I bought the cambodian OUD and it smelt rancide. It smelt like the worst smell i have ever smelt and nothing else. Just like horse poo. I tried to refund it but they said we don't refund on any 3ml o... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Best service By Fakir Mohammad I placed an order and by mistake given my old address and I mentioned in email very quick they corrected my mistake now delivery on my right address Very helpful c... Ver mais
I had previously purchased a 200mL bottle of Amber Oud and was impressed by how cheap and yet what a luxurious scent I had bought. A relative sent me a discount code and I bought 2 bottles each of 3... Ver mais
A empresa respondeu
The best perfume company ever. I am a fan of Al Haramain, I'm having a collection of their perfumes and I love them all. Good quality, long lasting, quick delivery and very good customer service. I a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to the Official home of Al Haramain Perfumes UK, catering for perfume lovers in the UK and across Europe. Explore our range of authentically Arabian pure Oud and Atar Oils, the finest range of Eau de Parfums including Amber Oud and L'Aventure collections, and Bukhoor and pure Agarwood for a distinctly Arabian home fragrance experience. Enjoy FREE delivery to the UK on orders over £50 and FREE or Half Price shipping available to Europe and selected worldwide destinations. With over 50 years of crafting the finest fragrances, discover why our customers adore Al Haramain Perfumes.
Informações de contacto
4 Corners Distribution Ltd, Unit 3 Renwick Road, Renwick Industrial Estate, Barking , IG11 0SD, London, Reino Unido
- sales@alharamainperfumes.co.uk
- alharamainperfumes.co.uk
4,1
Bom
453 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery time.
26 de abril de 2024
Resposta da Al Haramain Perfumes UK
Hi,
Thank you so much for your 5-star review! We're thrilled to hear you were pleased with our quick delivery time. Enjoy your new perfumes, and we look forward to serving you again soon!
Regards,
Orders Team
Was able to get the products
Was able to get the products. Would have loved a better return or replacement policy though. Now I have perfumes I don't like. Money down the drain
29 de abril de 2024
Resposta da Al Haramain Perfumes UK
Hi,
Thank you for your feedback! We're glad you received your products. We're sorry to hear about your experience with the return policy. We’re committed to ensuring our customers are satisfied, and we’ll take your comments into consideration as we work to improve our policies. Please reach out to our customer service team at orders@orientica.co.uk to see if there's anything we can do to assist you further.
Regards,
Orders Team
Resposta da Al Haramain Perfumes UK
Insha'Allah, hope to serve you again soon!
Amazing perfume
Amazing perfume. Also included sample perfume which was very thoughtful. Nice quick delivery too.
26 de março de 2024
Resposta da Al Haramain Perfumes UK
Hi,
We're delighted to hear that you're enjoying the perfume and found the sample to be a thoughtful touch. Swift delivery is something we prioritize, so we're thrilled that it met your expectations. Your satisfaction means the world to us, and we can't wait to serve you again soon!
Regards,
Orders Team
Resposta da Al Haramain Perfumes UK
Hi,
Thank you for the feedback! We're glad you found our delivery fast and our products of good quality. If there's anything we can do to make your experience even better, please let us know. We appreciate your support!
Regards,
Orders Team
Great experience ordering perfume
Great experience ordering perfume. The package came in a decent packaging via RoyalMail within 3 days. The perfume itself was great especially the alharamain L’aventure smells great and lasts long. The seller forgot to include the free bottle of perfume and told me they will send it. Great customer service and chat response. Great experience overall and great product at affordable cost.
5 de fevereiro de 2024
Opinião espontânea
Resposta da Al Haramain Perfumes UK
Hi,
Thank you for your fantastic review! We're thrilled you enjoyed your experience with us, from the speedy delivery to the quality of the product. Apologies for the oversight with the free bottle, but we're glad we could resolve it swiftly. We appreciate your support and look forward to serving you again soon!
Regards,
Orders Team
Fast delivery
26 de janeiro de 2024
Resposta da Al Haramain Perfumes UK
Hi there,
Thank you for giving our perfumes a chance! We're thrilled to hear that you're enjoying them. Your satisfaction means everything to us!
Regards,
Orders Team
Fast delivery and amazing scents!
Fast delivery and amazing scents!
The free gift I got was 100ml also wasn’t expecting this was such good value for money.
Gift wrapping was very well thought out and detail was lovely. Will definitely be purchasing again. Thank you
2 de janeiro de 2024
Resposta da Al Haramain Perfumes UK
Hi there,
We're so pleased to have exceeded your expectations! Thank you for trusting us with your perfume needs. We look forward to delighting you again in the future.
