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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent experience with Andean Naturals, product quality is superb and shipping to the East Coast of the USA took about 3 weeks. Had an issue with the bags that were shipped ruptured inside the box,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Order Successfully Delivered! Took a bit of time this go around (not entirely sure why), but delivered without a hitch!. Thank you so very much for the excellent medicine. It is very appreciated.

A empresa respondeu

Classificada 5 em 5 estrelas

I was very satisfied with quality of the product and servis. If you are from Europe as I am, you just need to accept the distance, so it can take longer time to get the parcel.

A empresa respondeu

Classificada 5 em 5 estrelas

No problem at all, recently moved from Midtown NYC area, south a little more time is expected

Informações sobre a empresa

  1. Loja de comida natural

Escrito pela empresa

We provide the greenest and freshest products from the Peruvian Andean Mountains. Brought to you with love and care. 😃


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

39 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Customer Service!

Excellent customer service, five star communication and the best range of natural treats and remedies. I highly recommend a shopping experience with Andean Natural, you will not be disappointed. Andean Natural, your one stop shop for special herbal items and excellent customer service. Shipping globally for your convenience.

Best,
Danielle

29 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My package arrived today

My package arrived today. It arrived much more quickly than I expected. The products appears to be fresh and as expected. Thank you.

4 de abril de 2024
Opinião espontânea
logótipo da Andean Natural

Resposta da Andean Natural

Hello Sandra Thank you for your kind words. Yes we always try to send as fres as possible! Looking forward to your new order with us 😇🍃

Classificada 5 em 5 estrelas

Full satisfaction

I was very satisfied with quality of the product and servis. If you are from Europe as I am, you just need to accept the distance, so it can take longer time to get the parcel.

15 de novembro de 2023
Opinião espontânea
logótipo da Andean Natural

Resposta da Andean Natural

Thank you Noma. Yes shipping time to Europe takes 3-4 weeks aprox

Classificada 5 em 5 estrelas

Im very happy with my purchase

I was very happy to receive all the products for my high altitude travels. Everything is very fresh, you can taste and smell this freshness. Will be purchasing again. Also, it arrived much sooner with in 10 days.

28 de maio de 2023
Opinião espontânea
logótipo da Andean Natural

Resposta da Andean Natural

Hello Aleksandrova! Very happy that your order arrived safely in your hands and in a very fast timing. We look forward to hearing a new order from you soon! 🍃🌵😃

Classificada 1 em 5 estrelas

I haven't received my order and it has…

I haven't received my order and it has been 6 weeks and I have emailed the company.

3 de janeiro de 2023
logótipo da Andean Natural

Resposta da Andean Natural

Hello Perry, if you have not received your order please contact us at info@andeannatural.com to inquire about your order. If it got taken by customs or got lost in the mail we can offer to reship it for only the shipping fee of your order.

Classificada 5 em 5 estrelas

recommended

My first order got lost in customs but they send me another and it arrived well. Very cooperative, good communication, good people.

18 de dezembro de 2022
Opinião espontânea
logótipo da Andean Natural

Resposta da Andean Natural

Thank you so much for this review 😃😃 Sometimes it might get lost or taken by customs, which is why we offer to reship it for free or for only the shipping fee, as agreed in our terms. 🍃

Classificada 1 em 5 estrelas

Order never came and company didn’t respond

I ordered tea more than a month ago (order#413) and the tracking info stopped being updated more than 4 weeks ago while it was in transit. The order never arrived and I emailed customer service twice without response

18 de outubro de 2022
Opinião espontânea
logótipo da Andean Natural

Resposta da Andean Natural

Hello we apologize for the late response. This order seems to be lost after it cleared customs. Please contact the USPS to inquire about this package. If you wish, we can reship your order for only the shipping fee, as agreed in our terms and conditions.

Classificada 5 em 5 estrelas

Excellent

It came in excellent condition , the smell of Aguaje is amazing ! I can’t wait to try it !!!

3 de outubro de 2022
logótipo da Andean Natural

Resposta da Andean Natural

Hi Monica our Aguaje powder is always fresh in Stock ! 🤗🍓 Let us know how it goes, Thank you so much!!

Classificada 1 em 5 estrelas

Wrong product delivered

29 de setembro de 2022
logótipo da Andean Natural

Resposta da Andean Natural

Dear Nokwazi what do you mean by wrong product? Please explain. Sometimes we send it in a different packaging to avoid customs, please understand. We mention this in the confirmation email of your orde

Classificada 2 em 5 estrelas

Nunca me llego confirmación de mi…

Nunca me llego confirmación de mi compra y tardó demaciado el llegar

30 de julho de 2022
logótipo da Andean Natural

Resposta da Andean Natural

Estimada Lizbeth, lamentamos que piense de esta manera. El pedido llego en 31 días, lo cual esta dentro del limite de tiempo. Por favor considere que la rapidez no depende de nosotros sino de aduanas y los correos postales. Los correos electrónicos a hotmail llegan a su bandeja de spam, esto lo mencionamos en nuestros terminos y condiciones "*Please check your Spam folder if you don’t use Gmail.com. ".

Classificada 5 em 5 estrelas

Great wellness products

Shipping was fast and everything was received well. Thank you.

28 de julho de 2022
logótipo da Andean Natural

Resposta da Andean Natural

Thank you very much, Lauren. Hope to send you again soon! 🥰🌄🍃

Classificada 1 em 5 estrelas

Never got my product.

Never got my product.

Apparently A.N. ran afoul of US Customs

12 de julho de 2022
logótipo da Andean Natural

Resposta da Andean Natural

Hello Nathan, this package seems to have passed customs but stopped in MINNEAPOLIS, please contact the USPS and inquire with your tracking number. In case it got lost in the USPS, we can offer to reship it for only the shipping fee. Please write us at info@andeannatural.com to solve any order issues. Thank you

Classificada 5 em 5 estrelas

Very good service he he just hoping for…

Very good service he he just hoping for a good senior discount

13 de junho de 2022
logótipo da Andean Natural

Resposta da Andean Natural

Hi Henry let us know if you wish to order again, we'll definately give you a good coupon discount for ordering twice from the Philippines 🌏🇵🇭

Classificada 5 em 5 estrelas

Great service

Great service. Great comunications.
Great products.
Would recommend. Thanks very much

8 de junho de 2022
logótipo da Andean Natural

Resposta da Andean Natural

Great to hear that!! 😃 come back 🔜

A Experiência Trustpilot

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