Well am I ever a happy merchant! I verily believe that we got the best payment processing deal that's out there. The terminal is so user friendly, especially for a 65+ guy like me that's never had one... Ver mais
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Leia as opiniões dos outros
My support agent was Nick. This guy is the Superman of support staffing services!! He went above and beyond what was required of him, making sure the I's were dotted and T's crossed. I will give him 1... Ver mais
Tan the man just helped me get online invoicing set up for the first time. I didn’t process credit card payments for years because it was so costly but I was able to get a very fair rate with feather.... Ver mais
I spoke to someone named Bill from feather and got a terminal only for one month. I made it abundantly clear that I only needed it for a short time. I received the terminal and was told that I can cal... Ver mais
Informações sobre a empresa
Escrito pela empresa
Feather is a payments company that lets businesses accept credit cards with ease. Feather focuses on delivering a better payment service by providing merchants with smarter payment tools and making it more affordable for them to get paid. Feather offers an all-in-one cloud based solution for businesses providing merchants with: Credit & debit card processing via card readers (including tap and chip & pin). Virtual terminal processing. Fully integrated inventory management. Online invoicing. Recurring billing & subscriptions payments. Customer database management software. Credit card vault for secure card storage. Online payment services including web hosting with integrated payments pages. Expert personalized support available by phone.
Informações de contacto
Ottawa, Canadá
- +1 877-363-2475
- sales@allfeather.com
- allfeather.com
4,3
Excelente
38 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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He is very supportive person he gave me…
He is very supportive person he gave me all information that I want. Great experience appreciate him
8 de setembro de 2025
Opinião espontânea
Good client service
Technician used easy to understand language and walked me through the whole process explaining all the inner workings of the machine.
9 de setembro de 2025
Opinião espontânea
I’ve had nothing but an amazing…
I’ve had nothing but an amazing experience talking and working with Feather. Signed up for the machine for my clothing brand that wasn’t doing so good and kind of going down hill. After going with feather for a POS machine it’s motivated me to get back into it and get the brand going. From having great conversations with the staff to having great times taking photos on the machine. Would 100% recommend feather to anyone with a business looking for a cheap and affordable pos machine that you don’t need to spend $1000s on just to own
26 de agosto de 2025
Opinião espontânea
Awesome company
They helped me step by step set up my terminal and even when I got confused and couldn't get into my terminal on event day, they came to my rescue! Great company!
16 de agosto de 2025
Opinião espontânea
Nicholas was a pleasure to work with
Nicholas was a pleasure to work with. He understood & made the whole process very smooth for my business. 10/10. Will recommend.
25 de março de 2025
Opinião espontânea
Happy with my experience using this…
Happy with my experience using this payment processor. Highly efficient and effective to my convenience.
25 de março de 2025
Opinião espontânea
Whole thing was very smooth and I…
Whole thing was very smooth and I really enjoy their service. Highly recommend.
5 de março de 2025
Opinião espontânea
Do not uses this company
I have been trying to cancel my service for 2 or 3 months now with this company. i have emailed, called and texted them and they still haven't cancelled my service. This has been the worst customer service experience of my life. Do not use this company they are not worth it
19 de janeiro de 2025
Opinião espontânea
Resposta da Feather
We regret to see your review, but we feel it’s important to clarify the details.
On September 16th, our onboarding representative emailed you to book a meeting and go over our Advanced Appointment POS software. You didn’t respond until September 24th, and you booked a call for September 26th. The first call was designed to cover basic features and help you get familiar with the software. Following this, on September 28th, our onboarding rep sent another email requesting a second call to go over the software in greater depth. However, she did not hear back. Over the next month and a half, the rep sent four additional follow-up emails, but there was no response. During this time, we observed activity on your account and assumed you had become comfortable navigating the software on your own, which is why you were removed from the onboarding schedule.
On January 18th, 2025, at 4:32 PM EST, you called our support team, expressing frustration and demanding both a cancellation and a full refund. While we understand your frustration, you had actively used the service during this time, making a refund inappropriate—this would be akin to leasing a car and refusing payment because you didn’t drive it. Nevertheless, our support team promptly processed your cancellation request, closing your account on January 20th, 2025, at 11:31 AM EST. This was confirmed during a call.
Every account with Feather is assigned a personal account manager for ongoing support. Your account manager reached out over 13 times via phone and email but unfortunately did not receive a single response from you. We pride ourselves on our customer service and always strive to ensure our clients have access to the help they need.
We are disappointed to hear your experience did not meet your expectations, but it’s important to us that the facts are clear.
AMAZING SERVICE FROM START TO FINISH
AMAZING SERVICE FROM START TO FINISH
CANT SAY ENOUGH ABOUT HOW HELPFUL THEY ARE
4 de outubro de 2024
Opinião espontânea
Excellent Product and Service
Switched over after many years with Moneris....the transition was seamless. Not only are we saving $$, but the support and user friendly Dashboard have been outstanding.
18 de outubro de 2024
Opinião espontânea
Amazing company!
Bill is amazing! He actually cares, he helped me from start to finish. He saved me over $450 a month. I’ve been using them for just under 2 months and it’s been amazing. If I ever have an issue I can call Bill or the support team and they help me right away. I’d definitely recommend them. I don’t really write reviews but when he asked I was super happy too!
9 de maio de 2024
Opinião espontânea
I switched to Feather last month
I switched to Feather last month after having issue with Square. I am very happy. The fees are fair and transparent, their customer support is amazing and most importantly they don’t hold my funds!
8 de julho de 2024
Opinião espontânea
Amazing service
Amazing service, amazing rates. Saved me over 30% in monthly fees. I'd definitely recommend them to anyone!
18 de junho de 2024
Opinião espontânea
Nicolas is a good person he setup…
Nicolas is a good person he setup everything for my store and he gave me the best rate
20 de junho de 2024
Opinião espontânea
Very competitive rates
Very competitive rates. I have been using them for a week now, and everything has been working great.
17 de março de 2024
Opinião espontânea
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