Amourlee Opiniões 149

Resposta da Amourlee

Actualizada há 9 minutos

Hi Sir,

Thank you for your feedback! We take concerns like this seriously.

We want to clarify that bots or AI-generated profiles are not allowed on our platform. All profiles go through verification, including document checks and video verification, to ensure you’re communicating with real people.

We understand that quick message responses can sometimes feel unusual, and we’re working to make interactions feel more natural and transparent.

Regarding pricing, we aim to be clear about which features are free. Please feel free to reach out to our support team so we can help you with any questions related to this matter. If you’re open to it, please send us an email at support@amourlee.com
.
Thank you again for sharing your thoughts.

Best regards,
The Amourlee Customer Support Team

Resposta da Amourlee

Há 16 minutos

Hi Ryan,

Thank you for taking the time to share your story with us - it truly means a great deal.

We’re very sorry for your loss, and we understand that loneliness can be especially difficult to navigate. It’s genuinely heartening to hear that your experience on Amourlee has brought you some comfort and a sense of connection.

We also appreciate you sharing your perspective on not looking for anything serious. Everyone comes to the platform for different reasons, and we want it to be a place where you can engage in a way that feels right for you - whether that’s light conversation, companionship, or simply a way to lift your spirits.

Please know that creating a welcoming, respectful, and supportive environment is something we care deeply about, and feedback like yours reassures us that we’re moving in the right direction.

We’re really glad you found us, and we’re grateful to have you as part of the community. Our team is always here if you need any support.

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

Há 18 minutos

Hi John,

Thank you so much for your kind words!

We’re really glad to hear that you’re enjoying the platform and having a positive experience meeting new people. It’s also great to know that our support team has been helpful - we work hard to be there when it matters.

If there’s ever anything more we can do for you, don’t hesitate to reach out.

We appreciate you being part of the community!

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

Há 20 minutos

Hi John,

Thank you for your thoughtful feedback and for being a longtime member of Amourlee.

We’re glad to hear that you’ve found the platform easy to use and that your experience over the years has been smooth and reliable. It’s great to know that our payment model has worked well for you and has offered the flexibility you were looking for.

We truly appreciate your support and are happy to have you as part of the Amourlee community!

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

10/04/2026

Hi,

Thank you for sharing your concerns. We’re sorry to hear that your experience led you to feel this way.

We want to clarify that all profiles belong to real individuals, and verified users complete specific checks to confirm their authenticity.

Payments on our platform are legitimate and fully transparent, with all costs clearly displayed in advance. Users remain in full control of their spending at all times.

While no online service can completely eliminate misuse, we actively monitor activity, investigate reports, and take appropriate action where needed. Our policies and terms are in place to protect both users and the platform.

If you have encountered a specific issue, we encourage you to contact us at support@amourlee.com so we can review and assist you directly.

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

10/04/2026

Hi Allan,

We’re sorry to hear about your experience. Our platform is designed to provide genuine connections, and we actively work to maintain a safe and transparent environment for all users.

We take the authenticity and safety of our community very seriously. Users with verified status have completed verification procedures, including document checks and video verification; therefore, we can guarantee that you are communicating with real people.

Kindly note that all costs are clearly displayed upfront to ensure full transparency, and users remain in full control of their spending on our platform. Please keep in mind that forming meaningful connections and meeting in person can depend on many factors, including individual preferences, communication, and location.

We encourage you to reach out to our support team at support@amourlee.com with more details about your experience so we can assist you directly. Your feedback helps us improve, and we’re committed to making the platform better for everyone.

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

1/04/2026

Hello Martin,

Thank you for your message and for taking the time to share your experience.

We’d like to address your concerns transparently. Profile photos on the platform are uploaded by users, and it’s natural for people to choose their best pictures. At the same time, we offer video messages to help provide an authentic impression.

We also want to clearly emphasize that there are no site operators engaging users in conversations. You are communicating with real, verified individuals. How conversations develop depends on both parties involved, and you are always free to continue or end any interaction at your discretion.

All costs are clearly displayed upfront to ensure full transparency, and users remain in full control of their activity and spending at all times.

We truly appreciate your feedback, as it helps us continue improving our service. If there’s anything further we can assist you with, please don’t hesitate to reach out to our support team.

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

19/03/2026

Hi Marc,

Thank you for taking the time to share your feedback.

We take our users' authenticity very seriously. All members undergo identity verification using government-issued documents, and we do not allow AI-generated profiles or media on our platform. While we understand your concerns, we want to assure you that the people on our platform are real individuals.

If you encounter profiles that seem suspicious, we’d appreciate the opportunity to review the situation with our team. Please share any details with our support team at support@amourlee.com so that we can take appropriate action.

