I have a personal account with a payment card and few wallets. It was useful for me to have an option to open wallets in different currencies and for different purposes. Helps me to keep my money orga... Ver mais
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Leia as opiniões dos outros
The onboarding process can take a little time, but support team is friendly and helpful. Overall the experience has been positive so far.
It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... Ver mais
A empresa respondeu
Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Amaiz
Escrito pela empresa
Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.
Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.
And if you ever have a question, get in touch with our service and accounting teams.
Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.
And if you ever have a question, get in touch with our service and accounting teams.
Informações de contacto
Amaiz Ltd, 150 Minories , EC3N 1LS, London, Reino Unido
- 020 3987 3173
- team@amaiz.com
- amaiz.com
4,3
Excelente
156 opiniões
Pede aos clientes que escrevam opiniões
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Bag of shut ;) closed account same day…
Bag of shut ;) closed account same day I received the card.
15 de junho de 2020
Opinião espontânea
Resposta da Amaiz
Hello Chris 👋
We're so sorry you had a negative experience with our service. If you have any additional suggestions, please do let us know.
You can email us at support@amaiz.com or drop a line in the in-app chat. We apologise for any inconvenience caused.
Cheers!
Very help full
14 de junho de 2020
Opinião espontânea
Resposta da Amaiz
Hi Shabar 👋
Thanks so much for the feedback!
Cheers
Amaiz is the best
14 de junho de 2020
Opinião espontânea
Resposta da Amaiz
Hi Salvatore,
Thank you for taking the time to leave us a review -- we highly appreciate it!
Good experience and excellent customer…
Good experience and excellent customer service
6 de junho de 2020
Opinião espontânea
Resposta da Amaiz
Hi Khuram 👋
Thank you so much for the review, we so appreciate it! 💜
Should you need assistance, please feel free to reach out at any time
Cheers ✌️
Great service very friendly thank you
30 de maio de 2020
Opinião espontânea
Resposta da Amaiz
Hi Karim 👋
Thanks so much for the kind words -- we truly appreciate your feedback! 💜
So far so good for business account
While my business account was initially frozen after my first wire in - support were very helpful and got it resolved in a few hours by supplying compliance with what they needed. So far so good - let's see :)
24 de maio de 2020
Opinião espontânea
Resposta da Amaiz
Hi Jda,
Thanks so much for your feedback, we highly appreciate it :)
We're so happy to hear that you're enjoying banking with Amaiz! 😄
Should you have any questions or concerns, please feel free to reach out at any time -- we're always here for you
Opened account and 1 hour later they…
Opened account and 1 hour later they closed it for no reason, received card through post so they wasted their money on the card would not go near them again the person I spoke to was rude and just told me account closed for no reason very rude.
23 de maio de 2020
Opinião espontânea
Resposta da Amaiz
Hi there,
Thank you for your review. As a regulated financial institution, there isn't much we can share in regard as to why an account was suspended. Our sincerest apologies for any inconvenience caused. Cheers!
Very poor service and irritating
Very poor service, my first transaction paid in , as soon as I started dispatching my money they frozen the account.. started to ask me to send proof which I did very promptly. But you took 48 hrs to unblock it , made me lose the trust of customer because I couldn't provide on time frame.
Your staff are immatures, incompetent, sounds like repetitive robot readings a script without brain, don't dedicate a customer representative team if they are just there to apologise for the inconvenience and really can't help because that is irritating. After I clear my founds I will stop all banking activities with you .
22 de maio de 2020
Opinião espontânea
Resposta da Amaiz
Hello Mr. Lomboto,
We're so sorry you had a negative experience with our service. We completely agree that it is crucial to keep your customers satisfied and time is of utmost importance here. If you have any additional suggestions, please do let us know. You can email us at support@amaiz.com or drop a line in the in-app chat.
Cheers!
Very helpful app.User friendly
21 de maio de 2020
Opinião espontânea
Resposta da Amaiz
Hey Andrew!
Thank you so much for taking the time to leave us a 5 star review -- your feedback is much appreciated!
Cheers
So easy. So convenient.
It was so easy to set-up the account, this was most unlike the experience I had, when attempting to set-up a business account, with the high street bank that I have banked with for many years. The app is clear and concise, it enables me to see what is happening in my business in seconds. I am so pleased with it.
My only disappointment was that there is no facility to take payments over the phone, or for when the customer is not present. Making a bank transfer for someone with a banking app is easy, but for many of my customers who are elderly and often are not too au fait with new technology would find it difficult. Hopefully at some point in the future Amaiz will adopt a payment system which could benefit this group of people.
16 de maio de 2020
Opinião espontânea
Resposta da Amaiz
Hi there Nigel,
Thank you for posting the review here! We are happy to see that you like our app in general :) Also, we are working on adding phone payments, so this feature may be available in the future :) Anyway, please don't hesitate to contact us in the in-app chat or by phone, if you have any more ideas - we'll take them into consideration!
Cheers,
I still waiting for my card
I still waiting for my card. How long it will take for it to be delivered to me?
16 de maio de 2020
Opinião espontânea
Resposta da Amaiz
Hey Everina,
Sorry to hear that! Ping us a message via chat or email us at support@amaiz.com so we can look into that for you.
