We were half an hour early for our bus from Himarë to vlorë . The station is just a gas station, so we waited for over an hour in the sun. We got a refund, but nobody answered any of our request, the... Ver mais
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Leia as opiniões dos outros
The bus ride is cheap, but the customer service is terrible. The staff argued and were rude with several customers on the bus for asking clarifying questions. There isn’t a real structure/understandin... Ver mais
That simple description of durres Central bus station is a recipe for disaster. That can easily be interpreted as the common large bus station in downtown. Anybody buying tickets for a long distance... Ver mais
Just to mention that I travelled from Tirana to Saranda and from Saranda to Tirana. The bus was decent, at least driving to Tirana air conditioner blowed cold air that even was cold at some point. But... Ver mais
Informações sobre a empresa
- Agência de viagens
- também em
- Empresa de autocarros
- Empresa de autocarros e carruagens
- Serviço de transporte
Escrito pela empresa
AlbanianBus.com – Your Travel Partner for Buses & Tours in Albania AlbanianBus.com is the leading platform for booking reliable bus tickets across Albania and the Balkans. From Tirana to Theth, Shkodër, Sarandë, Berat, and beyond – we connect travelers to stunning destinations with clear schedules, secure payments, and real-time customer support. In addition to bus transport, we also organize unforgettable tours throughout Albania. From day trips to Ksamil, Blue Eye, and Berat, to multi-day adventures in the Albanian Alps, our tours are designed to showcase the best of Albania’s nature, history, and culture – always with professional guides and great value. Trusted by thousands of international travelers each year, we’re here to make your journey smooth, safe, and memorable.
Informações de contacto
Rruga Don Bosko, 1044, Tirane, Albânia
- albanianbus.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
One of the best bus services I’ve used…
One of the best bus services I’ve used in Albania!
RUN RUN AWAY !! Never With Albanianbus
Never use this agency to do your excursions. They are not serious, they warn of the cancellation of your trip at 8 p.m. when they are supposed to pick you up the next day at 8 a.m. Because of them, I was not able to visit Berat!! They are incapable, unpleasant and not serious at all. Run away. I booked 2 times with them 2 days in a row and they cancelled at 8pm
Booked a transfer from Tirana Airport…
Booked a transfer from Tirana Airport to Saranda, the bus simply did not turn up
A messy, disorganised and frustrating service
I booked three tickets with Albanian Bus. One was OK, a second was refunded because they "no longer run that route". The third was a ticket from Tirana to Skopje. The day before the trip, I realised I didn't have any information on the departure point, so I contacted the customer service, who told me they don't run that route anymore and they would refund me the ticket. So I was left without a ticket the day before the trip, with no warning and no apology. In the end, I was able to get another ticket without any problems from Flixbus, but I wasted quite a bit of time and effort getting the whole thing sorted. I have received an email saying my money will be refunded, but have not received the money yet (two days later).
Scam- Fraud
Worst customer service ever. Unprofessional and ignorant. They do not pick up when you try to call them for help, it seems like the phone is out of order. It takes forever to get answered on WhatsApp, by then the bus has left without you in it. Customer service is doing nothing other than being rude and ignorant. If it feels like a scam it; probably is.
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