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Angela Reed Opiniões 

1526
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Easy to order, fairly prompt to come into stock and be delivered. Cardboard packaging quite damaged on arrival but product intact save for heavy creasing as folded rather than rolled - not ideal for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service. Order acknowledged promptly and was kept informed at every step. Order was delivered more quickly than I expected and was very well packed. Would use this company again.

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely Love this rug! So many compliments from friends and family. Its bright and cheerful to look at. Children adore looking for all the different Creatures. Quality rug too and worth the wait.... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Decoração e Design de Interiores
  4. Loja de mobília ao ar livre
  5. Loja de mobília para quartos
  6. Loja de sofás
  7. Loja de tapetes

Escrito pela empresa

Angela Reed is an independent furniture, homeware and interiors retailer based in Saffron Walden, Essex, UK, serving customers throughout the UK online and from our Saffron Walden furniture store. Established in 1880, Angela Reed is a family-owned interiors business with more than 145 years of experience helping customers furnish and decorate their homes. We sell sofas, armchairs, dining tables and chairs, bedroom furniture, occasional furniture, lighting, mirrors, rugs, cushions, home accessories and gifts, with collections available both online and in our Saffron Walden showrooms. Angela Reed combines established furniture brands with distinctive furniture and home accessories chosen for homes with personality. Whether you're looking for a new sofa, furnishing a dining room or bedroom, searching for statement lighting or mirrors, or simply adding the finishing touches to a room, our experienced team can help. Customers can shop online at angelareed.co.uk, with delivery available across the UK, or visit our furniture and interiors store in Saffron Walden, Essex to explore our collections in person. As a long-established independent family business, customer service remains at the heart of Angela Reed, from helping customers choose the right furniture through to delivery and aftercare. Follow us on: Instagram https://www.instagram.com/angelareedshop/ Facebook: https://www.facebook.com/angelareedshop/


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1526)

276 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

It hasn’t arrived yet !!!

3 de julho de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to leave your review and for bringing this to our attention.
We have looked into your order and can see that there has unfortunately been a delay with the delivery. According to the latest tracking information, your parcel is now due to arrive today between 4:13 pm and 5:13 pm.
We are very sorry for the delay and appreciate you alerting us to the issue. We hope your parcel arrives safely today, and if there is anything further we can help with, please do not hesitate to get in touch.

Classificada 5 em 5 estrelas

Wonderful looking plant

Wonderful looking plant and prompt, well packaged delivery

17 de junho de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.

Classificada 5 em 5 estrelas

Excellent service

A lovely shop, excellent customer service. Ordered Cannes Dining Room Table, Bench & Chairs, very pleased with our purchase.
Will definitely recommend Angela Reed to Family & Friends

30 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.

Classificada 5 em 5 estrelas

A very good item

A very good item but it took a long time to arrive and I had to chase this several times.

21 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to leave a review and for shopping with us. As a family-run business, we always strive to provide a positive experience, so we are delighted to hear that you are pleased with your item.
We are sorry that your order took longer to arrive than expected and apologise for any inconvenience caused.
Thank you again for your feedback, and we hope to welcome you back soon.

Classificada 5 em 5 estrelas

Excellent customer service purchasing…

Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into my car.
The shade is larger than it appears online, so make sure you take note of the diameter measurement. I've since bought a smaller shade, so it looks more proportionate. The base is stunning and would make a statement piece in any room.

10 de junho de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family-run business, we work hard to ensure that every customer has a positive experience, so we are delighted to hear that our team was able to help and that you are pleased with your lamp.
We appreciate your feedback regarding the lampshade size and are glad that you were able to find an alternative shade that better suited your space. Your comments will certainly be helpful to other customers when considering the dimensions.
Thank you again for your kind words, and we hope to welcome you back soon.

Classificada 4 em 5 estrelas

Well packaged delivery good service

Well packaged delivery good service

6 de junho de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.

