Alphabet Trains Opiniões 

181
•
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The trains look great--colorful and perfect for our nephews! Also really appreciate the customer service--I had accidentally ordered the wrong style of caboose and they sent me the caboose I intended... Ver mais

Classificada 5 em 5 estrelas

Saw this in a Vermont store while traveling, wanted it for a 3 year old’s birthday present, but I needed a letter not in stock at that store. This merchant is the manufacturer. Prompt delivery, good... Ver mais

Classificada 2 em 5 estrelas

First the Puzzle Stool is very cute. Wish they had better communication on their website when ordering, ordered the Jewel color for boy stool, no place to add comments while ordering. I sent a email r... Ver mais

Classificada 5 em 5 estrelas

We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I... Ver mais

Informações sobre a empresa

  1. Loja para bebé
  2. também em
  3. Loja de brinquedos para crianças

Escrito pela empresa

Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

181 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(181)

11 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Mixup fixed without hassel!

They accidentally sent me one of the wrong letters and when I notified them of the error they sent the correct letter right away. I really appreciated this!

The train is very cute and exactly what I wanted!

29 de março de 2025
Classificada 4 em 5 estrelas

All 4 of our grandchildren have one of…

All 4 of our grandchildren have one of your trains and enjoy them. When we ordered the last train, one of the letters in the name was missing and you sent the missing letter quickly when I notified you. The only other issue is the letter "D." It looks like an "R" due to the way the letter is cut out. It upsets our granddaughter "EDEN" as people see her train and call her "EREN"

8 de fevereiro de 2025
Classificada 5 em 5 estrelas

Great quality product!

This is second train set we are ordering from the company. The trains are well made and packed. Our sons love them and they are sturdy enough to survive multiple years with curious and very active toddlers.

8 de novembro de 2024
Classificada 5 em 5 estrelas

Very helpful

Very helpful, prompt reply to a small website issue that wouldn’t let me order. Made me feel better about having to report it and encouraged me to go back and buy what I’d been looking at. Thank you so much!!

17 de outubro de 2024
Classificada 5 em 5 estrelas

Great product and customer service

I ordered The alphabet trains and it was very high quality. I had a slight problem with the order which customer service corrected very quickly. I would definitely recommend them and will order from them again.

9 de agosto de 2024
Classificada 1 em 5 estrelas

I would not recommend buying from this…

I would not recommend buying from this site. I had a hard time placing my order. I didn’t get a confirmation so I ordered from somewhere else. Silly me, the order did go through and I was charged. I called customer service, to initiate a return had to leave a message and no one ever got back to me. So, my nephew now has two trains.

2 de agosto de 2024
logótipo da Alphabet Trains

Resposta da Alphabet Trains

Thank you for your review.

We are sorry to hear you had such a bad experience. We pride ourselves in our outstanding customer support. Unfortunately, we have no record of you contacting us via phone. Please contact us via email at sales@alphabet-trains.com so that we can facilitate a smooth return process for you to return your order.
We do have a 90-day, no-questions-asked return policy on Name Trains

Thank you

Classificada 5 em 5 estrelas

Great Trains made in my home state of…

Great Trains made in my home state of Vermont. Very happy with the finished product. Bought 2 trains and both were beyond expectations. My brothers and I each had one of these when we were kids and I wanted to pass that along to my son and his cousin. Would buy again and again.

15 de julho de 2024
Classificada 2 em 5 estrelas

First the Puzzle Stool is very cute BUT

First the Puzzle Stool is very cute. Wish they had better communication on their website when ordering, ordered the Jewel color for boy stool, no place to add comments while ordering. I sent a email requesting no girl colors on stool. Received order 10 weeks after ordering and has 2 Pink letters and the others were boy colors (pink was the only color used twice).

24 de fevereiro de 2024
Classificada 1 em 5 estrelas

The puzzles were very poor quality and…

The puzzles were very poor quality and not handmade . The delivery was expensive. The return was expensive. The first time I sent a question it was ignored. The last time the information about the refund was very unclear. So I lost a lot of money mailing this gift to me and back to you because the description and look online are not the poor quality that it really is.

9 de março de 2024
Classificada 5 em 5 estrelas

The name Bridgerpuzzle board was beautiful

The name puzzle board was beautiful! Quality workmanship on the cutting, painting and finishing. My 2-year old is already learning his colors and knows how to put the pieces together. Before long, we’ll teach him letters and how to spell his name. A great gift!

25 de fevereiro de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais