Ambient Lounge EU Opiniões 

70
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We absolutely love our Ambient Lounge dog beds! The beds are stylish, comfortable and beautifully made. The quality is top-notch and it fits perfectly into our interior. We love being able to customis... Ver mais

Classificada 5 em 5 estrelas

Het hondenbed van Ambient Lounge is echt een fijne plek voor onze hondjes. Het matras voelt stevig en ondersteunend, maar tegelijkertijd heerlijk zacht en comfortabel. De opstaande rand is ideaal om l... Ver mais

Classificada 1 em 5 estrelas

I have ordered one item it came in the delivery partly. The stated delivery term was 4 to 8 day. Now it's 3 weeks after the order and nobody knows where is my order or when it will be delivered. Suppo... Ver mais

Classificada 5 em 5 estrelas

Meine drei Windhunde lieben diese Betten. Sie liegen gut isoliert, bequem und erhöht um stets alles um sie herum im Auge zu haben. Die Betten sind sehr wertig und langlebig verarbeitet und in ihrer Ha... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Casa e jardim

Escrito pela empresa

Initially launched in the UK and Australia in 2004 - Ambient Lounge® is now a global brand sold in most developed countries; and focused on industry leadership and continual ground-breaking innovation. Industry leaders agree that Ambient Lounge® bean bags are a paradigm shift in the evolution of bean bags; creating a style used in high profile projects for designer clubs, cafes, penthouses, cinemas and luxury apartments - as well as student dorms and Air BnB housing.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

70 opiniões

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4,0

Todas as opiniões

(70)

22 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Nicht zu empfehlen!

Das Hundebett war viel zu hart. Das Produkt entsprach überhaupt nicht den Erwartungen, weshalb ich es zurückgeschickt habe.
Achtung Versandkosten werden nicht erstattet! Unternehmen weigert sich die Hinsendekosten bei Widerruf zu erstatten, weil es kein deutsches Unternehmen ist.
Nie wieder werde ich dort bestellen!
PS: Patzige Antworten gibt's übrigens inklusive!

5 de janeiro de 2022
Opinião espontânea
logótipo da Ambient Lounge EU

Resposta da Ambient Lounge EU

Wir weigern uns nicht, sondern es steht gross und deutlich auf unserer Homepage, so dass jeder Kunde es im Vorfeld lesen kann. Wie übrigens bei vielen anderen Online-Shops auch, auch deutsche. Wer bei uns einen Artikel zurückgeben möchte wird sehr benutzerfreundlich durch das transparente Menü geleitet und muss lediglich die Option anclicken, so dass unser Customer Service informiert wird und auch innerhalb weniger Stunden auf Fragen eingeht. Diese Option hast Du nicht genutzt und uns auch nicht vorher informiert, dass du uns etwas zurückschicken möchtest. Du hast Dir gar nichts auf unserer Seite durchgelesen, sondern dein Bettchen kommentarlos an unser Lager zurückgeschickt, wo wir erstmal suchen mussten, zu wem dieses Bettchen überhaupt gehört. Deinen Kaufbetrag haben wir Dir in weniger als 24h erstattet. Hättest Du die Produktbeschreibung gelesen, wüsstest Du dass Du die Härte des Bettchens selbst regulieren kannst und dass Du uns hättest ansprechen können für einen kostenlosen Umtausch, eine weichere Auflage etc.
Wegen 10 Euro eine schlechte Bewertung zu schreiben, nachdem ich Dir ausserdem per email schon freundlich die Rechtslage erklärt habe, ist auch nciht gerade die feine Art.

Classificada 5 em 5 estrelas

Höchst zufrieden

Super nette Beratung!! Würde in der angegebenen Zeit geliefert. Super Verarbeitung und Qualität, einfach zu befüllen. Ich habe 4 Betten für meine 4 Ridgebacks und sie lieben es..
Werde noch 2 kaufen...
Kann Ambiente Lounge sehr empfehlen
Dominic chyle
Ridge-Stuff®

25 de setembro de 2021
Opinião espontânea
logótipo da Ambient Lounge EU

Resposta da Ambient Lounge EU

Vielen Dank, Dominic! Immer wieder gerne, ich hoffe ihr habt viel Spass und gemütliche Stunden mit den Bettchen :)

Classificada 5 em 5 estrelas

Purchased an Acoustic sofa and matching…

Purchased an Acoustic sofa and matching ottoman about 2 years ago from Ambient Lounge and I am so please to say they still look amazing from the first day I received them. Easy to fill and assemble.