Classificada 4 em 5 estrelas

Would give 5 stars but had to chase up…

Would give 5 stars but had to chase up delviery. Very nice rug at very good price

3 de junho de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family-run business, we work hard to ensure that every customer has a positive experience, so we are delighted to hear that you are pleased with your rug and felt it offered good value for money.
We are sorry that you had to chase your delivery and apologise for any frustration this caused. We appreciate your feedback and will take this on board as we continue to improve our service.

Classificada 5 em 5 estrelas

Helpful in shop when making purchase

Helpful in shop when making purchase, prompt delivery and placement in garden. Friendly service.

2 de junho de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.

Classificada 5 em 5 estrelas

The chair is ideal for me

The chair is ideal for me - it fits me! If was delivered, in the colour I wanted, within a couple of weeks, and when it arrived the driver carried it, and the footstool into my flat, at the furthest end of the building from the entrance without complaint. All in all what I wanted, when I wanted, how I wanted. I couldn't ask for more!

1 de junho de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.

Classificada 5 em 5 estrelas

Very helpful staff


Very helpful staff, and lots of interesting lovely things

29 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.

Classificada 5 em 5 estrelas

Aluminium leaf quotes

Although the product was not in, awaiting dispatch, I was kept informed of when it would be available.
The aluminium ‘leaf quotes’ are a great addition to our garden seats.

8 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.

Classificada 5 em 5 estrelas

Just what I wanted

Just what I wanted, worth the 4 week timescale, well packaged and great customer service.

Thank you x

1 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.

Classificada 5 em 5 estrelas

I ordered weeks ago still waiting

Just received yesterday it was a long wait and longer than expected… however it’s a beautiful piece.
So thank you for that and the communication has been amazing!
Thanks

27 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for your review.

We are sorry to hear that you were disappointed with your experience and understand how frustrating it is when an order takes longer than expected to arrive.

Your order was placed on 24 April for a pre-order item. At the time of purchase, the product page advised an approximate lead time of 3–4 weeks, and a confirmation email was sent explaining that the item was on pre-order. We also emailed you during the order process to confirm the expected timescale, and you kindly confirmed that you were happy for us to proceed.

The item arrived with us within the expected pre-order lead time and was dispatched as soon as it was received. Unfortunately, after dispatch, DPD incorrectly routed the parcel to Heathrow rather than Edinburgh, which resulted in an additional delay beyond our control.

Whilst we appreciate that the overall wait was disappointing, we hope this helps explain the circumstances surrounding your order. We are grateful for your patience and apologise for the inconvenience caused.

Classificada 5 em 5 estrelas

Lovely product just as described

Lovely product just as described. Speedy delivery and very well packaged.

26 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.

Classificada 4 em 5 estrelas

Outstanding Quality

Angela Reed were able to supply the the bed I wanted at a very competitive price. The lead in time stated was extremely accurate and communication was responsive and effective. I did have some concerns about delivery being ‘to the room of choice’ after being told it was doorstep only however this was resolved and the delivery staff fully installed the bed. They were extremely efficient in this and the quality of the bed is outstanding!

23 de abril de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you so much for taking the time to leave us a review. We are delighted that you are happy, not only with the bed itself, but also with our service.

We hope to welcome you back shopping again with us soon.

Classificada 5 em 5 estrelas

Great products

Excellent service

26 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.

Classificada 5 em 5 estrelas

Beautiful

Beautiful, very happy with my sun umbrella !! It’s unique and very spurious, would definitely buy from them again

26 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.

Classificada 5 em 5 estrelas

A shop with lovely things

A shop with lovely things, great customer service and flexible delivery.

5 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.

Classificada 5 em 5 estrelas

Good shopping experience with AR

Everything on behalf of AR was very good, great communication throughout, fast posting, item came well packaged, and as described.
I would have no hesitation to shop with AR again.
N. Robinson

19 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you so much for leaving us such a lovely review. We are delighted that you are so pleased with the service and your product.

We look forward to welcoming you back to shop with us again.

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery. Well packaged and at sale price.

20 de maio de 2026
logótipo da Angela Reed

Resposta da Angela Reed

Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.

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