Pure scam. I ordered a package 20 days ago and nothing has arrived. They told me to contact them if it doesn’t show up after 17 days. I messaged them three times and got zero replies. No tracking upda... Ver mais
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Arrived quickly and worked like a charm -especially with my Voigtlanders. My Leica 50mm Summicron worked great at first but needs to be reapplied as the marks wore off due to the flat mounting surface... Ver mais
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I received the Akara Lab 6-bit encoder and was able to "code" my 35 & 28 mm lens so that they are now automatically recognised as such by my M10. Users should be aware that not all marker inks read we... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Akara Labs - camera cases and accessories
Informações de contacto
38 marland fold, ol11 4rf, rochdale, Reino Unido
- contact@akaralabs.com
- akaralabs.com
4,5
Excelente
85 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Abzocke
Leider kann ich keine gute Bewertung hinterlassen. Habe per Vorkasse bezahlt und Nänach über einem Monat weder eine Bestellung, noch eine Antwort des "Kundencenters" erhalten.
8 de novembro de 2025
Opinião espontânea
Resposta da Akara Labs
Hi Claudio, we reached out via Trustpilot for more information but haven't yet received a reply. We have no record of a Claudio reaching out to us on our normal communication channels, so we weren't ignoring you - we just haven't seen anything come through!
Please let us know if you contacted us using a different name or details, and we will check to see where we tripped up.
We are always here to support, the best way is through our website chat box that pops up at the bottom right when you visit. We don't use AI so you will connected to us directly and we can hopefully resolve the issue quickly and to your satisfaction.
Good service and good product
Fast dispatch and although a manufacturing issue was found with the first item, Akara resolved this is a quick and effective manner. I always find it telling by how well a business resolves issues and Akara passed with flying colours. The replacement item is great.
22 de outubro de 2025
Neutral
Positive: Smart product
Negative: The instructions are cheaply made and glued to the product. Freight costs, import taxes and fees double the price of the product.
22 de outubro de 2025
Resposta da Akara Labs
Hi Wolf, thanks for your review.
The coder and pens are glued to the instruction sheet in order to keep everything together and reduce plastic packaging. We try to keep plastic waste to an absolute minimum.
Appreciate that import duty and fees can increase costs but this side of things is completely out of our control and is set by each country, we do not receive any of this money - it goes straight to your government.
The postage fees are near identical to what we pay, occasionally we will pay a few euro more and sometimes a few euro less depending on the destination.
We are not a large enough company to be able to use couriers at any reasonable rate, it would likely be 2-3 times more expensive, so for our products this is unfortunately the cheapest way to ship to you.
Hopefully over time we can tweak and improve the postage side of things, it's also frustrating for us too so we do completely understand where you are coming from.
AKRA LAB PRODUCTS ARE FINE
AKRA LAB PRODUCTS ARE FINE , I HAVE USED THEM TO PROTECT MY CAMERA'S BODIES .
24 de outubro de 2025
Great product
22 de setembro de 2025
Well
Well, the Slim Skin is slim. But it is very flexy and after a number of removings it gets more and more loose fitted. The construction is just 3D-printed from some kind of ”printable plastics”. The price is very high for both the simple construction and the questionable function.
I actually threw it avay.
26 de setembro de 2025
Opinião espontânea
Resposta da Akara Labs
Hi Lars, I'm sorry to hear that the case wasn't for you. We've not heard of the case becoming loose fitting before, especially after just a few days use (I see you received it 4 days ago). It's possible you received a faulty case.
You are correct in that the case is 3D printed, but with commercial 3D printers, rather than the usual and much cheaper method of injection moulding.
Cost wise, manufacturing in the UK as a small business is unfortunately very expensive compared to China, it's near impossible to compete on price alone. We aim to produce high-quality, precise fit cases with responsive and personable customer service.
We're a small business and always looking to improve so if you would like to reach out to us please get in touch at contact@akaralabs.com.
We can raise a return for you (if you still have access to the case) and then inspect the case for any faults and issue a refund/replacement.
Akara Labs - Exceptional Customer Service
Akara Labs offer a small but innovative range of products that meet specific needs. Their products are well thought through, robust and made with an eye for detail.
Their customer service is superlative. As a small company they recognise the need to take care of their customers and they do so in style. They are prompt, courteous and extremely helpful - they listen, they act and they do the right things - they could teach much larger enterprises a thing or two!!
17 de setembro de 2025
Opinião espontânea
Excellent customer service.
Excellent customer service.Great product well presented.Good website
23 de julho de 2025
Easy peace !!!
21 de julho de 2025
Good tool
Leica M Mount Lens Precision 6-Bit Encoder is a great tool for 6-bit-coding of older M-lenses.
Works fine and good intructions.
22 de abril de 2025
Prima!
Die Schablone für die Codierung ist leicht anzuwenden und funktioniert super. Ich habe alle meine Fremdobjektive damit codiert und das Fotografieren mit der Leica M ist dadurch weniger umständlich. Prima!
21 de abril de 2025
A brilliant solution for coding my…
A brilliant solution for coding my Leitz Elmarit and Voiglander lenses. Highly recommended.
29 de março de 2025
Perfect and very simple
Perfect and very simple, also with Voigtlander lenses 28-2.8 and 75.-1.9
27 de março de 2025
Great slim cover for the city
Pretty perfect slim cover for the rigors of city everyday carry. It’s just enough to not think about the usual bumps and scrapes, and the black fades in with the case. A bit of texture gives it utilitarian feel, opposite most of the leather half cases. Comes off in a half second but stays on even when biking over cobblestone. Pretty perfect really for what it is.
1 de maio de 2025
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