ÂME DORÉE Opiniões 23

TrustScore: 4 em 5

4,0

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Classificada 3 em 5 estrelas

The sweater fits me well, and I like the look of it, but the material is cheap (branded dropshipping), and it took 3 weeks to be delivered. Overal, the looks and fit are good, but if you pay 85 E... Ver mais

Classificada 4 em 5 estrelas

Bought a sweater from here. Sizing is correct, made of good material, got lots of compliments. Took a very long time to deliver.

Classificada 5 em 5 estrelas

I bought the sweater and I really like it, it is very good quality and it goes well with everything. Would strongly recommend. The shipping was also great and in time.

A empresa respondeu

Classificada 5 em 5 estrelas

Damn, i bought the original knit a while ago, the compliments doesn’t stop flooding and girls love it, 10/10 you should drop more shirts!!


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

23 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 1 em 5 estrelas

AVOID THIS COMPANY

Avoid this company at all costs. The items they sell do not match the descriptions or images in their listings. I contacted their customer service team multiple times, but weeks have passed without any response. I’ve now had to raise a claim with my bank.

Absolutely avoid!!!

16 de abril de 2026
Opinião espontânea
logótipo da ÂME DORÉE

Resposta da ÂME DORÉE

Hi Ollie,

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

We take product accuracy very seriously and ensure that all materials and images shown on our website reflect the items customers receive. The products featured in our photos are the same ones used during our shoots. That said, we’d like to better understand what didn’t meet your expectations so we can review this further.

We’ve checked our records and responded to your previous emails, but it’s possible our replies may have ended up in your spam folder. If you haven’t seen them, please feel free to reach out again so we can assist you directly.

If you’re not satisfied with your order, we do offer a 14-day return policy, which can be initiated through our website. We’d be happy to guide you through that process if needed.

Please also feel free to contact us on Instagram (@amedoreeclo) so we can resolve this as quickly as possible.

Best regards,
ÂMEDORÉE Team

Classificada 5 em 5 estrelas

My review on the sweater

I bought the sweater and I really like it, it is very good quality and it goes well with everything. Would strongly recommend. The shipping was also great and in time.

11 de abril de 2026
Opinião espontânea
logótipo da ÂME DORÉE

Resposta da ÂME DORÉE

Hi Sigge,

Thank you for your kind review. We appreciate your feedback :)

Classificada 1 em 5 estrelas

DO NOT BUY UNLESS YOU ARE CERTAIN YOU…

DO NOT BUY UNLESS YOU ARE CERTAIN YOU WONT WANT TO REFUND
I usually do not write reviews but I am so frustrated. Ámedorèe is a SCAM! When returning a parcel they ask you to wrongly label the package so that they do not have to pay taxes and customs fees on the parcel and can make you pay it. My return parcel has been held in Swedish customs for over a month and they are not doing anything to help me. I am now having to go through my bank in the hopes that I get my money back. The customer service is appalling, they honestly could not care less about customers. Trust me do not buy!!! Also the jumpers are a really weird itchy material.

9 de abril de 2026
Opinião espontânea
logótipo da ÂME DORÉE

Resposta da ÂME DORÉE

Hi Freya,

We're really sorry for your experience. We completely understand how frustrating this has been.

After reviewing this, it’s clear that our return instructions around customs weren’t explained well enough at the time, which led to confusion in cases like yours. That’s on us.

For clarity, any guidance we provided was intended to ensure the parcel was correctly identified as a return, as returned items should not incur customs charges. However, we understand that our instructions may have been unclear or misinterpreted, and we take responsibility for that confusion.

We’re already fixing this by introducing clearer guidance and prepaid return labels to avoid issues like this going forward.

I’ve also reached out to you directly and issued a full refund to resolve this.

Regarding your feedback on the jumpers, we appreciate you sharing it. We’re currently improving the quality, thickness, and overall comfort for our Autumn 2026 collection.

Thank you for your feedback, it helps us improve.

Kind regards,
Jonathan, Founder of Âmedorée

Classificada 3 em 5 estrelas

The sweater fits me well

The sweater fits me well, and I like the look of it, but the material is cheap (branded dropshipping), and it took 3 weeks to be delivered.

Overal, the looks and fit are good, but if you pay 85 Euros for a sweater, I expect quicker delivery and most important, premium quality.

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality

Good quality, I live in the Netherlands, and the sweater arrived within a week. I'm 187cm and weigh 75kg, and the fit was perfect!
I ordered a size L just to let you know.

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Zippers and knits

Customer support is amazing, you don't need to wait long on a response and all the clothes are amazing to wear and overall comfortable.

18 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Washing

The Product itself is very good. The only thing i‘m a bit disapointed is that you cant wash and tumble it.

9 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

1 week delivery

1 week delivery, good fit. Nothing to complain.
Was no reason to return or mail with shop.

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect Brand

The sweaters fit perfectly and the quality is Amazing, i have 4 sweaters At the moment and i will buy again, Nice BRAND!

30 de janeiro de 2026
Opinião espontânea

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