Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

FUP-SIDE! KØB IKKE HERFRA!!! Som alle andre:bestilte en vare der aldrig kom-rykkede og blev ved at få svar fra kundeservice med lovning på at få penge retur, hvilket dog aldrig skete!

Classificada 2 em 5 estrelas

Umuligt at komme i kontakt med kundeservice. Finder hverken telefonnummer eller email til dem på hjemmesiden. Når man forsøger at tjatte med kundeservice er det en robot som giver et ubrugeligt og lig... Ver mais

Classificada 1 em 5 estrelas

Fuldstændig samme historie som flere andre her. Købte et Skagerak møbel i april og da jeg rykkede en måned senere, er ordren pludselig blevet væk under transporten. De modtager en annullering af min... Ver mais

Classificada 2 em 5 estrelas

I ordered 6 items (5 different items, 1 twice) from Allbuy on June 11th. It is July 22nd and I have received 2 items out of the 6. no news about the other ones, Allbuy customer support keeps... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Informação fornecida por diversas fontes externas

AllBuy is a global online retail company that delivers products directly to consumers around the world. Founded in 2014, Allbuy has been offering customers a convenient way to shop for a wide selection of products at attractive prices. Allbuy offers products mainly on consumer electronics/ wearable technology/ cellphones & accessories/ RC toys/ garments & accessories/ plus size clothing etc. In AllBuy, customers can buy products at factory price. It is always Allbuy's first priority to achieve customers's 100% satisfaction.


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

57 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,4

Todas as opiniões

(57)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I thought this place was SHADEY for…

I thought this place was SHADEY for some reason and sure enough they’re a scam they have u send money to different named pay pal accounts that’s why pay pal never catches up with them they constantly change M-MMMM -EEEEFFFFFERS MIDDLE FINGER 🖕 2 ALL BUY

28 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I did not receive the product as…

I did not receive the product as advertised and It was not inexpensive. I tried to contact the company to discuss my options they did not return my emails or attempt in anyway to rectify the situation. I am incredibly disappointed with this company and their lack of customer service.

4 de maio de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Fake

Fake. Don't buy from AllBuy
AllBuy claims a very liberal refund, exchange, and warranty. But this is fake.

I bought a product that was defective.

18 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Scam company! THEY WILL STEAL YOUR MONEY!

I bought 7 items on the ALLBUY app. The prices were too good to be true! My payment went through successfully and after checking a couple of days later ALL SEVEN ITEMS WERE REMOVED! It said 'refund successful' with NO other explanation as to why my items were being refunded!
I emailed customer service to find out why my items were refunded. This was the email reply I recieved:
Lucky (allbuy)
Dec 11, 09:37

Dear customer,
really sorry that the item you ordered was sold out. so your order was refunded.

Sorry for the inconvenience. and thanks for your support and buying.

have a nice weekend.
I did NOT have a nice weekend! I checked my MasterCard bill and it showed the amount was successfully paid but after giving the benefit of the doubt and checking this months bill THERE STILL IS NO REFUND!!!
I am so upset and angry at this lack of service, lack of answers, lack of everything expected from any service providing company!
I have sent one more email to ALLBUY to try to redeem themselves and return the money they STOLE from me. If they do not, I intend on seeking legal action. As well I will be posting on any and all sites I can possibly find to exploit this fake company for what it really is.

Thanks for nothing ALLBUY you should change your name to ALLSCAM!
Best Regards,
Allbuy

27 de janeiro de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

Counterfeit products,very bad customer support

Ordered two car usb chargers.One arrived doa. The other one mentioned that it has three outputs 1,2, and 2.1 A.
It was a team order so somebody of the team opened it.It was a fake product all the three usb ports were connected through a single cable delivering the same amount of power.Moreover there were no security for overcharging making it practically useless and dangerous for any device.
I exchanged more than a dozen emails with their customer support. They requested more and more to prove the facts and finaly they claimed that if it works it is ok and asked me to return it but i should cover the return cost and it was not refundable.
The overall experience was very bad.I came up with te impression that they are trying to fool me and gain time with rediculous demands.
I stop contacting their customer support and Opening a claim in paypal, hoping for the best.
I cant imagine their reaction at a most serious case (eg phone return procedure).
As a conclusion avoid any dealing with them at all cost.

19 de janeiro de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

No Deliver, No Refund

I purchased a Mi Band for a friend as a christmas present, it is now end of January and I have still yet to receive the product. First I was told that they were out of stock and now they stay the product is stuck in Malaysia. This company is an absolute scam. I have asked for refunds and do not want their product or their business and the only replies I get is for me to continue waiting. Do not buy from Allbuy!

