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Alpha Air Opiniões 

49
•
TrustScore: 4.5 em 5

4,7

Prestador de serviços de climatização
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We gave our first order to Alpha Air unfortunately the air valve sent was not fire rated. Phoned them very apologetic and sent a replacement out on a before 10.00 carrier the next day. I think sometim... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The team was very professional, price was very competitive . They contacted me on a regular basis to let me know what was happening . Arrived on time and spent 11 hours installing the system, cleanin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had great experience ordering some dampers and duct fittings. Good and easy access on the website and prices look pretty competitive. This was my first time ordering online for work goods. Not bad.

A empresa respondeu

Classificada 3 em 5 estrelas

The price and speed of delivery were great. I only give 3 stars because the delivery driver didn’t bother to wait for the door to be answered. My order worth £120 was left on my doorstep in full publi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Prestador de serviços de climatização

Escrito pela empresa

At Alpha Air, we are passionate about providing top-quality ventilation, extraction, and air conditioning solutions that enhance comfort, improve air quality, and ensure energy efficiency. With a commitment to excellence and customer satisfaction, we have established ourselves as a trusted name in the HVAC industry, serving both residential and commercial clients. Our mission is to deliver exceptional HVAC supplies and services that meet the diverse needs of our customers. We strive to create a healthier, more comfortable living and working environment through innovative products and reliable support. For over 30 years, Alpha Air Ventilation Supplies Ltd has grown from a small local supplier to a leading ducting distributor. Our team consists of experienced professionals dedicated to helping you find the best solutions for your ventilation needs. Whether you are an HVAC contractor, a business owner, or a homeowner, we are here to provide expert advice and high-quality products..

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,7

Todas as opiniões

(49)

18 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Excellent Service

Next day service, which on both occasions was by 10:00am.
Very competitive prices.
Now my prefered supplier.

24 de setembro de 2025
logótipo da Alpha Air

Resposta da Alpha Air

Hi, Thanks for the 5* review!
Matt

Classificada 5 em 5 estrelas

Great service

Great service, easy to deal with, will recommend.

27 de agosto de 2025
logótipo da Alpha Air

Resposta da Alpha Air

Thanks for the great review! We look forward to working with you again :)

Classificada 4 em 5 estrelas

Great service

Great service, just had to call again for an invoice so I could put cost through my books.
If it had come with the delivery I would definitely given 5 stars

30 de junho de 2025
logótipo da Alpha Air

Resposta da Alpha Air

Hi John, thanks for leaving us a review and the valuable feedback! We don't ship invoices with the order at the moment, as many of our customers use us to ship direct to their clients, but we will look to make it easier to access your invoices going forward.

Classificada 5 em 5 estrelas

Great Customer Care

We gave our first order to Alpha Air unfortunately the air valve sent was not fire rated. Phoned them very apologetic and sent a replacement out on a before 10.00 carrier the next day. I think sometimes mistakes happen but its how you put them right and must say was very impressed with the attitude and willingness to help no matter the cost. Well Done

4 de junho de 2025
logótipo da Alpha Air

Resposta da Alpha Air

Hi Kevin, thanks for the five stars! You're absolutely right that mistakes can sadly happen, and we're always the first to own up and put it right as best we can. Thank you for your understanding and feedback.

Classificada 5 em 5 estrelas

Great service

Great service. Had an issue with my order but was resolved quickly without hesitation.

Website was easy to use and the whole process from ordering to delivery was seamless.

6 de maio de 2025
logótipo da Alpha Air

Resposta da Alpha Air

Hi Tom, thanks for leaving us a 5* review! We appreciate your kind feedback.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Product was well priced and arrived next day as promised. Would recommend.

9 de maio de 2025
Opinião espontânea
logótipo da Alpha Air

Resposta da Alpha Air

Thanks Mike for your 5* review!

Classificada 5 em 5 estrelas

Excellent service

Excellent service, very fast delivery. Than you.
Would highly recommend

1 de maio de 2025
logótipo da Alpha Air

Resposta da Alpha Air

Thanks Paul. We're delighted to hear your great review :-)

Classificada 5 em 5 estrelas

Spiral End Caps

Professional & prompt service

27 de fevereiro de 2025
logótipo da Alpha Air

Resposta da Alpha Air

Thanks for the 5 star review Steve! Happy to help.

Classificada 5 em 5 estrelas

Perfect

Absolutely brilliant. Delivered in less than 24hrs, good price. No bs, the fittings were in a sack and the spiral just loose - which is all you need. No wasted packaging, just a great all round service. Other businesses could learn from this. Oh yeah and they answered my email query at 6:30pm.

9 de janeiro de 2025
logótipo da Alpha Air

Resposta da Alpha Air

Hi Will, Thanks so much for the kind words and 5 stars! We're really glad to be raising the bar for customer service in our industry. We look forward to working with you again if you need us.

Classificada 5 em 5 estrelas

Great bunch of lads

Great bunch of lads , very helpful and supplied me the correct parts :-)

6 de dezembro de 2024
logótipo da Alpha Air

Resposta da Alpha Air

Thanks Brad! We appreciate your kind review.

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