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almanaar Islamic Store Opiniões 

446
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TrustScore: 3 em 5

3,2

Loja de roupa
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered 2 ihram for my son and nephew for Umrah, only for have two adult XL ihrams delivered. Have tried to make contact numerous times via phone and email but no ones responded. Disgusting custome... Ver mais

Classificada 5 em 5 estrelas

As regards the store, I use Almanaar Islamic Store regularly to purchase fragrances. I am always nervous about purchasing from new store but from day 1, I have always found their service reliable an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of the best saleswomen that we have ever met. Sofina and Saimara welcomed us very nicely and helped us buy exactly what we need. Instead of buying one, we decided to buy four beautiful dresses wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I came upon this wonderful experience by looking for something to make the house smell nice ,When I opened the beautiful packaging to an even more beautiful Bottle, The smell was glorious and have se... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa
  2. também em
  3. Ervanário
  4. Livraria
  5. Loja de artigos orientais
  6. Perfumaria

Escrito pela empresa

Almanaar Provides A Wide Range of High-Quality Products for An Islamic Lifestyle. We Have Abayas In Plenty of Designs & Styles, High Quality Thobes/Jubbas, Loads of Hijabs in Different Styles, Home Décor Including Islamic Arts & Canvases, Sunnah Foods & Herbs, Health & Beauty Products, Islamic Books & Literatures, A Huge Collection of Arabic Perfumes & Fragrances, Hajj & Umrah Essentials And Much More.

Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

446 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(446)

6 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Product pre programmed with mosques not…

Product pre programmed with mosques not in my area and instruction manual very basic and not correct on somebissues

25 de abril de 2023
logótipo da almanaar Islamic Store

Resposta da almanaar Islamic Store

We're sorry to hear about your issues with our product. We apologize for the incorrect mosque programming and the basic manual.

If you're facing difficulties, please reach out to us. We're here to help. Contact us at info@almanaar.co.uk

Regards,
almanaar

Classificada 5 em 5 estrelas

Great shipping and packaging

Bought a Middle Eastern fragrance, Porto neroli, Came with exceptional shipping, packed with extra bubble wrap to ensure the product wasn’t damaged, Can’t complain about anything, you did a good job mate.

13 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong item Sent

I ordered a jubbah and was sent the wrong one. Tried emailing but have not had a response.

13 de abril de 2023
Opinião espontânea
logótipo da almanaar Islamic Store

Resposta da almanaar Islamic Store

Hello,

I'm really sorry to hear about your recent experience with us, and I truly understand your frustration. Getting a product that's not what you expected can be really disappointing.

First and foremost, let me apologize for the mix-up with your Jubba order. It's definitely not the kind of experience we want our customers to have. We appreciate you bringing this to our attention.

I've shared your feedback with our team so they can investigate what went wrong with your order and work on preventing this from happening again.

I'm sorry we couldn't address this issue better when you first contacted us. Your satisfaction means a lot to us, and it's disheartening to hear that we couldn't resolve this to your liking.

Should you have other queries, please feel free to reach out again at – info@almanaar.co.uk

Regards,
almanaar

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery
The prayer mat is better than it looks in pic it feels so soft I love the design it’s not to thin for the price it’s beautiful

8 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Palestinian Madjol dates quality issue

I ordered Palestinian Madjol dates as they were on offer from £60 to £40. The dates looked very old as their skin was peeling off. In my eyes it was complete ripoff especially in holy month of Ramadan. Whatever reason but they were no way near the original Palestinian Madjol dates quality. So my advice DO NOT any food item online from Almanaar.

27 de março de 2023
logótipo da almanaar Islamic Store

Resposta da almanaar Islamic Store

We're truly sorry to hear that the dates you received fell short of your expectations, especially during the holy month of Ramadan.

Your experience is important to us, and we're taking your feedback to heart. We'll thoroughly assess our product quality and work to ensure that such issues don't happen again in the future.

If you ever decide to give us another opportunity, we hope to provide you with a better experience. Should you have any more questions or concerns, please don't hesitate to reach out. Your satisfaction is our priority.

Regards,
almanaar Team

Classificada 3 em 5 estrelas

Lousy

bad quality niqab, i ordered the nose string niqab and it came uneven (as in the nose string was not stitched in the middle) and stitched so bad overall. i ordered the brown jersey but recovered brown cotton instead. although i am in tjr process of fixing this issue, it was very lousy of them

6 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Prayer mat

Love the prayer mat, very easy to follow and guide young children to pray.
Quick and efficient delivery!

26 de março de 2023

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