Cheers
How can they open account for someone…
How can they open account for someone and post the card and everything is working and close is for no reason is rubbish account is this this account doesn't deserve any star at all
1 de maio de 2020
Opinião espontânea
Resposta da Amaiz
Hi Edwin 👋
Thanks so much for taking the time to leave this review, we highly appreciate your feedback -- it helps us grow as a company and improve the quality of our product and services!
We understand that your experience with Amaiz wasn't ideal, and we're incredibly sorry we've let you down, Edwin.
Please note that as a regulated financial institution, we are sometimes (extremely rare) obliged to cancel accounts for legal reasons, in order to comply with our regulations, just like any other bank in the UK.
We are extremely sorry this happened in your case.
As much as we'd love to help, in such cases there's only so much we can do, unfortunately.
Here at Amaiz we strive to deliver the best service possible, whereas safety is still our top priority.
We hope for your understanding.
And if you ever require any additional assistance, please don't hesitate to reach out by any means. Anytime. We're always here for you!
Have a nice day,
Cheers!
Resposta da Amaiz
Hi there and thank you very much for a positive review :)
We're more than glad to see that you like our service - and there are a lot of new features coming soon as well. Thus, we hope that you'll like them too!
Cheers :)
Poor customer service
The app is good, but customer service is mediocre.
Customer service told me they can cancel my account at anytime, for any reason without furture notice or explanation, so they did.
Waste of time
27 de abril de 2020
Opinião espontânea
Resposta da Amaiz
Hi there,
Thank you for taking the time to leave us a review. We're very sorry to hear that you've had a negative experience with Amaiz .
As a regulated financial institution, we are sometimes legally obliged to cancel accounts. Although this is very rare, we're sorry it happened in your case. If you'd like further assistance, please feel free to reach out at any time. Thank you for your interest in Amaiz and for your time.
Cheers :)
They open account then close it after…
They open account then close it after 12 hrs stay clear look elsewhere and no joke
25 de abril de 2020
Opinião espontânea
Resposta da Amaiz
Hi there, Gerry.
Thank you for your feedback. Unfortunately, as a regulated financial institution, there isn't much we can share in regard as to why an account was suspended. We are terribly sorry for the inconvenience. Cheers!
Worse bank ever
Worse bank ever froze my account with 10k in it didnt give me a reason then had the cheek to go into my account and send the money back to my client even though we had done the work for them already. Didnt ask me any questions or for any info what so ever i then had to go back to my client like an amature and say my bank returned the payment
18 de abril de 2020
Opinião espontânea
Resposta da Amaiz
Hi Danny,
We're sorry to hear you've had such a bad experience with Amaiz.
We'd like to apologise for any inconvenience caused.
As a regulated financial institution, we are sometimes legally obliged to put accounts on hold to comply with our regulations and to keep you and us safe.
Although such precedents happen very rarely, it is still something we have to deal with like any other bank over the UK.
Rest assured, we're always doing our best to process such cases as a matter of urgency, but not always at liberty to disclose the details for legal reasons.
We hope for your understanding. And if there's anything we can do to help, please feel free to reach out at any time -- we're online 24/7.
Thank you.
Cheers
Big scam DO NOT SIGN UP THEY OWN PEOPLE…
Big scam DO NOT SIGN UP THEY OWN PEOPLE MONEY TERRIBLE BANK
They keep on repeating the same things
AVOID
10 de abril de 2020
Opinião espontânea
Resposta da Amaiz
Hi Will,
As a regulated financial institution, there isn't much we can share in regard as to why an account was suspended. We're terribly sorry for the inconvenience.
Cheers,
Do not I repeat do not sign up they…
Do not I repeat do not sign up they keep your money and block your account DO NOT SIGN UP AVOID they stole £13000 living my business going nearly to the the drain for 5 months I repeat do not sign up also they manager Victoria will not help you I have reported them to the police a case it’s going under them the scum bags
10 de abril de 2020
Opinião espontânea
Resposta da Amaiz
Hi Williams,
Thank you for taking the time to leave us a review.
We're incredibly sorry that you have experienced dissatisfaction with your Amaiz account.
As a regulated financial institution, we sometimes (very rarely) have to put accounts on hold in order to keep you and us safe.
Unfortunately, some cases may take a while to process since there are strict legal requirements we have to comply with.
Rest assured, we're always doing our best to handle them as soon as possible.
We apologise for any inconvenience caused.
In case you'd like us to look into this for you, or require additional assistance, please feel free to reach out at any time -- we're online 24/7!
Cheers
Resposta da Amaiz
Hi David,
Thank you so much for the 5-star review, we so appreciate it! 💜
Should you need assistance, please feel free to reach out at any time
Cheers ✌️
Is really bad in my experience
26 de março de 2020
Opinião espontânea
Resposta da Amaiz
Hi Edmund,
Firstly, we'd like to thank you for taking the time to leave a review, we highly appreciate your feedback.
Secondly, we're very sorry to hear that we've let you down :(
As a regulated financial institution, we sometimes have to pause accounts. This does not happen too often, but when it does, we need to follow strict processes and guidelines, which means that we need some time to handle this.
We apologise for any inconvenience caused.
If you'd like further assistance on this, please feel free to reach out at any time.
Cheers!
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