I have been using Multi Collagen capsules for about 3 months. I noticed an improvement in my hair, skin, wrist and ankle joints. I like that MSN, Glucosamine and Chondroitin are included. I was taking... Ver mais
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Leia as opiniões dos outros
It came quickly and everything was in the box that I ordered. I’m enjoying the products and I look forward to continuing ordering with Alaya Naturals. I purchased the Multi Collagen unflavored… th... Ver mais
I like that product has 5 types of collagen. I had been using vital proteins collagen peptides and decided to try this after reading the ingredients. It has been packaged well and delivery has been... Ver mais
Age 66 with moderately severe psoriatic arthritis, I take two ibuprofen with my Alaya mixed in a glass of grapefruit juice each morning and I'm ready for farm work. Otezla after dinner for my arthrit... Ver mais
Informações sobre a empresa
Escrito pela empresa
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Informações de contacto
Miami, Estados Unidos da América
- help@alayanaturals.com
- alayanaturals.com
4,8
Excelente
654 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
12 de maio de 2026
Resposta da Alaya Naturals
Thank you, our team appreciates that!
Very easy to order your products and…
Very easy to order your products and great communication updates on delivery
20 de maio de 2026
Resposta da Alaya Naturals
Phyllis, easy ordering and great delivery updates. We want you to always know exactly where your order is. Thank you!
Amazing!!!
Customer service the best . I had a problem of them billing me twice after receiving my confirmation invoice by email. I sent them a email, within 30 mins .I got a refund.
It was probably a clitch, because I had ordered 1 container. Thank you for responding so quickly. Alaya, your customer service are on top of their stuff. Thank you again!!!
GOD Bless!!! 😃
20 de maio de 2026
Resposta da Alaya Naturals
Sonia, a 30-minute response time and an immediate refund is the standard our Alaya customer service team sets for themselves. We are glad we could resolve it quickly and we appreciate your kind words and blessings! Thank you!
I love this Collagen Powder.
I've been taking this product for about 4 months now.My skin looks so amazing and my joints feel so much better and I I feel so much healthier.Delivery service is fast and collagen is in perfect condition.
13 de maio de 2026
Resposta da Alaya Naturals
Thank you for being a loyal Alaya Naturals customer and for taking the time to share your experience! We are also glad the delivery was fast and the product arrived in perfect condition. We appreciate you!
Great Service!
20 de maio de 2026
Resposta da Alaya Naturals
RB, great service is the goal every time. Thank you!
I wish your website had more…
I wish your website had more information like the ounces actually put into the small large version of your collagen. I have to email you and try to get an answer. You don’t even have a one 800 number to call. I’m tired of companies not really caring about Customer Service anymore because you don’t put enough information on the website. I can’t even be my own Customer Service.
20 de maio de 2026
Resposta da Alaya Naturals
Lisa, we appreciate the feedback and we are sorry for the frustration. The weight and ounces for each product are displayed on the main bottle image and on the supplement facts panel on each product page. We know that is not always easy to spot, and feedback like yours helps us think about how to make that information more prominent. We hear you on the phone number as well. Our team is reachable via email and chat 7 days a week and we do our best to respond quickly to every question. If there is anything specific you still need help with, please reach out and we will take care of it right away.
I absolutely love the collagen!
I absolutely love the collagen!! I feel so much better, my joints aren't hurting and my hair and nails look amazing!!
20 de maio de 2026
Resposta da Alaya Naturals
Lisa, thank you for the kind words! We are so glad you are loving Alaya Naturals. Reviews like yours mean everything to us!
Super fast shipping and amazing product.
13 de maio de 2026
Resposta da Alaya Naturals
Shelly, super fast shipping and an amazing product. Short, sweet, and exactly what we aim for. Thank you!
The Changes Have Been Amazing!
About the company: I appreciate the great detail Alaya Naturals goes into explaining what their products consist of and what results you can reasonably expect from them. Their recipe section is great for making supplement taking more enjoyable. I love when they run a really great deal (50% off) so I can try other supplements in their line!