19 de janeiro de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

Bad Support

Good Prices but very bad support!
I had an issue with my headphones after occasionally using it for 3 month (left speaker is dead),which is really a production defect since i only use it at my desk rarely.
After countless exchanges of videos and pictures they only tried to push the fault back to me. Like i damage the headphone or that i have to "expect" it to break after using it occasionally.
Also refused to stick to their own warranty and return policy.
Next time will definitely order somewhere else!

9 de dezembro de 2015
Opinião espontânea
Classificada 1 em 5 estrelas

Fake. Don't buy from AllBuy

AllBuy claims a very liberal refund, exchange and warranty. But this is fake.

I bought a product that was defective. AllBuy will continue to ask for videos until you give up. Issue was resolved through a PayPal dispute.

19 de novembro de 2015
Opinião espontânea
logótipo da AllBuy

Resposta da AllBuy

Hi Nino Pellegrini,

Sorry for all the inconvenience.

Could you please offer your order number? I would personally investigate the whole issue and get it resolved. It is always our first priority to achieve your best satisfaction.

Again, many apologies for all the inconvenience.

Regards,
Allbuy Team

Classificada 1 em 5 estrelas

All buy is fake fake fake

Actually i bough earphones for Rs.1000 from india. In Next day after payment they have cancelled my order and it was shown as RefundSucess. But i didn't get my money back . Even in mails also they didn't replied. All AllBuy is fake fake. Please don't buy from this site friends

15 de novembro de 2015
Opinião espontânea
logótipo da AllBuy

Resposta da AllBuy

Hi Somu,

Sorry for all the inconvenience.

Could you please offer your order number? I believe there must be misunderstanding. I would personally take care of your issue and get it resolved. After the thorough check, you would get full refund or a reshipment as you wish.

Allbuy is a responsible retailer and your satisfaction would always be our first concern.

Thanks,
Allbuy Team

Classificada 1 em 5 estrelas

Do not buy here!

After more than 3 month I'm still waiting for my order.
Allbuy.com isn't reacting to my requests anymore.
What a poor shop!

18 de outubro de 2015
Opinião espontânea
logótipo da AllBuy

Resposta da AllBuy

Hi Alex,

Sorry for all the inconvenience.

This is really terrible experience and there must be misunderstanding because this is against Allbuy's customer care policy.

If it is available, please offer me your order number, I would personally take care of your issue and get it resolved.

Again, many apologies for all the trouble might have caused to you.

Regards,
Allbuy Team

Classificada 1 em 5 estrelas

No delivery and no refund

Order was never delivered. After three months order seems to be stuck in Malaysia. Refund is not processed. DO NOT SHOP HERE!!!

9 de outubro de 2015
Opinião espontânea
logótipo da AllBuy

Resposta da AllBuy

Hi Christian Heinen,

Sorry for all the inconvenience. This is really terrible experience and there must be misunderstanding because this is against Allbuy's customer care policy.

If it is available, please offer me your order number, I would personally take care of your issue and get it resolved.

Again, many apologies for all the trouble might have caused to you.

Regards,
Allbuy Team

Classificada 5 em 5 estrelas

Great Prices, ASAP Delivery.

I ordered about 6 items over the last few months from Germany. Everything came as fast as possible, as its been sent from China. It´s always a good price and they don´t spam my email account. 10/10 would order again.

26 de agosto de 2015
Opinião espontânea
Classificada 2 em 5 estrelas

Great products and prices becomes useless if products never arrive

I ordered 6 items (5 different items, 1 twice) from Allbuy on June 11th. It is July 22nd and I have received 2 items out of the 6. no news about the other ones, Allbuy customer support keeps telling me to "please wait more". No tracking info, no updates, nothing.

In the meantime, I was able to order other products from GearBest (one of AllBuy's competitor) and got my products shipped and delivered in 13 days! I am getting close to 45 days with Allbuy, this is unacceptable.

It is one thing to have long delays (which I was expecting since the products are shipped from China), but it's another to keep your customers in the dark. They either sell products they do not have in stock, or simply do not ship fast enough, I don't know.

If you find their products interesting, look on the Net, there are other (and better) alternatives than this company.

I will not buy from again, despite their great prices.
I'd rather pay a little more and make sure I actually get the products I paid for.

22 de julho de 2015
Opinião espontânea

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