American Candy Stores - UK International Stores Opiniões 

419
•
TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Very poor, they basically take your money and don’t send out the goods! Reported them to Action Fraud, Suffolk Police, Facebook, The Shop App and every other place that these charlatans advertise o... Ver mais

Classificada 1 em 5 estrelas

Placed an order in Sept on 48hr delivery, chased multiple times since with automated reply only saying 'please be patient', which feels dismissive and rude given it was meant to be delivered in 2 day... Ver mais

Classificada 1 em 5 estrelas

UPDATED: Received a full refund when I raised a dispute with my bank and trading standards are taking my case forward. Would give 0 stars if I could! Like everyone else, I made an order with them t... Ver mais

Classificada 1 em 5 estrelas

Still haven’t received my orders first one was ordered on Sunday 24th August. Have emailed multiple times with no answer. Tried telephone number on website but phone number no longer exists. I have 3... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Welcome to American Candy Stores, one of the largest online retailers of American sweets, drinks, chocolates, sodas and groceries. All our stock is held in UK and we ship across UK. Receive your order within 1-2 working days.


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

419 opiniões

5 estrelas
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3 estrelas
2 estrelas
1 estrela

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Todas as opiniões

(419)

34 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

SCAM! DO NOT USE

Sent me the wrong order, have tried to contact twice and they have ignored me.

They have basically taken my money, absolute scam. Have had to go through bank for a refund. Avoid at all costs!

10 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Finally found Campinos

Was after some Campinos for years but couldn't find them, didn't realise they had changed branding so decided to purchase them from this store and they were exactly as I remembered, very happy with the purchase, no issues with product or delivery, very happy with service and will order again.

27 de fevereiro de 2025
Classificada 1 em 5 estrelas

I always buy multiple items when I shop…

I always buy multiple items when I shop with you to help offset the cost of the shipping charges. My last order was sent out without first warning me that part of the order was out of stock. I should have been given an opportunity to add other items or cancel my order. I instead was cheated and as a result should be refunded that shipping cost. Very disapointed

26 de fevereiro de 2025
Classificada 1 em 5 estrelas

AVOID

None of the items in my box resembled the illustration. You expect a couple of items but this was unrecognisable and not of comparable quality. They were unhelpful when I asked for a return and haven't even responded to my second email.
This is not a quality item and I don't know how they get away with advertising one thing and supplying something very different. AVOID!

7 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Yum!

Great range, good prices and fast delivery.
All important when you get that candy craving!

26 de dezembro de 2024
Classificada 1 em 5 estrelas

Would give zero stars if I could!

Would give zero stars if I could. Bought the £15 American surprise box… omw!!! What a waste of money. Nothing decent in the box. An item broken - asked for a replacement and something decent to be sent but no response to my email. Send another email… still no reply. Would not recommend AT ALL!

19 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Short changed my order

Short changed my order and then ignored all correspondence. Luckily Paypal refunded as this dodgy company wouldn't respond to either my or paypal emails. Definitely one to avoid, especially with the option of other more reliable retailers out there.

18 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

RIP OFF

I am absolutely disgusted with my recent purchase from the American Candy Store. I bought the mystery Reese's box for £20, and it was an absolute rip-off. The box was filled more with packaging materials than actual products, and to my shock, I received only FIVE items for £20. No exaggeration, just five items! It's honestly laughable how bad this is.

For £20, I expected way more than this. The value is non-existent, and I feel completely cheated. Save your money, because you will be extremely disappointed if you decide to make a purchase. Do not waste your hard-earned money on this store!

11 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid - waste of money for me

Ordered some treats - sent wrong items. Emailed pictures of what I received, along with pictures from order & called to advise not correct. No reply just partial refund. Handed details to credit card to investigate under section 75 of the consumer credit act as this is now classed as fraud. Daughter has loads of stuff from their site on her Christmas list so showed her what they sent so she can amend that!!
Ordered a lot of stuff from American stores online but never had such rubbish service like this.

UPDATE FROM SELLER - they’ve refunded me for items I didn’t receive but not the shipping for the items I didn’t want!!! £3.99 price to pay to never purchase from them again.

26 de outubro de 2024
Classificada 5 em 5 estrelas

Nice selection of USA goodies and on sale!

Having lived in the USA for over 20 years I have developed a taste for some of their condiments, many of which just aren't available here in the UK. Thanks to American Candy Stores I was able to find just what I was after and at a discounted price! Arrived quickly and in excellent condition. I will be back, thank you!

25 de setembro de 2024
Classificada 1 em 5 estrelas

AVOID AT ALL COSTS!!!

Bought an item from them and just never received it, have emailed 8 times and no one will reply to me, scam of a company AVOID AT ALL COSTS

9 de setembro de 2024
Opinião espontânea

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