Been using Albion Pet foods for years. They are a good reliable company who deliver good quality food for our dog. They have a great range of products which are great value for money. Deliver when the... Ver mais
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Leia as opiniões dos outros
It's always been a pleasant experience from the start. Fantastic company to deal with and the products are all Top Dog!! A very happy customer, Tracy 🐾🧡 Around The Block Dog Supplies🧡🐾
First time I ordered directly from Albion but have been buying this food locally for a while, great communication very friendly, fast delivery, lovely delivery driver, and a full freezer! Great experi... Ver mais
A empresa respondeu
Always kind and helpful on the phone and email. Food is delivered at stated time and in a good frozen state. In the hot weather delivery is delayed if they think there could be a problem with timing... Ver mais
Informações sobre a empresa
Escrito pela empresa
Albion Pet Foods has been established for over 30 years and has a wealth of experience in delivering the highest quality raw working dog food, based on BARF (Biologically Appropriate Raw Food Diet). We genuinely believe that feeding raw food to working dogs, which is free from artificial colouring, fillers, additives and grains, is not only healthier but also closer to their natural diet. We have recently introduced our range of natural, air dried, pure meat treats – free from flavourings and additives, making them a perfect tasty treat for all types of dogs!
Informações de contacto
3B Wellington Road, B50 4JH, Alcester, Reino Unido
- 01386554095
- info@albionpetfoods.co.uk
- albionpetfoods.co.uk
5,0
Excelente
2 mil opiniões
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Excellent customer service.
Excellent customer service.
Good variety of quality food that is competitively priced.
9 de maio de 2024
Resposta da Albion Pet Foods Ltd
Thank you very much for leaving us such a great review. We're delighted to hear that you're happy with our service and food 🐾🐾
Resposta da Albion Pet Foods Ltd
Thank you for taking the time to leave us a review. We're pleased to hear that your dog enjoys our food - that's the best kind of recommendation -especially from a fussy eater 😊🐕
Bought Albion for years now.
Used Albion ever since my dog was a pup. Would highly recommend the range.
8 de maio de 2024
Resposta da Albion Pet Foods Ltd
Thank you Liz for the great feedback - we're pleased to hear that your dog enjoys his Albion food! 🐕
Resposta da Albion Pet Foods Ltd
Thank you for taking the time to leave us such positive feedback - it's very much appreciated.
Dogs love raw food, good quality, well price
My dogs love the raw frozen food and get on well with it, good quality and well priced. The customer support is excellent. Will continue to order regularly.
16 de abril de 2024
Resposta da Albion Pet Foods Ltd
Thank you for leaving us such a great review. We're delighted to hear that your dogs enjoy Albion food - that's the best kind of recommendation! 🐾🐶
Good product
Good product, simple ordering process, efficient delivery . More sustainable packaging would be appreciated.
2 de maio de 2024
Brilliant
Every time I have ordered from Albion Pet foods it has been a brilliant experience, very easy to deal with and I have always been able to get my orders delivered on my preferred date (even when it was the next day!) great customer service, couldn’t recommend enough. My dog has been on Albion for almost a year now and although a picky eater he never turns his nose up at this food, he has never been so happy and healthy - thankyou Albion 😊😊
29 de abril de 2024
Resposta da Albion Pet Foods Ltd
Thank you for leaving us such a positive review. We're delighted to hear that your dog enjoys his Albion food - thats the best kind of recommendation! 🐾🐶
Excellent customer service, food that our puppy loves
Excellent customer service, and fast delivery. Our dog loves the Puppy chicken food and is doing really well on it.
3 de maio de 2024
Resposta da Albion Pet Foods Ltd
We're delighted to hear that your dog is enjoying his puppy food! 🐕thank you for the great review - we really appreciate it.
Dogs wait for delivery woof woof
My three Dogs love the Treats from Albion Pet Foods, they are reasonably priced and the quality is good, Delivery is quick and on time. They are very well-packed which is good. so many thanks Albion. From Rocky, Sadie, and Ruby.