Regards,
Orders Team
Good service and very nice products 👍
Good service and very nice products 👍
Except the free gift offered along with my order as I didn't received it 🙃
11 de janeiro de 2024
Opinião espontânea
Resposta da Al Haramain Perfumes UK
Hi there,
We're delighted to have won you over with our products and service! Thank you for taking the leap and giving us a try. Your support is greatly appreciated!
Regards,
Orders Team
good on time
28 de dezembro de 2023
Resposta da Al Haramain Perfumes UK
Hi there,
Your satisfaction is our top priority, and we're thrilled to have met your expectations. Thank you for choosing us and for sharing your positive experience!
Regards,
Orders Team
I have ordered gift set for him and her…
I have ordered gift set for him and her but I do t like it the scents are not nice.
30 de dezembro de 2023
Resposta da Al Haramain Perfumes UK
Hi Alina
We appreciate your feedback and apologize that the gift set did not meet your expectations. We understand the importance of finding the correct scents as gifts. Our customer satisfaction is a top priority, and we'd like to make things right. Please contact our customer service team at orders@alharamainperfumes.co.uk so we can assist you further, such as providing recommendations for alternative scents.
Regards,
Orders Team
Great fast delivery as always
29 de dezembro de 2023
Resposta da Al Haramain Perfumes UK
Hi there,
We're so happy to hear that you're pleased with our products! Thank you for trusting us with your fragrance needs. We're here to provide exceptional experiences every step of the way!
Regards,
Orders Team
Resposta da Al Haramain Perfumes UK
Hi Albert,
Thank you for the glowing review!
Regards,
Orders Team
Resposta da Al Haramain Perfumes UK
Hi Stuart,
We're glad you enjoyed your experience! Hope to see you again soon.
Regards,
Orders Team
Great product price & service
24 de novembro de 2023
Resposta da Al Haramain Perfumes UK
Hi Melanie,
Thank you for the glowing review!
Regards,
Orders Team
Didnt like the product
Didnt like the product - I would like a refund but only have bottle now..
2 de novembro de 2023
Resposta da Al Haramain Perfumes UK
Hi Matthew,
Hope you get an opportunity to try our other products, we're sure we can find something you will like!
In fact, you can now order specific samples from our website and "try before you buy". You can see the range here:
https://alharamainperfumes.co.uk/collections/try-before-you-buy
Regards,
Orders Team
Excellent product
Excellent product
Fantastic service
Recommended
20 de novembro de 2023
Opinião espontânea
Resposta da Al Haramain Perfumes UK
Thank you! We hope you enjoyed it.
I wanted other perfumes testers but I…
I wanted other perfumes testers but I didn't receive any perfume testers or oil testers with my order. I really want that if haramain send me other oil testers which I will be try and than take next purchase.
26 de outubro de 2023
Resposta da Al Haramain Perfumes UK
Hi Ambreen,
Thank you for ordering with us we hope you enjoyed the oils you bought!
Currently, we cannot provide oil samples due to packaging issues however we are able to give perfume samples, in fact you can select which samples you would like and add them to your basket when you place an order and if you like the perfume and order the actual piece you get the money you spent on the sample back and more!
You can view our full range of samples here:
https://alharamainperfumes.co.uk/collections/try-before-you-buy
We really hope you place an order with us again soon and please include a note so that we know its you so that we can give you a better experience.
Regards,
Orders Team
AL HARAMAIN ARE EXCELLENT IN EVERY WAY
AL HARAMAIN ARE EXCELLENT IN EVERY WAY, A MIXTURE OF EROTIC AND EXOTIC ARABIAN FRAGRANCES FOR BOTH DAY AND NIGHT. A SMALL AMOUNT WILL LAST YOU A LONG TIME.
GREAT SERVICE FROM THIS COMPANY, SPLENDID PRODUCT, WELL DESCRIBED AND PROMPT DELIVERY. THANK YOU.
1 de novembro de 2023
Resposta da Al Haramain Perfumes UK
Thank you Gali, we hope to see you again soon :)
Resposta da Al Haramain Perfumes UK
Hi Edita,
We hope you enjoyed the "Bloom 10ml" you ordered. The samples we send out are designed to last about 4/5 sprays and are not filled to the top of the bottle as it is only a sample.
Could you please get in contact with us to confirm whether your samples was completely empty?
Regards,
Orders Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.