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2,9

Aceitável

TrustScore: 3 em 5

4 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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2,9

Todas as opiniões

(4)

4 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Totally disappointing!

Totally disappointing!
Not interested in you the client, just trying to up sell you the most expensive hearing aids, which incidentally were half the price in Specsavers.
My hearing test results showned a greater loss of hearing than x 2 other companies i approached.
They also only gave a 30 day return policy, whereas Specksavers offered 90 days.
Both Amplifon stores in Grafton were rubbish!
When asked about the new product trial, they had been promoting, they laughed and told me it wasn't real, it was just to get you into the store!
Don't go there, go to Specsavers where they actually care about their customers.

10 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely terrible

Absolutely terrible, scammy, rude.
Made me fill out a form online for my child.
After I made the form, then and only then was I told they couldn't see children.
That's fine, but what is NOT fine is that they then literally spam called me at all hours multiple times a week for month on end about the same online form!!! I had already answered a call that says they can't!
I blocked the number but they just call from a new number again, and again.

I answer the calls and I ask please could you take me off the call list.
Man named "Andrew" was very rude going on and on about how it isn't his fault that my child's name (who he was asking to speak to) was on the application. Yeah. Her name which was right next to her age. Very rude about being taken off the call list, which I have already requested prior and literally never happens.

AVOID THIS COMPANY

AVOID ONLINE FORMS

9 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great staff , please go see them there so helpful

Great staff , the lady who does the test , amazing calm . So good with my husband , as his a bit hard to deal with a change , but she made him feel at ease . Her Name Tony just lovely . The staff at desk were friendly. Well done your made change to both our life's , as my hubby can hear much better . Our whole family happy . THIS THE ONE AT AIRPORTWEST

31 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid or you’ll pay through the nose!

Went to the Amplifon in Eastland with my mum because her hearing aid seemed faulty.

We had a pleasant initial experience with the sales woman Suzanne.

However, after completing my test which I did for “fun” while waiting for mum to do hers. I was told I had significant hearing loss despite having no issues with hearing except the occasional difficulty in very crowded rooms/restaurants with bad acoustics. Throughout the test I could hear people walking in the centre through the test headphones and Suzanne talking my mum throughout her hearing test but apparently not the test sounds.

After, we were both told we had significant hearing loss - I was sceptical but accepted a follow up appointment as did my mum.

Despite being there initially for about a hhour mum still didn’t have her hearing aid looked at.Apparently they needed to know if it was in warranty and the audiologist needed to run some more tests.

After sitting another longer “more thorough” test today the audiologist said mum’s hearing was 95% but that she’d need to transfer all her care to them and the membership would cost $1500! Yes, $1500…

So not only did they waste both our time and then not look at her hearing aid because she wasn’t a “member” - they basically said she didn’t need it which is either incompetence or their methods are flawed.

After my mum said she’d have to think about that kind of outlay the audiologist excused herself and spoke with Suzanne who informed mum unless she was a member she wouldn’t get the results of her 1hr+ long hearing test.
Avoid this company at all costs!

They are clearly not interested in your care unless it’s via a significant chunk of your wallet.

Disgusting!

14 de janeiro de 2026
Opinião espontânea

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