Worst company I have ever purchased from. Faulty earbuds; sent them numerous emails without response; no reply to telephone calls. Complete waste of time and money - product unusable. Shocking custome... Ver mais
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Excellent independent business. It’s rare to get such amazing customer service these days. Amazon are great but they lack human interaction and service. Purchased some of the Air pros in white. Amaz... Ver mais
A empresa respondeu
I am so happy with my watch 😍 Great customer service 💐 Easy to set and the music sound loud 👌 Cheap and compatible with expensive one 🤩 Take about a week to deliver 😔 Comes with extra band... Ver mais
A empresa respondeu
The item I ordered took longer than expected but we are in exceptional times but very pleased wit my purchase
Informações sobre a empresa
Escrito pela empresa
AIRTUNE. STORE is a UK based multinational electronics sourcing company headquartered in Evesham. We specialise in Wireless Bluetooth earbuds and accessories. Our products are all vigorously tried, tested and developed to provide premium sound quality, upmost comfort and more.. at an affordable price!
Informações de contacto
London, Reino Unido
- +44 20 8138 8118
- info@airtune.store
- airtune.store
Worst company I have ever purchased from
Worst company I have ever purchased from. Faulty earbuds; sent them numerous emails without response; no reply to telephone calls. Complete waste of time and money - product unusable. Shocking customer service. Would give them no stars if possible
17 de agosto de 2021
Opinião espontânea
Never received my product so why would…
Never received my product so why would I leave a good review and another thing is that I haven’t received any email from you about what is happening with my product it would be nice for a reply or just get my money back
24 de janeiro de 2021
Very pleased with our thermometer
21 de janeiro de 2021
gift
ordered on 2nd Jan delivered on 15th Jan.
Was bought as a gift. Recipient pleased with it.
17 de janeiro de 2021
The item I ordered took longer than…
The item I ordered took longer than expected but we are in exceptional times but very pleased wit my purchase
15 de janeiro de 2021
I haven’t received my purchase yet and…
I haven’t received my purchase yet and I have paid for it
14 de janeiro de 2021
About bad experience
I am having worse experience.. don’t purchase any thing from it .. I received empty box instead of my order
7 de janeiro de 2021
Resposta da AIRTUNE.store
Hi Meghal,
Sorry to hear you're having a bad experience with us and as mentioned in our email to you, this incident is under investigation and will be dealt with as soon as possible. Rest assure we will resolve this and provide you with a better experience. Please allow us 48 hours to respond to you before leaving a review, as we are always here and happy to help but currently under full capacity.
We will be in touch with a resolution.
Thanks,
Monica Louise.
Watch HW12 i(4)
I am so happy with my watch 😍
Great customer service 💐
Easy to set and the music sound loud 👌
Cheap and compatible with expensive one 🤩
Take about a week to deliver 😔
Comes with extra band 😌
Highly recommend 😉
6 de janeiro de 2021
Resposta da AIRTUNE.store
Hey Hanadi,
Lovely to hear you have had a great experience with out service and product! :)
Hope to see you again soon
Nice customer service
1 de janeiro de 2021
Resposta da AIRTUNE.store
Thank you Mohammed! Glad you were satisfied.
Hope to see you again soon :)
Baddest experience ever!Fake people!
It’s been nearly 2 months since I’ve ordered but haven’t got it yet. I tried to contact them and they made excuse of COVID-19 but guys I’ve ordered things even after ordering from them which came so early. I even asked them to refund me twice or three times but they said they’ll do some inquiries then let me know but never contacted me again!
24 de dezembro de 2020
Opinião espontânea
Very very bad experiences I don't like…
Very very bad experiences I don't like this app and I recommend my family and friends please don't buy anything from this app it is very disappointed
15 de dezembro de 2020
Opinião espontânea
Good product would recommend it
14 de dezembro de 2020
Resposta da AIRTUNE.store
Hi Robert,
Thank you for your review and are very happy to hear you're satisfied with your product. We look forward to seeing you again soon.
Thanks
Hannah Glover
Airtune.store
When it arrived it did not work
13 de dezembro de 2020
Resposta da AIRTUNE.store
Hi Mandy,
Apologies you feel this way. We will be in contact shortly to discuss further and find a resolution.
Thanks,
Hannah Glover
Airtune.store
Very pleased with purchase and came…
Very pleased with purchase and came very quickly .
13 de dezembro de 2020
Resposta da AIRTUNE.store
Thank you Julia! Very pleased you are happy with your product. Hopefully, we will see you again soon.
steer clear people avoid like the…
steer clear people avoid like the plague , very rude customer service & seem to think that you must abide by what they say instead of resolving any issues .
10 de dezembro de 2020
Opinião espontânea
Resposta da AIRTUNE.store
Hi Mark,
Apologies if you feel you have had bad customer services. Your case has been reviewed, we have been in contact with yourself and happy to say we have resolved the issue.
Customers are at the heart of our business, and it is within our core value to make sure you have a great experience.
Thanks,
Hannah Glover
Airtune.store
Good service
2 de dezembro de 2020
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