10 de setembro de 2021
Opinião espontânea
logótipo da Ambient Lounge EU

Resposta da Ambient Lounge EU

Thank you so much for your nice feedback Dominic. We're glad that you're still loving your acoustic sofa:)

Classificada 5 em 5 estrelas

Great Customer Service and Dog Bed

Received my dog bed order after 3 working days filled already which is very nice! My pooch loves it so much as it's uber soft. I envy him! The staff is very nice. She recommended me the best fabric cover option and suitable bed size for my dog. Great customer service! I recommended it to my friend and he just placed an order too! Very satisfied customer here

10 de setembro de 2021
Opinião espontânea
logótipo da Ambient Lounge EU

Resposta da Ambient Lounge EU

Your pooch deserves the best. Thank you for the great feedback Margaret. We're always happy to assist you:)

Classificada 1 em 5 estrelas

This company has the worst customer…

This company has the worst customer service. They agreed to partner with us as an influencer and we asked for a medium pet bed for our small dogs. They said ok and then sent us a large pet bed. I asked if this was an accident and they said no and refused to send me the medium size we agreed on. Then they said they wanted to end the partnership and take The bed back. After I asked again to exchange it, they blocked me on Instagram. They didn’t listen to the size I asked for and decided on their own.

10 de setembro de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

2 year lifespan

I loved the 2 Acoustic Sofa chairs. For the first year and a half they were extremely comfortable. But after 2 years the fabric is pilling very badly, and despite refilling, the chairs are losing their shape and have lost the ability to stay upright. The backs roll backward like a recliner and there is no way to make them comfortable. So disappointing.

12 de julho de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Too firm or too lumpy

Just received my order and have mixed feelings about it. Overall I think the quality is good and found the fill system pretty straightforward. One zipper wasn’t quite perfect so was a little messy but not bad at all. My biggest issue thus far is the comfort, or lack there of. Initially, I filled to capacity and it’s just too firm like laying on concrete. So I took some beads out and then it was too lumpy and didn’t hold any form. I can’t seem to get it filled so that it’s comfortable and still holds its shape. That’s disappointing. Maybe a memory foam filled lounger would have been better. My kids seem to like them so won’t go unused.

27 de janeiro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Mod 5 was impossible to zip together…

Mod 5 was impossible to zip together when it arrived.
Lady I spoke to explained it was overfilled and posted out a net bag to empty out some of the beans.
I've emptied I've filled.I've emptied I've filled.....can't get it just right.so it's uncomfortable and wish I'd bought something else.wouldn't purchase again.
Contacted them.they emailed back saying I can't return it even though I hadn't asked to return it.no advice on how I can sort it out apart from....from your picture two seem over fillled.
Useless.
Don't be fooled at how easy they make it look to zip the components together or to get the filling just right

15 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Awful quality

I purchased the large dog bed from ambient lounge uk.
My dog managed to tear the cover on first use, it tore at the seam and my dog ingested loads of the bean bag filling. Their customer service was awful, refusing to acknowledge that it wasnt faulty (if it could tear on first use it was either terrible quality or faulty) they offered a second bed cover at 50% of price (still £100) and a list of suggestions for dealing with a dog that tries to chew something. Refused point blank to take the bed back or refund me even though it was within their 14 day refund policy, as apparently only items that havent been unpacked/put together or used can be refunded. Dont bother with this company absolutely awful in every way

15 de novembro de 2020
Opinião espontânea
logótipo da Ambient Lounge EU

Resposta da Ambient Lounge EU

Hi there,

We are sorry to hear about your bad experience. Please understand that the 14-day return policy is only for items, that are still intact and have no signs of use. If the seam was broken, it is indeed a faulty product and would be under our warranty. Then we would be able to accept a return – however, it would need to have arrived at your home this way.

In your case though, you stated that your dog was chewing the dog bed and as a result the seam broke. Although our dog bed is the most durable on the market, some dogs even manage to chew through doors or walls, please understand that we cannot add warranty for something like this.

Your ambient lounge team

Classificada 5 em 5 estrelas

Super produkt og service

Jeg har købt et sæt: evolution chair + ottoman og man sidder bare rigtig godt i dem. Dertil fik jeg tre poser bean-filling, så der er i hvertfald nok til det hele og det er nemt at fylde i med den lynlås funktion der er, når man skal fylde/tømme sækkestol/ottoman.

Forsendelse var også nem og hurtig. Fik mine pakker af 2 omgange, der var niget forvirring herom, så jeg skrev til kundeservice og der var hurtig svar.

Alt i alt et godt sted at handle. Vi overvejer allerede, om vi skal have købt et sæt mere.

English: I bourght the evolution chair + ottoman and recieved 3 bean-filling bags. The quality of the product is very good and it is very comfortable to sit it. Costumer service replies quickly too... I would definitely shop here again.

13 de junho de 2020
Opinião espontânea

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