About the Product: I have been using a prominent collagen (VP) for years and never noticed a difference in hair, skin, nails, joint pain, etc. I worried the collagen hype was just that- hype. I continued to take it for years though because maybe it was doing something inside my body I couldn’t see or feel. What a change with Alaya Naturals 5 types of collagen! I’m 54 yrs old and have Rheumatoid Arthritis and Fibromyalgia and could tell a significant difference in body aches within 1-2 weeks of consistent use. The key is consistent use. I see best results consuming it twice a day. My hair stylist even asked what I was doing because of a renewed life/health to my hair. My skin is looking better (younger, brighter, firmer) than it has in probably 5 years! It’s only Alaya Naturals for me from now on. The price is great for the quality!
13 de maio de 2026
Resposta da Alaya Naturals
Jeanne, this is one of the most detailed and meaningful reviews. That is a transformation we are deeply proud to be part of. The key is consistent use, and you nailed it. Thank you for choosing Alaya Naturals!
Just a little something
After trying Alaya for several months, I was impressed with how my nails, hair and face started changing. I use it once in the morning with coffee. I have since ordered over and over again. The website is easy to use, and the company has offers that make it easier to afford.
12 de maio de 2026
Resposta da Alaya Naturals
Thank you for the kind words about our website and offers. We're glad Alaya Naturals has become part of your morning routine too!
Delivered quickly
Delivered quickly. This is the collagen preference for me. I find it works fantastically!!
12 de maio de 2026
Resposta da Alaya Naturals
Eileen, being your collagen of choice and hearing it works fantastically is everything. Quick delivery just ties it all together. Thank you!
Always a great experience with Alayna
Always a great experience with Alayna, quality products and easy purchase and shipment
10 de maio de 2026
Resposta da Alaya Naturals
Candra, quality products and easy purchasing every time. We appreciate your continued trust in Alaya!
Subscription confusion
I'm not sure why I hadn't had a shipment since January but when I contacted customer service, an order was sent to me quickly.
11 de maio de 2026
Resposta da Alaya Naturals
We are sorry about the gap in your subscription shipments and glad our team got an order out to you quickly once you reached out. If you need any help making sure your subscription is set up correctly going forward, just reach out to our customer service team for support.
Resposta da Alaya Naturals
Diane, easy to navigate is the goal. Thank you!
Resposta da Alaya Naturals
Roxanne, great company plus great product. We could not ask for a better review. Thank you!
Resposta da Alaya Naturals
Julie, great product at a great price. That is the sweet spot. Thank you!
Alaya collagen
Orders from Alaya come quickly! I have been using this product for many years; I have
had 2 knee replacements and I feel it has helped in my recovery and healing!
9 de maio de 2026
Resposta da Alaya Naturals
Teresa, thank you for being such a loyal Alaya Naturals customer over the years. We are glad our fast delivery keeps it easy to stay consistent. We truly appreciate you!
Excellent quality, both product and service
I have bought Alaya collagen for several years now and been very impressed with both the quality of the product and the service from the company for me. They've always been very responsible with any customer service questions or needs. I like that their product is all organic. I've also used their creatine, but just I only take a tiny bit because I'm not into building any muscle. I think it's a good supplement but I think their collagen is exceptional. It mixes well in my coffee every morning and it may cost a little more than some others but you get for what you pay for it it's very high-quality and all organic. I highly recommend the product and the company.
15 de maio de 2026
Resposta da Alaya Naturals
Constance, several years of loyalty and this level of detail in a review is something we do not take for granted. High quality, all organic, clean ingredients, great customer service, mixes perfectly in coffee, and exceptional collagen that is worth every penny. We could not have said it better ourselves. Thank you!
I've been taking the Alaya Advanced…
I've been taking the Alaya Advanced Symbiotic for about 2 months now. It has helped with my daily bloating and digestion. I am very happy with this product. The auto shipment is great!
15 de maio de 2026
Resposta da Alaya Naturals
Cathy, we're glad you're noticing a difference. Thank you for being a loyal Alaya Naturals customer!
My eyelashes are growing like crazy!!
My eyelashes are growing like crazy!!! No flavor, I add it to my first cup of coffee every morning.
14 de maio de 2026
Resposta da Alaya Naturals
Tracey, we love that it has become part of your morning coffee routine. Thank you for sharing and for being an Alaya Naturals customer!
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