Anja Health | Personalized Cord Blood Banking Opiniões 

64
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I wanted to wait to give a thorough review of my experience with Anja Health but they are amazing. I went into labor early with my daughter and my kit had not arrived. All it took was a quick text mes... Ver mais

Classificada 4 em 5 estrelas

Affordable and easy. My baby came in earlier and they sent a package right away. Only thing is I wasn’t really informed after they took the blood for 30 days even when I sent messages. I did call and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Anja Health is outstanding when it comes to communication. Since signing up I have received texts and emails every step of the way. The Anja Health team are fast, efficient and friendly. I feel my Cor... Ver mais

Classificada 5 em 5 estrelas

I had a some issues regarding the pick up of my placenta box, but was helped the following day. Besides that issue I have been well informed and updated with how my stem cells are being safely stored,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Banco de sangue
  2. Loja para bebé

Escrito pela empresa

Anja Health is your trusted source for affordable, personalized umbilical cord blood, tissue, and placenta banking in the United States. Anja safely stores your baby's umbilical cord blood, tissue, and placenta stem cells, so you and your child can use them in the future to treat disorders, cancers, and deficiencies.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(64)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Anja was very communicative and did…

Anja was very communicative and did everything as they said they would! If I had any questions , they always got back to me. The hospital experience was also super easy as someone was there to pick up our kit within the time frame.

10 de outubro de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Megan, thanks for taking time out to share your experience with us and our pick-up team! Please stay in touch and let us know if there is anything needed for you and Saylor!💙

Classificada 5 em 5 estrelas

One Happy Mama

They quickly expedited my box overnight because I needed it quicker than expected! The service was great, the texting feature was quick and helpful.

3 de outubro de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Absolutely fantastic! We're happy to hear that our team was able to quickly expedite your kit and provide you with helpful and efficient service. Thanks for trusting us with the important decision of banking your baby's stem cells, Emily!💙

Classificada 4 em 5 estrelas

Great

Great! I appreciate how someone came and pick up the core blood.. I had a difficult time in the hospital so I didn’t have worry about that extra step.

24 de outubro de 2022
Classificada 5 em 5 estrelas

Thank you Anja

I had been considering Anja since I found out about my pregnancy in July. I had no idea this was even an option until I stumbled on a video on tiktok from the creator Kathrynanja (btw this tiktok account provides so much good information and advice) After doing a lot of research and comparing different companies I decided to go with Anja based on their great customer care and incredible prices. I would like to give a special thanks to the wonderful people who have helped me by providing information and answering all my questions, Kathryn, Maria M and Taylor Johnson all of whom are great representatives of the company. Thank you Anja for giving me the peace of mind for the future of my child at an affordable price.

27 de outubro de 2022
Opinião espontânea
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Thanks for sharing your Anja journey with us! We're happy to hear that you found our pricing affordable and that our team was able to provide you with all the information and support you needed to make the best decision for you and your baby.

We'll make sure to pass along your kind words to Kathryn, Maria, and Taylor - they'll be delighted to know they made such a positive impact on your experience with us!💙

Classificada 5 em 5 estrelas

Website

The website is could use some work but Everything else was good and Everyone is super helpful and gets back to you fast.

19 de outubro de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Hi Nick! Thank you so much for the feedback. We just reached out about what we can potentially improve on our site as we're always eager to make it easier for parents. Thanks again - your input is super valuable.

Classificada 3 em 5 estrelas

The instructions were unclear for the…

The instructions were unclear for the doc. Each page had a different set of instructions.

23 de setembro de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Hi, Thank you so much for the feedback! While our intention is always to make sure each customer has a great experience, we understand the importance of clear instructions, and are so sorry that we fell short this time.

Because of your feedback we have been working with an updated instructions guide that is set to launch next week, October 14th!

Take good care!

Classificada 5 em 5 estrelas

Excellent service and easy to find…

Excellent service and easy to find information on their website. I was happy to always receive quick responses to any of my questions and the process of sending my baby’s cord blood was super easy. I will definitely be a returning customer.

28 de agosto de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

So glad to hear that our website was easy to navigate and that our team was able to provide you with excellent service throughout the process.

We're honored to have been a part of your journey and look forward to continuing to support you and your family in the future💙

Classificada 5 em 5 estrelas

Easy and Would Do it Again

Super easy to follow the directions and fast and simple to have it collected. They have amazing customer service, they answer emails quickly and would also text to check in and was quick to respond. I would 10/10 recommend Anja Health to others.

