön dann endlich an und der hinterlässt einen sehr guten Ersteindruck... Ver mais

Classificada 1 em 5 estrelas

Het verbaasd me enigszins toch dat er mensen zijn die een positieve ervaring hebben met dit bedrijf. Ik had een fohn besteld, order geannuleerd ( wel betaald) en terug gestuurd naar het adres wat... Ver mais


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1,7

Muito mau

TrustScore: 1.5 em 5

258 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,7

Todas as opiniões

(258)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Avoid at all costs

Same experience as other reviews. Tried to cancel after reading the reviews on here, was told it had been shipped. After many emails I contacted my credit card company, who refunded the money, but said it could still be taken back. Airtecho now send daily emails asking me to accept the product with a 50% refunded if I cancel the claim on my card. I note they have now changed the website to .com, it was .UK.
From my research I have found that electrical goods sold in the U.K. must bear the UKCA mark and that the supplier must provide a UK Declaration of Conformity. I have requested this from Airtecho and no they are back to offering a 5% discount if I keep the product.
I am happy to pay the return costs to China, but don’t see why duty should be paid on goods being returned. I am investigating this at the moment. They do not make it clear that goods have to be shipped back to China, misleading the public into thinking the item comes from the U.K. They have told me they are a UK based company. No record on Companies House, and when I challenged them, no reply. They just keep going round and round in circles. I wish I could give zero stars, but it’s not possible. I won’t give up and will fight this to the end. I am going to report Airtecho to the Chinese Embassy and ReportFraud.ftc.gov.

13 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

No star rating POOR product and customer care nil

I don’t even want to rate this product or company , I ordered a hairdryer in good faith and it cheap and no CE standard markings , don’t want to even try it . I emailed them to ask for a refund and after 6 emails getting nowhere . Their product and customer service is disgraceful. I have put in the hands of my credit card company .

28 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t buy

Mine broke before the year was out .ive text them but they do not reply .
Wish I had read the reviews before I spent £179.
That’s a lesson to be learnt .

19 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I've not received mine yet

I've not received mine yet, could kick myself for not reading reviews first, I tried to cancel my order within a couple of hours of ordering, and guess what....... said it had already been shipped, what a load of bull 💩, kiss goodbye to £160. Big lesson learned !!!

30 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Warning - Electrical not approved and not safe to use

The hairdryer is not CE-marked (Conformité Européenne) and therefore not allowed to be sold in Europe. However, it is marked with a symbol very similar to the CE symbol (China Export symbol). One difference is that the Chinese symbol has a clearly shorter distance between C and E than the EU symbol has. The China Export symbol does not say anything about how safe a product is, it just shows that the product is made in China. The manufacturer is responsible for ensuring that the requirements are met according to European/ISO Laws, directives and regulations. This means that you have no obligation to pay anything. If they want the product back, they have to pay the shipping themselves. Look at older reviews where they e.g. have received electric shocks and parts that have melted. Also take the opportunity to report the product to your respective country's electrical safety authority. Also report KLARNA financial companies that do not blacklist a company like this.

31 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM ……….BEWARE BEWARE BEWARE!!!

SCAM ……….BEWARE BEWARE BEWARE!!!
Someone has written fake reviews about this product to glorify it and rate it as the best on the market… sooo annoying !!!
The merchant pretends to be from Australia as per Airtech Au
The product comes with a plug that can’t be used in Australia and to convert it severely compromises the hairdryer
Correspondence is a total dead end, obviously rip off merchants from China.My last email from them suggested I give it to a friend and they’ll reimburse me 5% (yeah right) and the hairdryer doesn’t work in Australia
No return address provided so they continue to charge ppl $309 for a product that can’t be used
Not sure how we stop them but I don’t like being ripped off… I’m 66 years of age …. But please heed my warning and don’t play into their hands

29 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I have ordered this hairdryer the 22 in…

I have ordered this hairdryer the 22 in the morning, then i read the reviews then i was so so scared i thought i lost my money and it is a scam , then i emailed them the same day i said i hope this reviews are not correct, then they replied to me the next day , when ever i emailed them they came back to me ، they have a good service , i received mine today it is the 29 , very nice hairdryer with all the features

29 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY!!! TOTAL SCAM!!

Received product and want to return it - they REFUSE to provide return details, even though they claim to accept returns over a 90 day period. More than 15 emails exchanged, and STILL no return details - they just reiterate the point that customer had to pay for the shipping and customs duty (which I have told them REPEATEDLY is fine by me!). Obviously a major scam company, STAY CLEAR!

29 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible experience!

Terrible experience!! Wish I had seen the trust pilot reviews before purchasing. Waste of $300. Received a UK plug whilst I live in Australia. Ended up buying an adaptor to make it work. Worked sometimes and other times didn't and now doesn't even turn on, only used the hair dryer on 2 occasions before it stopped working. They tried to dissuade me from returning the product for a 5% compensation and to consider the high shipping and customs clearance costs. They wanted me to accept that the product was not faulty if I accepted any compensation. I've emailed them 3 times asking what their return address was and they replied to not use the one on the box??? Worst customer experience and terrible product. Still going to persevere to return the product as a matter of principle.

28 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Fup virksomhed

Fup virksomhed. Jeg bestille min føntørre og pengene blev trukket allerede få dage efter. Jeg har ikke modtaget en leveringsstatus og min føntørre er ikke kommet endnu. Jeg har ventet en månede nu!
Jeg har skrevet til firmaet men det er en robot der svare.

29 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Do NOT buy

Had the dryer less than 1 year and is broken and melt s the attachments as well as the inside of the dryer opening for the nozzles. When I contacted Airtecho I was told that because it was over 6 months old there was nothing they can do. SHOCKING CUSTOMER SERVICE. I have had a dryer previously for £50 that lasted years, yet this you pay £180 for doesn’t even last 1 year. DO NOT BUY!!

24 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Arrived with a plug for UK

Arrived with a plug for UK, when I live in Australia. Customer service poor to disgraceful. The company is in China and have no credability. They knew I was a customer from Australia not UK as they added a adapter plug, which is big and bulky. They offered me a discount of 25% which I accepted but they wanted me to acknowledge the product did not have a quality problem. I did not accept their terms. I purchased a Dyson and wrote off the China take off as a bad experience. Every email they quote: Sorry for any problem. Be patient. Annoying company. Lesson learned $300 mistake.

4 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

ABSOLUTE SCAMMERS!! AVOID!!

I wish I could give this a MINUS review. After many weeks and umpteen emails, I’ve FINALLY got a refund, cost me £34.70 postage and £37+ custom costs but I was determined to not let them sell me something I’d been led to believe was a Uk product!! AVOID AT ANY COST!!

21 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Styr unna

Styr unna! De benytter seg av alle skitne triks for å få deg til å betale. Nekter å oppgi returadresse, melder plutselig om avgift ved retur og vil helst holde dialogen direkte og ikke via Klarna. Dette er scam.

2 de abril de 2024
Opinião espontânea

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