ALBA CARS - No.1 Used Car Showroom in Dubai Opiniões 110

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I visited Alba Cars for a test drive and had a really good experience. The team was friendly, professional, and transparent. They answered all my questions and the process felt easy. Cars were in grea... Ver mais

Classificada 1 em 5 estrelas

Alba car sold me a BMW at a premium price, saying there is no accident on the car. It was when I moved to Dubai for the first time, relying on people and what they say. Never knew that RTA have a webs... Ver mais

Classificada 5 em 5 estrelas

The best people I ever dealt in any car showroom. No false promises, no overselling, just intention to serve the customer to their satisfaction. I finally made decision to go ahead with Alba Cars... Ver mais

Classificada 5 em 5 estrelas

What can be a fairly complex process was taken care of in-house and all necessary docs, licenses, insurance etc., all processed by ALBA. Slight delay in releasing the vehicle purchased but best to ha... Ver mais

Informações sobre a empresa

  1. Concessionário de carros usados

Escrito pela empresa

Alba Cars - Dubai’s no.1 affordable luxury car showroom. Award-winning premium used vehicle dealership, Alba Cars, has been pairing happy customers with their dream cars since 2015. Alba Cars offer exclusive access to affordable luxury cars, along with trade-in options, a 1-year warranty included as standard and monthly promotions. Named the ‘Best Used Car Dealership’ by the MEA Awards, along with ‘Showroom of the month’ by Dubizzle, Alba Cars is the place to buy a premium vehicle in Dubai.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 7% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 5 em 5 estrelas

Great customer service

I visited Alba Cars for a test drive and had a really good experience. The team was friendly, professional, and transparent. They answered all my questions and the process felt easy. Cars were in great condition too. Solid experience compared to other dealers in Dubai.

11 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to do business with

Easy to do business with from start to finish. Out of all the used car dealerships I considered, I’m so glad I chose Alba Cars.

A big shout-out to the sales team for being patient with all my questions and little tantrums along the way.

Love my carrr!

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

ALBA - Amazing service

I visited the showroom and dealt with a guy from Liverpool in the sales department. What a delight, knowledgable, easy and friendly. Would highly recommend.
Alba as a business are fantastic, efficient, clear, and thorough. They helped me through the whole process, ensured i felt easy and well informed throughout. Wonderful selection of cars an would insist anyone looking for their next car to visit ALBA Showroom.

29 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Alba sell their car with misinformation and hiding accident history

Alba car sold me a BMW at a premium price, saying there is no accident on the car. It was when I moved to Dubai for the first time, relying on people and what they say. Never knew that RTA have a website where I can check the accident history. Alba cars will not provide the chassis number before you sign the contract. So, no way you will know its history. Now I am trying to sell the car. Alba said they will not buy old cars, although I bought it from them less than a year ago from them. More importantly the buyers are decreasing the price due to its accident history. Do not buy cars from Alba car in Dubai. They cheat on people.

28 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I bought a perfectly normal sedan

I bought a perfectly normal sedan from this dealership, and within 3 days it developed “personality issues.” The radio only plays 2007 breakup songs, the AC blows hot air when I’m already sweating, and the car refuses to start unless I compliment it first.

The salesman assured me this was a “premium emotional driving experience.” I call it betrayal. Would not recommend unless you enjoy arguing with your vehicle.

13 de janeiro de 2026
Opinião espontânea
logótipo da ALBA CARS - No.1 Used Car Showroom in Dubai

Resposta da ALBA CARS - No.1 Used Car Showroom in Dubai

This review is not an authentic customer experience with our company. We are currently escalating the matter to Trustpilot for investigation, as we take false and misleading reviews very seriously. Our focus remains on providing a high standard of service to all genuine customers. For genuine complaints or assistance please reach out to aftercare@albacars.ae

Classificada 5 em 5 estrelas

One stop shop

There were a lot of ambiguities during the sale process however Moiz sorted out things for me to fast pace the process. Moiz has great ability to listen to the needs to customer and satisfy with comprehensive answer.

16 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I purchased 2 cars from Alba Cars and I…

I purchased 2 cars from Alba Cars and I would like to tell you the experience was really horrible, I was so excited once I stepped in, but right after my process got into details, I have been experiencing lack of unprofessionalism and huge big LIARS.

Shortly after my purchase, I discovered that my car was repainted which was never told to me or mentioned and I paid a full high premium price of the car as in MINT condition, when I reached out to Alba Cars, they told me we can help you by just removing the over spray, which is very ironic. Later, when I took the car for license renewal, the car failed the technical inspection because it had VERY OLD tires, and I had to pay for all brand-new tires just to pass inspection. And this is just one car.

The other car, was not ceramic coated, and I paid the price of it in full, and I did not get the second key until a few weeks later and the first response I received was, we only have one key but after back and forth, I was later contacted to receive the second key, which apparently the guys did not know existed and that was not even mentioned to me during my purchase process, not to mention the scratches on the hood, that I was promised they will be fixed, but never were and I had to receive the car because when I asked for it to be fixed, I was told it will take 2 weeks, which is very unbearable.

I'm never recommending Alba cars, never going to say a good word about them because they treated me badly, over priced the cars, and took their full rights and money and I just go to hell.

26 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor service

Poor service, they make you wait half an hour to take a test drive. Then there's no fuel to drive around. And then you have to wait another hour until there's fuel available. If you buy a car here, you have to take the whole day off, because you won't have time for anything else.

13 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible expérience

Horrible expérience, been there 2 times and it’s a waste of time. The staff is non professional and the cars basically don’t exist. If you want to buy a car, don’t go to alba

14 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really Fast Process and got affordable…

I had a great experience working with Moiz from Alba. He helped me with all the paperwork and made the entire process smooth and efficient. His responses were always quick, and he guided me through everything with professionalism and clarity. Highly recommend his support and service!

6 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I recently bought a car from Alba Cars…

I recently bought a car from Alba Cars and had a really positive experience.

I was a bit nervous about making the wrong choice, but the team made the whole process smooth and reassuring.
Finley was incredibly kind and patient—he took the time to understand what I was looking for and made sure I felt confident every step of the way. Thank you so much, Fin 🙏🏻
Moiz, in the back office, was super efficient and helpful with all the paperwork and finance setup, which made things much easier.
Thanks to Aymen who helped the day I collected the car.
Thanks Team for making what could have been a stressful experience feel comfortable and exciting. Highly recommend Alba Cars!

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I am satisfied with service

It was a remarkable service I really appreciate dealing with Mr. Paul who made the deal comfortable and sufficient without any headache I am fully recommended to use this faithful service , thanks again for him and his team ALBA cars.Furthemre , customer could buy a premium cars from ALBA.

27 de outubro de 2025
Opinião espontânea

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