Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered a phone case and a cord burrito. When the package arrived, the cord burrito was not included in the shipment. I reached out to customer service immediately and let them know the cor... Ver mais

Classificada 1 em 5 estrelas

I placed an order for my wife's birthday and it ended up getting lost in transit. They said I could pay $8.99 to reorder what was lost, or get a refund. I've sent several follow-up emails with no resp... Ver mais

Classificada 1 em 5 estrelas

I bought a purse and the zipper pull was not secured. It fell off and was lost. Luckily, or so I thought, I had paid for the “no hassle returns”. Returned it and got a email saying I was getting th... Ver mais

Classificada 2 em 5 estrelas

The initial delivery was fine, the garment was OK quality, but very small. I wanted to exchange the size, sent emails, no response, so went to the CBD to their store, wouldn't help me. No telephone n... Ver mais

1,6

Muito mau

TrustScore: 1.5 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,6

Todas as opiniões

(48)

15 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

POOR Customer Service

POOR Customer Service!
I have purchased many items from them and the ONE time I have an issue they refuse to help me. They send me a link telling me I can buy the piece that was missing from my package. All because I didn’t notify them 48 hours after I received the package. I’ve given them lots of business but no more. And when asked about them I tell people don’t waste your money.

14 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t buy here

Don’t buy here, return labels via their return label generator that they themself link to made me pay 70 usd via a company called “redo” and never paid me back, ignoring my emails. Andar claims they don’t offer international labels but I was able to generate one and it charged my creditcard immediately

20 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best Iphone Accesories Ever!

Best experience I’ve had with any accesories company.

The product is prestine, finewoven inside and on the outside high quality leather. Right out of the box (The aspen in brown) smelled like leather, and continues to smell like good leather for the next couple of days.
It is classy, simple and a pleasure to hold in your hand daily.

100% would recomend to anyone looking for a case. Take it from someone that studied everything in the market - you just cant and wont find better

Great support team, always near and always helpfull.

10 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor Design, no integrity

I owned the Capsule for AirPods first gen for many years without an issue. I purchased the Pro 2, which does not have an option with a clip, and my cap keeps falling off since they are two separate pieces. The leather is beautiful, but the design is terrible. It seems like an afterthought since they used double-sided sticky tape on the inside of the cap to hold the lid of the case. Unfortunately, it does not hold well. I had cleaned the case prior to applying the tape adhesive, but it didn't help. They sent me a replacement, but I encountered the same issue. I love Andar products, but this is making me second guess their quality. I am hesitant to order from them again. To make matters worse, they deleted my previous review from their website. I am so disappointed!

10 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

This is a disgraceful company

This is a disgraceful company. They are not signatories to the Better Business Bureau for a reason and should be avoided. They sent two faulty ipad covers and then refused to provide a non faulty one or a full refund. They do not take ownership for their mistakes and their customer service people need to get another job where they are strictly backroom.

21 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I've purchased 4 leather cases and…

I've purchased 4 leather cases and spent almost $500 on products (iPhone, 2 iPads, and a MacBook Pro). On my most recent purchase (case for my iPad), the case would not snap on in one corner. When I contacted customer support, they told me that it could take a few days to get it to snap, and said they would send me a video on how to rub the leather to get it to bend... they never did. Finally, after a week and a half of back and forth, they said the would send a replacement. However, I had to first mail the defective one back, and then they would send the replacement. This means that my iPad will go for over a week with no case. I even offered to buy the replacement so it could be sent first, and they could credit me back when they received the defective one.

I've never had to return a defective product prior to getting a replacement sent out... especially since the whole point of the case is to protect my equipment. I've been a repeat customer, but after this experience, I will not be purchasing cases from Andar again.

12 de março de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Aspen leather case cracked after 2 weeks of usuage

After extensive research and watching numerous reviews, I decided to purchase the Aspen leather case for my iPhone 14 Pro Max. Upon receiving the case, my initial impressions were underwhelming. Despite being genuine leather, the material felt inferior and lacked the premium quality I anticipated. Disappointingly, after just two weeks of standard usage, the top corner of the case began to exhibit cracking, leading to doubts about its durability and overall value for money. Consequently, I decided to replace it with a leather case from a more reputable brand, along with an AirPod case from the same company.

Regrettably, the new AirPod case also failed to meet expectations. The lid consistently detached from the main body, resulting in frequent drops and a general sense of unreliability. These experiences have highlighted significant concerns regarding Andar's quality control processes. Moving forward, I will be exploring alternative brands for my tech accessory needs, as my trust in Andar's products has been severely compromised.

28 de novembro de 2023
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais