Anna Blatman Art UK Opiniões 

720
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fabulous prints - I now have 6, they are addictive! Arrived very quickly, well wrapped, great colours, and a lovely frame to compliment the canvas. Would definitely recommend

Classificada 5 em 5 estrelas

Since writing this review I have been contacted by Anna Blatman customer service. They have looked into my complaint and replaced the cushions. I am now very happy with them and have changed my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My 2 beautiful cushions arrived this week. I found you from watching a series of The Block Australia ! ... Browsing started immediately !! Your website is delightful with clear descriptions and good... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Twice canvas had to be delivered both instances damaged. Wrapping not sufficient to protect goods nor trusted delivery carrier both damages happened when with fedex. Customer service could not hav... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Galeria de arte

Informação fornecida por diversas fontes externas

Melbourne born professional Artist since 1993. Her unique style and love of colour and flowers are hung on walls around the world. Offering art prints, canvas prints, homeware and accessories featuring her world renowned vibrant artwork.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

720 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(720)

49 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The cushions ordered were exactly as…

The cushions ordered were exactly as described on the web. Good quality and look fantastic. Delivery good and on time.

20 de abril de 2024
logótipo da Anna Blatman Art UK

Resposta da Anna Blatman Art UK

Hi Barbara, thank you for taking the time to leave us a review, I am very pleased that you are satisfied with your order :)

Classificada 5 em 5 estrelas

Delivered quickly

Delivered quickly, packaged very safely and
Delivered with a smile.

9 de abril de 2024
logótipo da Anna Blatman Art UK

Resposta da Anna Blatman Art UK

Hi Carol, thank you for your lovely words, I am glad you are happy with your order! :)

Classificada 5 em 5 estrelas

Lovely design.

Lovely design worked well on the three products. Very pleased with purchase which was delivered well packed.

8 de abril de 2024
logótipo da Anna Blatman Art UK

Resposta da Anna Blatman Art UK

Hi Susan, thank you for taking the time to leave us a review, I am glad you were satisfied with your order :)

Classificada 3 em 5 estrelas

Lovely design

Lovely design. Colours brighter than in picture which didn’t quite work my colour scheme . Nice to have an original design that you don’t see in other homes

7 de abril de 2024
Classificada 1 em 5 estrelas

Dreadfully bad communication

I am trying to return one of the canvases I purchased. However the communication with Anna Blatman is dreadful. I was given a return address which doesn’t exist!!!! And I’ve sent emails asking for a proper address and still no communication!!

14 de abril de 2024
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Resposta da Anna Blatman Art UK

Hi Irene, we apologize for the inconvenience you've experienced while attempting to return your canvas. We understand the frustration caused by the communication delays and the incorrect return address provided.

Please know that our team is based in Australia, and there is a time zone difference between our location and the UK. Due to this, we received your email on Friday evening in Australia, after our work hours and couldn't get back to you until Monday morning. We sincerely apologise if this has contributed to any miscommunication or delays in our response.

Regarding the return address issue, we assure you that the address provided is correct. However, we acknowledge that there may have been confusion or oversight in the communication process.

We value your business and want to make sure you have a positive experience with us. Once again, we apologise for any inconvenience this has caused, and we appreciate your patience.

Classificada 5 em 5 estrelas

Amazing artwork!

I was looking for a glass chopping board and came across this website. Wow I ended up ordering a fox picture which I think is amazing as well as the cutest duck chopping board! The order was quick to arrive and my picture looks amazing!

6 de abril de 2024
Classificada 2 em 5 estrelas

Disappointing

I have coveted some of the mugs available for quite some time. My son bought me two for my birthday earlier this month. First the good, the images are just as vibrant as they look online. Now the not so good, there are areas of what I would describe as overspray leeching onto the rim of the mug which looks like you have a very dirty mug, also the quality of the mug itself was underwhelming they remind me of the cheap mugs your get when you get your own pictures printed on for a joke gift, the base outer circumference is unfinished and rough it will definately take on a grubby discoloured quality very quickly. I kind of sucked all of the above up, however as I sat drinking out of one of the mugs this morning, probably the 4th time it's been used I noticed hairline cracks to the inner glaze snaking all over the mug. Whilst I love the artwork, I wouldn't risk buying any of the other products on the basis of this experience and I feel bad that my son has paid for a shoddy product.

2 de março de 2024
Opinião espontânea
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Resposta da Anna Blatman Art UK

Thank you for taking the time to share your feedback with us. We're truly sorry to learn about the issues you encountered with the quality of the mugs you received.

We understand your disappointment regarding the overspray and rough areas on the mug, as well as the presence of hairline cracks in the inner glaze. This falls short of the high-quality standards we strive to maintain. Please accept our sincerest apologies for any inconvenience this has caused you and your son.

We take customer feedback seriously, and we're committed to improving our products and services based on your input. We would like to make this right for you and your son. Please reach out to our customer service team with your order details and images from the mugs so we can address this issue.

Once again, we appreciate your honesty and hope to have the opportunity to restore your confidence in our products in the future.

Classificada 5 em 5 estrelas

Excellent after-care …

Very good and personal customer service, despite it being me making a mistake in ordering!

14 de fevereiro de 2024
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Resposta da Anna Blatman Art UK

Hi Dave, thank you for your lovely review, I am happy we sorted everything out in the end :)

Classificada 3 em 5 estrelas

Communication Poor

Communication was sent with a Royal Mail tracking number which was incorrect as I coukd not track it. Then an email came from DPD to say it was sent by DPD. Then it arrived. Also sent them an email which was polite, told me DPD but quite a late response. Chopping board is fabulous but need to sharpen Admin skills on tracking orders and which couriers you using. However, did arrive well packaged.

2 de fevereiro de 2024
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Resposta da Anna Blatman Art UK

Hi Becky,
Thank you very much for your feedback; we truly appreciate it. We're delighted to hear that your chopping board arrived safely and that you're pleased with the product.

We sincerely apologize for the confusion surrounding the tracking information. Rest assured, we are actively working on resolving this issue from our end to ensure smoother tracking experiences for our customers in the future.

As for the delayed response, we understand how important timely communication is, and we're sorry for any inconvenience caused. Being based in Australia sometimes presents challenges in responding promptly due to time zone differences, but please know that we're committed to improving this.

Once again, thank you for bringing these matters to our attention. Your feedback helps us enhance our services, and we're grateful for the opportunity to do so.

Classificada 5 em 5 estrelas

Lovely quality

Lovely quality. Bright , vibrant colours. Prompt delivery.

14 de janeiro de 2024
logótipo da Anna Blatman Art UK

Resposta da Anna Blatman Art UK

Thank you for your kind words, I am so happy that you are satisfied with your order! :)

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