Allsole Opiniões 6080

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Your company are brilliant great boots and shoes and remarkable price .fantastic delivery times as they say dispatch the same day and I think they do mine came within 2 days thanks just order another... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought the Dr Martens sandals that were £140 everywhere, and seen them on All Sole, and though the offer was too good to be true. I read some of their reviews and as people had positive experiences I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered some boots late Sunday - they arrived the next day (Monday)! Faultless service, beautiful Dune boots and absolute bargain price, what more could I want, will always use Allsole for future p... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered a size 7 ugg boot guard, a size 10-12 arrived (I double checked it wasn't my mistake on my order email) returned the item at my own cost even though it was not my fault. No way to report their... Ver mais

A empresa respondeu

Informações sobre a empresa

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  2. Loja de acessórios de moda

Sobre Allsole

Escrito pela empresa

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About Us

allsole is the online footwear destination with the latest luxury footwear. Working with the world’s leading brands to create a collection that offers fashion and functionality. Our collections carry the latest trends from the most in-demand brands including Ugg, Dr. Marten, Vans and more. Whatever the occasion, find the sought-after styles of the season at allsole.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good but it took a bad review to get the answer I needec

My first review of these was not very good. However. They contacted me regarding the review. I explained why I gave such a negative review. Now being fare. I was not aware that a couple of things included were free gifts I not them must have caught a button because they sent and charged me for something I didn’t want. I was told I could return it. But as it turned out my 32 year old daughter made claim to it. So I never did return it. But my apologies for having given a bad review to start with. Although my email to them didn’t say I could return the unwanted item this did not come about until my bad review but all ended well and I am reversing my original review

3 de setembro de 2025
Classificada 1 em 5 estrelas

Wrong size delivered in right sized…

Wrong size delivered in right sized box. Customer service said to return it for a refund. I did return it but no refund came. I had to enlist the support of PayPal to sort it out.

17 de setembro de 2025
logótipo da Allsole

Resposta da Allsole

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Classificada 1 em 5 estrelas

AllSole are absolute scammers

AllSole could you please get back to me regarding my missing order

16 de setembro de 2025
Opinião espontânea
logótipo da Allsole

Resposta da Allsole

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Classificada 5 em 5 estrelas

Allsole.com

Allsole.com, is my favourite online shoe shopping , a great selection great discounts. Arrived sooner than I was expecting . I have been using them for years and I am sad that it is now closing

20 de setembro de 2025
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Resposta da Allsole

Classificada 1 em 5 estrelas

Order never arrived

Ordered my shoes 10 days ago, last week they confirmed that the parcel was lost by carrier and they will send me the new one, since then absolutely silence, no money, no shoes… The website is disappeared.

Update
Tonight received the parcel… but missing one item and it’s impossible to send them a message…

13 de setembro de 2025
Opinião espontânea
logótipo da Allsole

Resposta da Allsole

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Classificada 1 em 5 estrelas

Slow customer service

Trainers are faulty. I told them straight away. They still haven't dealt with the complaint, despite me chasing it, for over a week.

16 de setembro de 2025
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Resposta da Allsole

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Classificada 5 em 5 estrelas

Many options how to pay

Many options how to pay. Shame they closed yesterday. They didn’t say why🤷🏾‍♀️. Placed my final order yesterday. Just hope I will still receive my items 🤔🙏🏾

19 de setembro de 2025
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Resposta da Allsole


Classificada 5 em 5 estrelas

Wrong boots were sent out

Wrong boots were sent out, but fabulously quick and receptive customer service (my heart sank when I couldn't see a phone number, but they e mail back straight away). Nice to see a good service still exists.

8 de setembro de 2025
Opinião espontânea
logótipo da Allsole

Resposta da Allsole

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Classificada 1 em 5 estrelas

Incorrect item despatched and returned at my expense.

Having made several attempts to get a pre paid return label, I have been advised to pay for the return which I have. I only received a returns form to enclose in the parcel. I have been advised the return delivery cost will be re imbursed along with the refund of the incorrect shoes in 3-5 working days. The company ceases trading 19th September! All proof of postage and receipts have been sent to All Sole. I have asked if I will get an email confirming the refund amounts and no reply. 18th Sept got a refund notification about the shoes, but no refund notification on the postage! I got a reply with (.) I have also messaged them for Liam to get in touch as he agreed refund of postage.

15 de setembro de 2025
Opinião espontânea
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Resposta da Allsole

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Classificada 5 em 5 estrelas

This company is great

This company is great . My boots were delivered quickly and were a great price as always . Would highly recommend . Such a shame they are closing x

16 de setembro de 2025
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Resposta da Allsole

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Classificada 5 em 5 estrelas

Bargain price for a pair of new season…

Bargain price for a pair of new season Clarks shoes! Arrived quickly and well packaged. No complaints - would buy from Allsole again.

10 de setembro de 2025
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Resposta da Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 5 em 5 estrelas

Very informative and delivered in a…

Very informative and delivered in a very quick time I would definitely purchase from you again

10 de setembro de 2025
logótipo da Allsole

Resposta da Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 5 em 5 estrelas

Ordering the item was easy

Ordering the item was easy. It was delivered quicker than expected and I am very pleased with the item.

10 de setembro de 2025
logótipo da Allsole

Resposta da Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Classificada 1 em 5 estrelas

Terrible Company

Terrible company. Messed me about terribly after sending me faulty Doc Marten shoes inside damaged/shoddy packaging.
Had to go to PayPal to get refund, despite what should have been a very straight forward refund scenario as I notified Allsole on receiving the shoes and sent them clear photos of the issues.
After PayPal refunded me the cost of the shoes I asked Allsole to reimburse my lost postage (£6 delivery plus £6 return as PayPal don’t handle postage costs) but they are refusing to do so because I went to PayPal!!! Complete disregard of consumer rights. Terrible experience.

1 de setembro de 2025
Opinião espontânea
logótipo da Allsole

Resposta da Allsole

Hi Hayley,

Thank you for taking the time to leave a review.

We are sorry to hear your recent experience with us hasn't been postive and do want to look further into this matter. Can you please respond to the request sent to you via your TrustPilot account?

Kind Regards,

Stephen

Classificada 1 em 5 estrelas

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
OR ITS AFFILIATES/ICON/THE HUT
I have tried to return some shoes that they sent me ,that I didn’t order.!!and have kept being messed around every time . I’ve given up!! Totally untrustworthy 🤬🤬
Your Warned!!

13 de setembro de 2025
Opinião espontânea
logótipo da Allsole

Resposta da Allsole

Hi Marcus,

Thank you for taking the time to leave a review.

We are sorry to hear your recent experience regarding your return. Can you please respond to the request sent to you via your TrustPilot account?

Kind Regards,

Stephen

Classificada 5 em 5 estrelas

Great service

Quick, efficient reliable service, thanks.

12 de setembro de 2025
logótipo da Allsole

Resposta da Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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