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

17/03/2026

Hi Brittany,
Thank you for giving Amourlee a try and sharing your feedback! 😊
We understand your concern about profile authenticity - and we want to assure you that all our users go through a document verification process. Verified profiles are marked with a checkmark, so you can easily identify genuine members while browsing.
Our platform operates transparently with strict verification and moderation processes in place to protect all of our members.
If you have any specific concerns or experiences you'd like to discuss, please don't hesitate to reach out to our support team at support@amourlee.com - we take such matters seriously and would be happy to assist you further.
Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

26/02/2026

Hi Victoria,

Thank you for your thoughtful review!

We’re really glad to hear that you found Amourlee intuitive and professional, especially as a first-time user. It’s great to know that the verification process felt smooth and quick, as we work hard to make onboarding simple and secure for everyone.

And we hear you on the bonus offers. We’re always looking at ways to add more value and create exciting opportunities for our members, so your feedback is truly appreciated.

Thanks for being part of the Amourlee community!

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

26/02/2026

Hi Anders,

Thank you so much for your review, your words truly mean a lot to us!

We’re incredibly touched to hear that the platform helped ease your anxiety and made life feel a little lighter. Knowing that the connections you built reminded you of your worth and capacity for love is exactly why we do what we do.

You’re absolutely right, sometimes the best stories are the ones people discover for themselves. We’re so grateful you chose to start yours with us.

Wishing you continued growth, meaningful connections, and all the happiness you deserve. Thank you for being part of our community!

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

11/02/2026

Hi, Alexander!

We appreciate your feedback and hope that your experience will remain as positive as it is now. We read all your requests to the Support Team, so rest assured that all the improvements you mentioned will be considered by our Tech Department.

Thank you once again for being a part of our community!

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

11/02/2026

Hi Bruno,

We are glad that you have found your loved one and wish both of you all the best.
Thank you for rating our platform and letting other people know about your experience.

If you or Diana have any questions, feel free to reach out to us!

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

11/02/2026

Hi Ethan,

Thank you for your review!

We always strive to keep our features updated and ensure that every part of the website delivers a great experience. It’s a pleasure to hear your kind words about our Support Team as well, we are always here to help!

If you have any further questions, please feel free to reach out to us anytime.

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

11/02/2026

Hi Emmanuelle,

Thank you for your feedback.

We are glad to hear that Amourlee has become a kind of leisure place for you.

If you have any questions about the issues you faced on the website, you can always reach out to us via email.

Thank you for being a part of our community!

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

11/02/2026

Hi Alex,

Thank you for sharing your story!

We’re delighted to hear that you have found a loved one. We wish you both lots of happiness and a wonderful life together!

If you have any questions, please don’t hesitate to reach out to us.

Best regards,
Amourlee Customer Support Team!

Resposta da Amourlee

23/01/2026

Hi Mike,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.

Users with verified status have completed verification procedures, including document checks and video verification. Verified profiles indicate the blue checkmark on their profile. While these measures significantly reduce the risk of inauthentic accounts, no online service can guarantee the intentions of every individual user in their communication.

Refunds and billing matters are handled strictly in accordance with our published refund policy. Users who believe a billing decision was made in error are welcome to contact our support team so the case can be reviewed.

At this time, we are unable to locate a completed support request associated with the email address used to submit this feedback.
Without a formal inquiry and relevant details submitted to our support team, we are unable to investigate or take further action. We therefore encourage you to contact support directly so that your concerns can be reviewed through the proper channels.

We respect the right of users to share their opinions and remain open to reviewing concerns. If you wish to proceed, please contact us at support@amourlee.com and include all relevant details or reference numbers.

Kind regards,
Amourlee Customer Support Team

Resposta da Amourlee

5/01/2026

Hi Luther,

Thank you for taking the time to share your honest feedback. We completely understand how receiving a high number of messages so quickly can feel unexpected.

On our platform, new members may receive messages from users who actively browse accounts. When a new account is activated, it may appear near the top of the search results and this can sometimes result in early messages, even if a profile isn’t fully completed yet.

Please know that we take the authenticity and safety of our community very seriously. We ask ladies to verify their profiles with government-issued documents. We can guarantee that the women you communicate with are real people.


We truly appreciate you bringing this to our attention. Feedback like yours helps us better understand user concerns and improve the overall experience. If you could contact our support team at support@amourlee.com, we’ll be happy to look into this further and assist you directly.

Best regards,
Amourlee Customer Support Team

Resposta da Amourlee

5/01/2026

Hi Kai,

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations.

We take such concerns seriously. All profiles go through a strict verification process, and we continuously work to prevent fake or misleading activity.

If you received messages that seemed unrealistic or inappropriate, please report them to our Support Team so we can investigate and take action.

Best regards,
Amourlee Customer Support Team