Terrible, four months it took to received our shutters and I later discovered why. American Blinds are no longer being manufactured in the USA, it's being manufactured in China. The shutters were act... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I am so impressed with American Blinds. This was our second order from them, and we were lucky to hit a SALE! But even at full price, these would be THE PEOPLE for us. A friend referred me to them and... Ver mais
Had a major problem with a large and expensive blind. Talked to a couple of folks and all were helpful. Received a substitute and it was damaged in transit. Then started to communicate with Nicloe Lue... Ver mais
I spoke with a customer service representative who helped me decide on which blinds to purchase based on the type of windows we have. My transaction was smooth and the the room is finished. The new bl... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
Informações de contacto
77042, Estados Unidos da América
- 800-575-8016
- americanblinds.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
These were a perfect fit and LOOK…
These were a perfect fit and LOOK Great. We love them and will continue using your product going forward. Thank you.
No Longer Recommended
They say a company is only as good as its customer service, and unfortunately, I have learned that American Blinds is no longer a good company based on my first experience with an issue after many years as a loyal customer. Years ago, we furnished our entire house with blinds purchased from American Blinds, and we’ve slowly been replacing those blinds with new purchases from American Blinds as we’ve updated our house, always with complete satisfaction. However, I recently purchased a mini-blind at the recommendation of one of their design consultants that is too deep for our relatively shallow window frames. This was never a problem with any of our prior purchases. After contacting their customer service, the only solution offered was for me to purchase a replacement blind using one of their design consultants (again) to ensure it will fit. They do not offer returns or refunds, and my request for a price concession toward the replacement blind was unanswered.
Fortunately, I learned their disregard for me as a customer over a $100 blind and not concerning an issue with the $1,000s of blinds previously purchased through American Blinds. I will take their customer service agent’s advice and order a replacement with the guidance of a design consultant, but it will be from a different company. I can no longer recommend American Blinds -- caveat emptor.
Blind packaged well and fit.
Repeat buyer!
I have ordered from here before and have been very pleased. The shipping is fast and the blinds are easy to install and look and work great - exactly what I want and need!
The blinds are perfect
The blinds are perfect. We had trouble installing even with the videos - needed pictures instead of video because the video was difficult to follow. Moved to fast to catch the specific placement of the screws.

Resposta da American Blinds
Perfect
Ordered blinds for recently remodeled bathroom and bedroom. These were perfect. Easy to install and look great.

Resposta da American Blinds
I like that all the blinds were shrink…
I like that all the blinds were shrink wrapped in a crate but didn’t like that it was almost 1000 lbs on one crate for me to hand carry one by one into my home. Unfortunately the delivery driver delivered them on my doorstep with the crate backwards meaning the boards fenced in the boxes but if he had delivered them on the crate with the opened end it would have been helpful. I had to walk around through my garage to my front door to unload each box with two bad knees it took me twice as long.

Resposta da American Blinds
Easy to order and looking good!
It was easy to order new blinds, they arrived on-time (early maybe), and were easy enough to install. This is our third order with American Blinds in 12 years for different windows and I love using this website.

Resposta da American Blinds
Wrong clamps
The blinds came with two different clamps/clips on each side and it was a struggle to make the blind work.

Resposta da American Blinds
Quality good some difficult in hanging the larger shade but with your help and guidance it all worked out.
Have to steam out the wrinkles

Resposta da American Blinds
Disappointed
The blinds were installed, and fit correctly, except for the top structure. The part that covers the very top fits so snuggly that the wand used to adjust the slats is hindered by it, and it is somewhat difficult to use the wand as it rubs against the top.
Also, the previous custom blinds we ordered came with the four cords tied together with a plastic piece, and then instead of four cords after the plastic piece there were two cords which was not only neater in appearance, but easier to use. The most recent order had the four cords dangling which makes it look less attractive and is a little awkward to adjust the height of the blinds.

Resposta da American Blinds
Great blind!
Very easy website to navigate, item was shipped quickly, blind was made to my specification, and the install was very easy!

Resposta da American Blinds
Updated review
The system will not let me update a previous review I wrote, so I am doing a new one. I had issues with my outdoor shades as the chains rusted and clutches locked and I was not able to open and close them without the chains breaking. Thankfully a wonderfully customer service representative, Melissa, was very patient, asked for photos and sent me new clutches and chain. They work perfectly now. She was absolutely a god send and saved my shades.

Resposta da American Blinds
It's the Whole Package!
The ordering process was easy, I loved the many available choices, the price was great, & delivery time was as stated. What else is there?!

Resposta da American Blinds
Great experience
Great experience. Ordering online was super easy. The fabric swatch is just as I viewed it on the website. Installation was smooth! Great process.

Resposta da American Blinds
Well made shades will consider buying again
Well made shades, fast delivery and great prices.

Resposta da American Blinds
This is the second time I've ordered…
This is the second time I've ordered from AB. The 11 blinds I ordered for our home are a perfect fit. The website it easy to navigate and place orders. I am very pleased with the color and quality of the blind. I recommended AB to my daughter and son-in-law as they just moved into a brand new home.

Resposta da American Blinds
Use Caution ordering outdoor sun shades
I own a home in Belize and purchased all of my interior blinds from this company. They were on the expensive side, but all in all a great product. Then I decided to purchase the exterior blinds. They arrived and I loved them as much as the interior ones. However, after about 3 months, the stainless steel ball chains started rusting. I would do my best to clean them every time I used them to try to keep the rust off. After 6 months the chains broke on all three shades. I called customer service, they were very nice and ordered me new chains. However, I called again and asked what else I could do, as I did not want to have to replace the chains every 6 months. Considering the three shades cost me over $4,000 and are sold as outdoor shades, one would think they would have something better than a chain that would only last three months. They had no alternative. So I warn anyone that wants to purchase outdoor roller shades, be CAUTIOUS! The chains will rust and be unusable
After reading their reply, I will again CAUTION anyone wanting to purchase outdoor blinds until they have a better solution. It was not just one shade, it happened to all three of the shades we purchased. It is a definite flaw in the product. Having to get new chains every few months is not acceptable for the cost of the shades. They are very expensive and American Blinds needs a better solution in order to sell working shades.

Resposta da American Blinds
Quality Blinds at a great price
Quality Blinds at a great price. Fits perfectly and looks very nice in my bedroom. Very reasonable shipping time. Thanks again

Resposta da American Blinds
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