11 de setembro de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Thank you for recommending Anja and sharing your positive experience with us - we're honored to have been a part of your journey and look forward to supporting you and your family in the future!💙

Classificada 5 em 5 estrelas

Tiktok made me buy it and I don’t regret it (;

Like most people nowadays I found this company through tiktok and follow the founder Kathryn and her videos are very informative. So I spoke to my husband about it and we agreed this is was what we wanted for our first born. They were very communicative through text. It took maybe a day and a half for someone to respond but they do, so rest assured they will get back to you. When we got our box, the instructions were pretty simple and hospital staff had no problems following the instructions. The team at Anja was very diligent about sending updates via text and email. I opted in for the umbilical blood and cord tissue and look forward to using the portal.

15 de agosto de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

It's great to hear Kathryn's videos on TikTok were informative and led you to consider cord blood banking with Anja. We're thrilled to know that you found our communication through text to be helpful and reassuring. We're always working to improve our response times and appreciate your patience in waiting for our reply - happy to say we are available 24/7 now!💙

Classificada 5 em 5 estrelas

Highly Recommend!!

I recieved the kit quickly after ordering. I've never used a kit like this before, but it had easy enough instructions for me and my medical team to follow. I was nervous about the pick up service coming on time but they were great as well. I definitely recommend- I love the peace of mind and it's not terribly expensive. The communication from the company has been great so far as well.

14 de agosto de 2022
Opinião espontânea
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

We're happy to hear that you found the instructions easy to follow and the pick-up service reliable.

At Anja, we believe that peace of mind shouldn't come with a hefty price tag, and we're honored to have been a part of your journey at an affordable cost. 💙

Classificada 5 em 5 estrelas

Best service

Had so many questions and Anja answered every single one! Love it

18 de julho de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking


We strive to keep our parents updated and informed every step of the way, and we're thrilled to hear that our communication has been up to your expectations.

Thanks for trusting us with your baby's stem cells, and we look forward to continuing to support your family's health for years to come! 💙

Classificada 5 em 5 estrelas

Heard the founder’s story and just knew…

Heard the founder’s story and just knew that we were making the right decision for our baby. So great to see a healthcare company which such good service. Responded to all of my questions super fast, even when it was during birth.

18 de julho de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Thanks for sharing your experience with us! We're honored that you chose Anja for your banking needs. We're proud to be a company that values our parents' peace of mind and will continue to work hard to provide the best possible service.💙

Classificada 2 em 5 estrelas

Did not reply to explain stem cell…

Did not reply to explain stem cell certificate and what the numbers meant.

18 de julho de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Hello! So sorry about that. We normally try to get back to parents ASAP (our average response time is 20 minutes or less!) In the meantime, our stem cell certificate guide is linked here: https://anjahealth.notion.site/What-Your-Stem-Cell-Certificate-Means-dca7a1ad5cf34175827a353354fae318 This contains what the numbers mean :)

Classificada 5 em 5 estrelas

The process was smooth and easy

The process was smooth and easy. They even went above and beyond when there was an issue with the collection of my blood. Would definitely recommend

9 de julho de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Thank you for taking the time to share your positive experience with us! We appreciate your recommendation and look forward to continuing to provide quality care and support for you and your family!💙

Classificada 5 em 5 estrelas

always super attentive to needs and…

the anja team is always super attentive to needs and gives constant updates. love the look of the kit too! as a biohacker, i will be doing this for all of my kids. the science behind it is awesome.

5 de julho de 2022
Classificada 5 em 5 estrelas

So far so good!

Super easy! And the best value we’ve found so far! My doctor collected everything that needed to be collected. There was a little confusion on pick up from the actual persons who picked it up but it was resolved very easily!

5 de julho de 2022
Classificada 5 em 5 estrelas

Anja Health is Fast, Affordable, Efficient and Friendly

Anja Health is outstanding when it comes to communication. Since signing up I have received texts and emails every step of the way. The Anja Health team are fast, efficient and friendly. I feel my Cord blood and Cord Tissue are safely stored. I love that they sent me a stem cell certificate with all the information. Also, Anja Health is currently developing a platform where I will be able to access my information at any time and will be updated about when that will take place 🙂.

5 de julho de 2022
Classificada 4 em 5 estrelas

Affordable and easy, but need more comm.

Affordable and easy. My baby came in earlier and they sent a package right away. Only thing is I wasn’t really informed after they took the blood for 30 days even when I sent messages. I did call and was able to reach someone. I feel like somewhere there should be a message informing it reached location after pick up and what the next step is.

4 de julho de 2022
logótipo da Anja Health | Personalized Cord Blood Banking

Resposta da Anja Health | Personalized Cord Blood Banking

Hi Maddie! Thanks so much :) Apologies that you had trouble getting in touch with us - we usually try to have a response time of 12 hours or less. We typically notify parents when it arrives at the lab via text and then we hold off on other communication so you can focus on your new addition! We are currently working towards building out our parent platform so you can more clearly see your notifications though, so thank you so much for the feedback! We appreciate it and will build it into our future parent interactions.

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