Allison Homes - Abbey Park Opiniões 

31
•
TrustScore: 4.5 em 5

4,7

Sandpit Road, PE6 0SS Thorney, Cambridgeshire, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would like to thank Tareena for all the help and support she has given me over the last 2 years … Nothing has ever been to much trouble ,she has always gone over & above to resolve all of the is... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Whilst there have been multiple issues with my house … I did want to say thank you to Craig & Chris for there quality of workmanship & professionalism… if only ALL of the trade’s people used by All... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tracy welcomed us warmly, showing us around the show home and letting us see one of the homes for sale. She answered all our questions, including those about part exchange and assisted buying. Finally... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We moved into Deer park Thorney 7 months ago we have been delighted with our home and everyone with Allison homes that have helped us with a couple of minor teething problems Paula was brilliant p... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Construtor imobiliário
  2. também em
  3. Desenvolvimento de habitação

Escrito pela empresa

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.

Allison Homes

Escrito pela empresa

A homebuilder you can trust
We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.

BUILT FOR LIFE

Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.

Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys. Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible. As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.

Informações de contacto

  • Sandpit Road, PE6 0SS, Thorney, Cambridgeshire, Reino Unido

  • 07309 635343

4,7

Excelente

TrustScore: 4.5 em 5

31 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(31)

235 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

After care is always excellent

After care is always excellent. Tareena does a great job of making sure any requests are met and they even do adhoc things like make sure the area is tidy while they are still building. A friendly and personable business that had great standards

31 de outubro de 2024
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Resposta da Allison Homes - Abbey Park

Hi Dan,

Thank you for your kind feedback! We’re so pleased to hear that you’re happy with our aftercare service and the extra touches Tareena and the team provide to keep the area looking great. I’ve shared your kind words with Tareena and the team - they’ll be thrilled to know their efforts are appreciated.

- Connor

Classificada 5 em 5 estrelas

Highly Recommend - Abbey Park


I had an exceptional experience purchasing my new home, thanks to the dedicated team at Abbey Park. This was my second time choosing this Organisation. Both experiences have been nothing short of fantastic.

I initially bought a property with them in 2021 on phase one of the development and then decided to part exchange in 2024 to move into phase 2 of the development. Tracy, Maria, and the entire team were incredibly supportive throughout the process, consistently liaising with external parties, especially when it seemed my partner’s property sale might fall through.

Now that we’re settled in, both my partner and I are thrilled with our new home. The finishings are pristine, and the craftsmanship truly stands out compared to most new builds on the market today.

Thank you, Abbey Park Team, for all your hard work and dedication!

25 de outubro de 2024
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logótipo da Allison Homes - Abbey Park

Resposta da Allison Homes - Abbey Park

Hello Kieran,

Thank you so much for sharing your experience! We’re thrilled to hear that your second purchase with us at Abbey Park was just as positive as the first. It’s wonderful to hear that Tracy, Maria and the team were able to provide the support you needed, during the part exchange process.

We’re delighted that you and your partner are happy with your new home. I’ve shared your kind words with the team.

– Connor

Classificada 5 em 5 estrelas

Fantastic staff

Fantastic staff, really attentive, understanding and looked after my every need. Would highly recommend and a delight to deal with ⭐️⭐️⭐️⭐️⭐️

11 de outubro de 2024
Opinião espontânea
logótipo da Allison Homes - Abbey Park

Resposta da Allison Homes - Abbey Park

Hello Matt!

Thank you so much for sharing your feedback! We're thrilled to hear that you're pleased with service from the team at Abbey Park. I'll be sure to pass on your kind words.

– Connor

Classificada 5 em 5 estrelas

A+ Customer Service

We moved into our Allison Homes property in March and we couldn't be happier with process and the quality of the property. From reservation through to completion Tracy from the sales office was fantastic, nothing was too much trouble and she was always on hand to answer any questions and made the process so simple. Having Tracy as our consistent point of contact made such a difference and made the whole experience much more personal. We used the Part exchange scheme and couldn't recommend enough, it removed all the stress of selling our old house and allowed a seamless move across to our new house without causing any disruption to us or our young daughter.
After moving in there was a few minor snags (to be expected in a new build) but within days of being in we met Arya, the Customer Experience Manager, for our settling in visit who is the gold standard for customer service - she quickly and efficiently addressed all the issues we had was always in contact to keep us updated. Arya is always on site and will always reach out to make sure we are happy and that there are no issues, which is great as it makes us feel valued as 'customers' as there is always the concern that once completed you would be pushed aside and forgotten as so many people report with other developers. We are now signed off with Arya and with the customer service team again we have been given a single point of contact which makes it much more personal and easy if and when any issues arise. We have an impressive 2 year aftercare window so will report back then. To conclude I feel Allison Homes genuinely want customers to have the best experience possible and would defiantly recommend them and their properties.

16 de agosto de 2024
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Resposta da Allison Homes - Abbey Park

Hello Luke

Fantastic to hear you've had such a positive experience with Allison Homes and thank you for taking the time to write a fantastic review.

- Michael

Classificada 5 em 5 estrelas

Great Experience

We recently moved into our new build house on the Abbey Park development. From the moment of our first enquiry right up until now has been excellent. Tracy in the sale office is fantastic, her assistance with the sales process made it very smooth, easy and stress free. Nothing was too much trouble for her. Liz is also great answering our many questions. Together in the sales office they make a great team.
Once moved, Ayra was straight in contact to make sure everything was ok and even now any snags and the small leak we picked up she is straight on it booking in the work to be done and checking it’s been done to a high standard. Overall we are very impressed and happy with Allison Homes.

29 de julho de 2024
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Resposta da Allison Homes - Abbey Park

Hello Sarah

Wow, thank you for the 5 stars! We're so glad you had a great experience with Allison Homes. We've passed your excellent feedback onto the members of the team.

If you need anything further, you know where to find us

- Michael

Classificada 5 em 5 estrelas

Nothing was too much trouble

Nothing was too much trouble; they went out of their way to ensure we had a smooth journey to our new home.

17 de maio de 2024
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logótipo da Allison Homes - Abbey Park

Resposta da Allison Homes - Abbey Park

Hi Michael

Thank you for your wonderful feedback! We're so pleased to hear that Allison Homes met your expectations.

- Michael

Classificada 5 em 5 estrelas

Abbey Park new build

We are currently in the process of buying a new build Allison Homes property on Abbey Park. It is still relatively early days in our journey and we are still a couple of months away from moving into our new home. Tracy has been brilliant throughout the process so far- from our initial meeting where we discussed our requirements from a new home to helping us weigh up options for the sale of our current property. She has been transparent and taken time to carefully explain the process. She is always at the end of the phone or what’s app message when a question pops into our heads. Most recently we had the exciting task of choosing the fixtures and fittings in our new house and Tracy did not make us feel rushed at all giving us plenty of time to look , discuss and change our minds several times before giving her our final ideas.
I just wanted to pop a little positive review on here during this mid point in our journey and will update once we are completed and moved in.

29 de outubro de 2023
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