Diamond z zespołu Escalate okazał się bardzo pomocny w rozwiązaniu problemu, który zdarzył się przez to, że chcąc wykonać zamówienie (bodajże z allegro) jakimś cudem wykupiłam subskrypcję na allpetpla... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hello everyone. Sincerely thanks for Eric wich help me a lot to solved my issue using my membership. He contact me at my calling snd he act like a real profesional man from team suport. Good job,congr... Ver mais
За мен компанията е некоректна. Не съм давала съгласие за никаква карта. Неправомерно ми се удържат средства от картата под формата на някакво членство. Не съм давала съгласие компанията да ми прави... Ver mais
Plus de nouvelles de allpetplaza. C'est une entreprise à pomper de l'argent, on ne peut recevoir les commandes sans être débité à nouveau malgré les crédits disponibles qu'on ne peut imputer. J'ai du... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
За мен компанията е некоректна
За мен компанията е некоректна. Не съм давала съгласие за никаква карта. Неправомерно ми се удържат средства от картата под формата на някакво членство. Не съм давала съгласие компанията да ми прави акауннт. Свързах с екипа по ескалация, който много бързо реагира и се надявам за положителен резултат.
След окончателното решаване на проблема ще мога да дам реална оценка за оказаното съдействие.
Благодара Ви, Лейла!
Me han ayudado mucho con la gestión de…
Me han ayudado mucho con la gestión de devolución
Snabb återkoppling när jag mailade
Snabb återkoppling när jag mailade, de löste mitt ärende.
My question was answered very fast bu…
My question was answered very fast bu Jeremy-and my wish fully accepted.
Mi s-a retras de trei ori din cont sume…
Mi s-a retras de trei ori din cont sume pe care nu le-am autorizat, dacă nu se rezolvă problema se ajunge mult mai departe. Mi s-a spus de la bancă că este un abonament făcut cu firma.
كانت تجربة جيدة وكنتم متعاونين لأبعد…
كانت تجربة جيدة وكنتم متعاونين لأبعد مدى الرد يأتي
سريعاً وتهتمون بعملائكم بصورة مرضية بأسلوب سلس وفي منتهى الرقي والاحترام أشكركم على تعاملكم الرائع مما يجعل العملاء يشعرون بالراحة وهذا يجعل العميل يعود ليشتري من متجركم المنسق والنادر بمنتجاته وسوف أشتري منكم مستقبلاً
وتقبلو تحياتي
It was a great experience, and you were extremely helpful. The response was quick, and you took excellent care of your customers in a smooth, professional, and respectful manner. Thank you for your wonderful service, which makes customers feel comfortable and encourages them to return to your well-organized and uniquely designed store. I will definitely shop with you again in the future. Best regards.
J'ai eu un souci sur adhésion et…
J'ai eu un souci sur adhésion et paiement on m'a tout de suite résolu le problème personne de bonne foi et réactive
Merci a eux
I got charged by mistake for VIP membership. Support handled it quickly and professionally. Very satisfied!
Support was helpful and resolved my issue quickly. Smooth and easy experience!
Thanks for all your support!
Thanks for all your support!I always trust in you.You solved my problem quickly.
Très bonne application
Très bonne application, je la recommande.Reactif et efficace .
Remboursement pas fait donc charlatant
STATENE ALLA LARGA!
STATENE ALLA LARGA!
Tutte le recensioni che hanno piu' di una stella sono false, basta leggerle per capire.
Mi hanno truffato mandandomi una finta mail da DHL e io stavo proprio aspettando un pacco da loro, solo che cliccando sul link mi hanno iscritto contro il mio volere. Quando li ho minacciati di rivolgermi alla polizia postale hanno finto di disiscrivermi ma hanno continuato a richiedere pagamenti alla mia carta di credito che avevo per fortuna bloccato,
Site à fuir absolument je porte plainte
je les ai menacé de porter plainte car j’ai gardé tous les e-mails et toutes les conversations car ça fait plus d’une semaine que je demande l’annulation de l’abonnement que je n’ai pas effectué Car l’abonnement se fait automatiquement. Lisez bien les commentaires les avis négatifs ils viennent de tout annuler et j’attends le remboursement sans remboursement de leur part, je leur ai bien dit que je portais plainte avec tous les mails et en plus quand ils nous répondent par mail, tout est en anglais.
Wat een waardeloos bedrijf
Wat een waardeloos bedrijf! Ik moest eerst een positieve review krijgen en pas dan zou ik mijn geld teruggestort krijgen. Maar.... ik krijg maar een deel van mijn geld terug. Mailen, app-en maar niets helpt! Trap er niet in!
I entered comp for a travel mug and had…
I entered comp for a travel mug and had to pay delivery cost but now its set up as a reoccurring direct debit and looked on the web site its a pet website site, royally been taken for a mug.
Ayuda
En la atencion al cliente y mostrar comprensión, Ayuda en hacer todo de la mejor manera. Leila me ayudó, en mi problema
C è stato un problema di annullamento e…
C è stato un problema di annullamento e mi hanno aiutata!
I DON'T EVEN HAVE A PET FFS
I signed up for an online competition - completely unconnected to allpetsplaza
""" I DON'T EVEN HAVE A PET """""
these shysters have taken 5 amounts of money (admitedly small amounts but around 30 Euros in total) from my bank with NO AUTHORISATION whatsoever from me. I signed nothing, and never received a confirmatory email to tell me I had "signed up" which is revealing.
Their idiot chatbot parrots cut and paste bullsht and ultimately is of no help at all,
If you're reading this allpetsplaza . . I want my money back . . ALL OF IT .. this coming week no excuses
I won't write a glowing review for you . . but I will add an amendment to say that you behaved honourably . . which thus far you haven't
UPDATE
To add insult to injury, they tried to take another payment from me overnight
this despite ongoing correspondence
They have refused to credit the money they took from my account without my consent citing their terms and conditions!
I tried to call their number twice . . got a recorded message saying they're busy
Busy at 5 in the morning . . I don't think so
UPDATE #2
I went to my bank yesterday. I described the transactions to them and they considered them to be fraudulent. AND they got my money back. It's not a fortune, but it's a victory over unscrupulous
business practices.
I was issued with another card so these b*stards won't be able to try the same again.
FOOTNOTE
My bank told me in an email that allpetplaza had refunded my money "as a gesture of goodwill" . . yeah right!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