22 de abril de 2024
Resposta da Albion Pet Foods Ltd
Thank you Marilyn for leaving such a positive review. We're delighted to hear that Rocky, Sadie and Ruby are happy with our treats - thats the best recommendation we can have! Thank you from the Albion Team 🐶
Resposta da Albion Pet Foods Ltd
Thank you very much for taking the time to leave us such positive feedback.
Disgruntled, I have used this company sometime…
I have used this company sometime previously with no complaints, but this time, I found the service lacking.
Firstly I was given a delivery time of 7.30 to 8.30 am, I changed plans to be in, at 9.30 i recieved a text to say they will deliver between 1pm and 2pm. At this point after already changing plans i am due to be out and return at 1.30. So i text the number i recieved the messege from to say I will not be in until 1.30. but received no reply. So I tried to return home by 1pm, i then later receive a text to say they will deliver by 12.03. By 12.15 they have delivered with no one in to receive the goods.
5 boxes were left on my door step in the sun in full view of anybody passing, of which they gave me a lovely photo.
I return at 1pm to find the top box of freeflow chicken and tripe all but defrosted.
I have tried to accommodate their timings, but i need consistency.
This lack of service, which you have to pay for, as delivery is not free, is not possible to recommend.
11 de abril de 2024
Resposta da Albion Pet Foods Ltd
I’m very sorry to hear that we’ve messed you around regarding your delivery and all I can do is apologise.
We use a dispatch software called Maxoptra which works the routes out for us and generates all of the automated emails. This is why no one responded when you sent a text, as it doesn’t go to our drivers. You we due to be the 4th delivery of the day. The driver looks like he was stuck in traffic and running an hour late and then for some reason Maxoptra altered the route. If the driver had of let someone in the office know that the route was changed, then we would have contacted you, however we weren’t aware of this until today. I apologise for any inconvenience caused, as we do work hard to try and provide a good service.
Nice size packaging easy to store
Nice size packaging easy to store. Pooches are enjoying at present
25 de março de 2024
Resposta da Albion Pet Foods Ltd
Thank you for taking the time to leave a review. We're delighted to hear that your fur babies are enjoying our food 🐶
Starter Hamper
Fantastic service. Ordered the hamper online and within hours it was on its way to me. Very good complete food and reasonably priced.
2 de abril de 2024
Resposta da Albion Pet Foods Ltd
Thank you for taking the time to leave us a review. We're pleased to hear that you're happy with our food and service! 🐕
Great Customer Service.
Great customer service prompt delivery and great frozen tripe that my dogs love. Been using this company for few months now and would recommend them.
15 de março de 2024
Resposta da Albion Pet Foods Ltd
Thank you very much for leaving us such a positive review - it's very much appreciated. We're pleased that your dogs are enjoying our food! 🐕
Great communication and my dogs love…
Great communication and my dogs love this food. Well packaged and still frozen!
Thankyou!
25 de março de 2024
Resposta da Albion Pet Foods Ltd
We're delighted that your dogs love our food and that you're happy with the service. Thank you 🐾🐾
Helpful team at end of telephone and…
Helpful team at end of telephone and always good delivery
12 de março de 2024
Resposta da Albion Pet Foods Ltd
Thank you Mary, we really appreciate your positive feedback.
The delivery process was wonderful
The delivery process was wonderful. I received regular updates on when to expect our order to arrive
21 de março de 2024
Resposta da Albion Pet Foods Ltd
We appreciate you taking time to leave us such a great review. Thank you.
Great Service
Placed order expecting a few days to wait and had next day delivery.
20 de março de 2024
Resposta da Albion Pet Foods Ltd
thank you for taking the time to leave us such a positive review - it's very much appreciated.
Excellent food both my dogs love it and…
Excellent food both my dogs love it and one of them is very fussy.
Customer service also excellent orders always arrive promptly.
19 de março de 2024
Resposta da Albion Pet Foods Ltd
we're delighted to hear that both of your dogs enjoy Albion raw 🐶Thank you for taking the time to leave us such a great review.
Darby my Lhasa loves the Gourmet Duck
Easy to order. Very efficient frozen delivery.
Excellent quality.
18 de março de 2024
Resposta da Albion Pet Foods Ltd
We're pleased to hear that Darby enjoys our Duck! thank you for leaving us such a positive review.
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