American Candy Stores - UK International Stores Opiniões 

419
•
TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Very poor, they basically take your money and don’t send out the goods! Reported them to Action Fraud, Suffolk Police, Facebook, The Shop App and every other place that these charlatans advertise o... Ver mais

Classificada 1 em 5 estrelas

Placed an order in Sept on 48hr delivery, chased multiple times since with automated reply only saying 'please be patient', which feels dismissive and rude given it was meant to be delivered in 2 day... Ver mais

Classificada 1 em 5 estrelas

UPDATED: Received a full refund when I raised a dispute with my bank and trading standards are taking my case forward. Would give 0 stars if I could! Like everyone else, I made an order with them t... Ver mais

Classificada 1 em 5 estrelas

Still haven’t received my orders first one was ordered on Sunday 24th August. Have emailed multiple times with no answer. Tried telephone number on website but phone number no longer exists. I have 3... Ver mais

Informações sobre a empresa

  1. Loja de doces
  2. também em
  3. Confeitaria

Escrito pela empresa

Welcome to American Candy Stores, one of the largest online retailers of American sweets, drinks, chocolates, sodas and groceries. All our stock is held in UK and we ship across UK. Receive your order within 1-2 working days.


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

419 opiniões

5 estrelas
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2 estrelas
1 estrela

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1,3

Todas as opiniões

(419)

34 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I’m only writing this to try and stop…

I’m only writing this to try and stop others from getting scammed, like everyone else on here, I paid my money and received nothing, I normally read reviews before ordering from a company that I’ve not used before, but as it was not a lot of money I didn’t bother. I’ve managed to claim it back through my bank even though I paid with debit card.

18 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Fraudulent

Fraudulent. They don’t ship. Emailed 3 times over many months now and they did respond twice saying they’d ship and never did. Opened a fraud case as luckily my bank account allowed. Lots of dodgey company house activity too if you check it out. Do not ever think about buying from this website. They take orders then never do anything from there. Have no idea how this is still ongoing and being allowed?! Police are being involved

6 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

BUYER BEWARE! NON DELIVERY!

DO NOT ORDER FROM THIS COMPANY! I ordered a month ago and have still not received my order. I have tried to contact them twice and received only automated responses. You will not get your order and they will steal your money. I am now taking this up with my bank.

Update: My bank refunded my money and American Candy Stores didn't even try to dispute it, which is telling. Save yourself the headache and take your money elsewhere.

16 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Echoing other reviews.

Echoing other reviews.
**COMPLETE SCAM COMPANY **
Take your money and never ship your items.
Don’t respond to messages.
I had to contact my bank to get my money back. I hope they get shut down and everyone gets refunded.

Owner is clearly a complete money laundering POS

25 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Non delivery - no goods - out of pocket

I placed an order almost two months ago and still haven't received the goods. Email "replies" are auto-generated saying they've shipped out a huge backlog of goods. Landline number doesn't work.
Now the website says they'll be back soon.
**AVOID AT ALL COSTS**DON'T BOTHER!!***

22 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Totally fake

Totally fake Same automated system and others having same issue, payments took but no goods no website no nothing phone number doesn't work
Seems that scamming isn't just a thing

16 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Conmen

I placed an order at the beginning of September and still have not received my order. Are these people conmen just out to take your money

8 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Bought snacks 8th Sept, emailed for updates 10th and 29th Sept, automated responses each time, no goods received. Total scam. Have disputed this transaction with my credit card.

9 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Waiting over a month

Waiting over a month, sent 3 emails to all be replied with " thank you for your order.

We have shipped out a large number of back orders, please be patient.

We are trying our best to get all orders out"

Paid for 24hr delivery. Waste of ober £150 that paypal are chasing to get back!

16 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Took my money nothing received

Ordered on 18th August nothing received despite taking my money. No way to follow up as set response is sent every time I have followed up. Will never use again.

18 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Keep away. As much use as a chocolate teapot. They do not have any stock and will steal your money.

I so wish I had seen the reviews before I made my order. I completed an order and paid £23.79 3 weeks ago. I have sent this soft company over 5 emails asking for updates. All you get is the same stock reply every time, stating that they have just made a back log order and to be patient.

After 3 weeks k have had enough and just managed to get my bank to dispute the transaction and give me a full refund.

The is on-line shop is a complete farce, operated by a load of useless tractor boys. I would suggest that if you have made an order to ring your bank immediately and get a refund before they can get their dirty little webbed fingers on your money and not send you anything.

Chocolate teapot comes to mind.

12 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Stealing money!!!!!

Kicking myself for not coming here first. The company appeared at the top of google results and all looked above board. Clearly not. Have raised with my bank

13 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Unfortunate downfall

Years ago , i used to order from this company a lot as a business . I was very disappointed placing an order recently (more than 3 weeks ago) for it not to turn up and no updates on shipment . They send out an automated email . Their phone number is out of use . No way you can claim a refund from them . A lot of people have reported to action fraud . I raised a dispute with my bank I suggest you do the same .

10 de outubro de 2025
Opinião espontânea

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