Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... Ver mais
A empresa respondeu
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... Ver mais
A empresa respondeu
We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut... Ver mais
A empresa respondeu
4,9
Excelente
610 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Aldenandvale
Hi Ryan,
Thank you for your kind review! We’re really pleased to hear you had an excellent experience. We truly appreciate your support.
Kind regards,
Alden & Vales
It good material nice boards the…
It good material nice boards the delivery man was good called me a day before of delivery to make sure somebody at home nice staff I
13 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Hashmatullah,
Thank you for your lovely feedback! We’re delighted you were happy with the boards, delivery driver and service. We really appreciate your kind words. 😊
Kind regards,
Alden & Vales
Excellent service
Excellent service, delivery on time and the panels are amazing and nice, thick quality. Mine have been installed, ready for paint and already looks stunning! Would definitely order again. Would highly recommend!
7 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Aaron,
Thank you for the fantastic review! We’re so pleased to hear you’re happy with the quality of the panels and the delivery service. It’s brilliant to know they’re already looking stunning installed and ready for paint. Thank you for the recommendation! 😊
Kind regards,
Alden & Vales
Second time ordering panels from here…
Second time ordering panels from here and really happy with them.
A lot cheaper than buying in the shops!
Great delivery. Really happy with these products once again!
13 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Nicola,
Thank you for choosing us for a second time! We’re delighted you’re happy with the panels once again and found them great value compared with buying elsewhere. Your continued support means a lot to us. 😊
Kind regards,
Alden & Vales
Great customer service
Prompt delivery, great looking panels, and excellent customer service, Ashleigh was very helpful throughout
7 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Neil,
Thank you for your fantastic feedback! We’re pleased to hear you were happy with the delivery, panels and customer service. We’ll be sure to pass your kind words on to Ashleigh. 😊
Kind regards,
Alden & Vales
Fantastic product
Fantastic product. Would happily buy from them again. Will be recommending to family and friends
13 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi John,
Thank you for the fantastic review! We’re delighted to hear you loved the product and would happily recommend us to your family and friends. We really appreciate your support.
Kind regards,
Alden & Vales
Good service
Good service. Kept in the loop on delivery. Panels look nice but haven’t been painted yet. Will upload a photo when done.
12 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Louise,
Thank you for your lovely feedback! We’re glad you were kept updated throughout the delivery and are happy with how the panels look so far. We’d love to see a photo once your project is finished!
Kind regards,
Alden & Vales
Excellent Service
Excellent Service
I first came across this company through Facebook, and this is now the third time I have purchased a panel from them. I have been very happy with my experience every time.
The communication is excellent, and the customer service is very helpful and professional. The price was also very good, especially as I purchased it during a promotion. Delivery was quicker than I expected as well.
Everything went smoothly from ordering to delivery. I would definitely recommend this company and will continue to buy from them. Great service, good communication, good prices and reliable delivery. Thank you!
13 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Tucha,
Thank you so much for such a detailed review! We’re incredibly grateful that you’ve chosen us for the third time and have been happy with your experience each time. It’s fantastic to hear that our communication, customer service, pricing and delivery have all met your expectations. We truly appreciate your continued support and recommendation. 😊
Kind regards,
Alden & Vales
Easy to use the website when ordering
Easy to use the website when ordering,
Delivery was quick, the gentleman even carried in for me
Good quality products
Definitely be using again
13 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Amanda,
Thank you for your fantastic feedback! We’re pleased to hear you found the website easy to use, the delivery quick and the products good quality. We’re especially glad our driver was able to carry the panels inside for you. We look forward to welcoming you back again!
Kind regards,
Alden & Vales
Good quality at reasonable prices
Good quality at reasonable prices
12 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Adam,
Thank you for your kind review! We’re delighted to hear you’re happy with the quality and found our prices reasonable. We really appreciate your support.
Kind regards,
Alden & Vales
The quality is great and price is right…
The quality is great and price is right I’m very impressed with the service and the quality
13 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Mian,
Thank you for your wonderful review! 😊 We’re really pleased to hear that you’re impressed with both the quality of the product and our pricing.
We truly appreciate your support and kind words about our service!
Kind regards,
Alden & Vale
Excellent service
Excellent service. Arrived on time. And stuff had always answered questions. Buy again
12 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Loui,
Thank you for your fantastic review! We’re delighted to hear that your order arrived on time and that our team was always available to answer your questions.
We really appreciate your support and look forward to serving you again! 😊
Kind regards,
Alden & Vale
Quick delivery & good communication
Quick delivery & good communication. Great price for the Herringbone acoustic wall panels which look great. Also easy to install.
Definitely recommend.
11 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Derek,
Thank you for your fantastic review! 😊 We’re delighted to hear that you were happy with the quick delivery and communication, and that you’re impressed with the Herringbone acoustic wall panels.
It’s great to know you found them easy to install and that they look great. Thank you for the recommendation!
Kind regards,
Alden & Vale
panels look lovely in the garden
panels look lovely in the garden. very happy with them.
9 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Rebecca,
Thank you for your lovely review! 😊 We’re delighted to hear that the panels look great in your garden and that you’re very happy with them.
Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Great service when I asked if it was…
Great service when I asked if it was possible to move delivery forward and they were able to by a couple days for an event we had. Very grateful. Great product thank you
12 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Natalie,
Thank you for your wonderful review! We’re really pleased that we were able to bring your delivery forward by a couple of days to fit around your event.
It’s fantastic to hear that you’re happy with the product too. Thank you for choosing Alden & Vale! 😊
Kind regards,
Alden & Vale
Great quality
Great quality! These panels can transform any room, very happy with my order 😀
12 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Adela,
Thank you for your lovely review! 😊 We’re delighted to hear that you’re so happy with the quality of your panels and that they’ve helped transform your room.
We really appreciate your support!
Kind regards,
Alden & Vale
Great price for outside panels
Great price for outside panels. Expecting issues as I’d seen some negative reviews but absolutely no problems. Delivered first time on time and product looks really good. Highly likely I’ll be ordering more!
12 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Neville,
Thank you for such an honest and fantastic review! We’re delighted that everything went smoothly despite the concerns you had from reading other reviews.
It’s great to hear that your outdoor panels arrived on time and that you’re pleased with how they look. We’d be delighted to help when you’re ready to order more! 😊
Kind regards,
Alden & Vale
Lovely wall panels
Lovely wall panels, easy to cut and really transformed our daughter’s bedroom. Well packaged and delivery efficient.
12 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Vikki,
Thank you for your wonderful review! 😊 We’re delighted to hear that you found the panels easy to cut and that they’ve made such a difference to your daughter’s bedroom.
We’re also pleased that you were happy with the packaging and delivery. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Excellent customer service
Excellent customer service. Product was as deserved and delivery was very efficient.
11 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi Wasim,
Thank you for your fantastic review! We’re delighted to hear that you were happy with our customer service, the product and the efficient delivery.
We really appreciate your support and thank you for choosing Alden & Vale! 😊
Kind regards,
Alden & Vale
Didn't get a invoice to check delivery and amount
Didn't get a invoice .
Delivered to the wrong address.
Put panels look good for the money.
12 de agosto de 2026
Opinião espontânea
Resposta da Aldenandvale
Hi R Holloway-Vine,
Thank you for your feedback. We’re glad to hear you were happy with the panels.
We’re sorry to hear about the invoice and delivery address issue. Please get in touch with us and share your order details so we can investigate this further and understand what happened.
We’d be happy to look into this for you.
Have a great day!
Kind regards,
Alden and Vale
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