Anne Frank House Opiniões 

16
TrustScore: 2 em 5

2,2

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Informações sobre a empresa

  1. Fotógrafo
  2. Galeria de arte

Informação fornecida por diversas fontes externas

Anne Frank, the Diary and the Secret Annex. The most complete and current information with unique photos and film images.


Informações de contacto

2,2

Mau

TrustScore: 2 em 5

16 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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(16)

3 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Voorwaarden Anne Frankhuis: om geen enkele reden refund of uitstel van je bezoek, ook niet bij overmacht!

Ik kon de locatie niet op tijd bereiken omdat de trein niet verder ging ivm een ongeval. Ik heb het Anne Frankhuis gevraagd of ik een andere keer kon komen en dat deden ze niet, ook niet na uitleg over overmacht. Ze bleven volhouden dat het in de voorwaarden staat. Gewoon mijn geld kwijt. Dit doen ze dus nooit, zelfs niet bij een overlijden lees ik hier! Ik vind dit schandalig. Ze werken vanuit een machtspositie omdat ze toch wel genoeg bezoekers hebben! In wat voor wereld leven we?! Ik zou zeggen hou je geld in je zak en ga niet naar het Anne Frankhuis!

7 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Anne Frank Museum: Why I Choose Her Diary Over the House”

I will express my own opinion about the Anne Frank Museum and leave the rest to you. Only you can decide where more of her “blueprint” remains: in the house, or in the diary written by her beautiful, pure self.

Anne Frank was an incredible soul in human form during a time of war. She was a loving, kind and ambitious young woman, well ahead of her time. She was, and still is to this day, an inspiration to people who are willing to perceive the world and people in the same way.

I have seen her hiding place, and I can assure those who, like me, are inspired by her story, that this place will only disappoint you. There is almost nothing to look at apart from bare walls and a couple of small photographs. The kitchen, where all of them gathered together in anticipation of the end of the war, listening to the radio and having the conversations that kept them going, is gone and even repainted.

You might as well look it up online and see more there than in the actual place. I am not talking about money; in the end, that is your choice. I am talking about the memories they had in those times: the furniture, Anne’s desk where she wrote her diary, the attic where she spent so much time dreaming about freedom. These were precious and necessary to them. Why they were removed, I cannot understand, and I suppose only her father knew that.

So think twice about where you invest your precious time and money: the almost empty apartment, or her diary. I choose her diary, her beautiful expression within it, her soul. Thank you for taking the time to read this.

27 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Nothing original left to see

There is nothing left! Nothing original to see! A few years ago you could walk through original rooms, now they've taken everything out so you won't see anything and although they show you plans of where you might be in the annexe you walk through newly painted and wallpapered rooms with nothing original!
Don't waste your money!

9 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam they do sponsored marketing to…

Scam they do sponsored marketing to that it’s the Anne frank house but it has no affiliation. They would not refund money either after you find out at the door for your scheduled time at Anne Frank house.

6 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Worst ticketing system I’ve ever seen

Worst ticketing system I’ve ever seen. Loaded up the website at exactly 10:00 on Tuesday when the tickets became available to buy tickets for family who are visiting in April. We initially managed to select tickets, but the payment page never loaded and the shopping cart still showed “zero items”. Tried refreshing and it kicks you back to ticket selection. I did this a few times and each time could see the other slots filling up. A few times the site just wouldn’t load at all. Eventually waited with one set of selected tickets for more than an hour (!) but still no way to complete the purchase. Taking over an hour of energy and effort with nothing to show for it and zero guidance or additional information about e.g. the queuing and shopping cart status is absolutely ridiculous. I’ve been to the museum in the past and it was interesting, but it is not worth this level of frustration. You can rather just read about the history of Anne Frank on your own time.

11 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Only interested in money making rather than customer experience

I had thought my booking experience was a one-off and I was just being treated badly by the museum. Based on other reviews I wanted to include the 30min introductory presentation ahead of the actual visit. I bought tickets on their official website but then discovered that they didn't include the introductory talk. Further down the page there is another option to buy the combined ticket. I immediately emailed the museum asking whether I could pay the extra to add on the introductory talk or failing that, cancel the tickets with a refund and I would rebook. I was told this was not possible and the only option available to me was to rebook new, combined tickets without a refund of the originals.

Having now read other reviews I would agree with the comments that the museum appears to be only interested in income generation and isn't interested in the customer experience. The reviews also suggest the museum is empty, lacks information and is a series of empty rooms. My wife and I are now uncertain whether to even make the visit to the museum based on other experiences. Based on my experience to date I would not advise anyone to part with their money and instead experience all the other tourist attractions that Amsterdam has to offer.

PS - I gave the museum the opportunity to put the matter right before making this post, indicating that I would share my experience with others. I never received a reply.

19 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Their focus on education

Their focus on education, health, and social services makes them a holistic organization that addresses the root causes of poverty. I recently visited their youth mentorship program, and it was heartwarming to see the positive relationships being built between mentors and mentees.

The energy in the room was palpable as young people engaged in discussions about their aspirations and challenges. The mentors were not only knowledgeable but also genuinely invested in the success of their mentees.

I appreciate the organization’s commitment to transparency and community involvement. They regularly share updates and success stories with their supporters, allowing us to see the direct impact of our contributions. Their dedication to uplifting individuals and communities is truly inspiring!

22 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Dont waste your money!

We were excited to finally get tickets after always being sold out. I honestly would NOT recommend, really disappointing- the experience consists of standing in a long line of people, waiting to walk into bare rooms with a couple of quotes painted on the walls accompanied by minimal photographs and ‘mini’ films. I can totally understand why you can’t take any photos of the experience as you go around, there is literally nothing to take photographs of. We were fortunate to see a sink and a book case, save your money visit IKEA.

26 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Mooie dag Anne Frank Huis

Op zaterdag 6 april 13.30 voor de 1e keer in het Anne Frank Huis geweest.
We werden hartelijk ontvangen door een aardige vrouw, ( weet niet meer hoe ze heet) die alles op een zeer duidelijk en leuke manier uitlegde. We zaten toevallig in een klein groepje van van ongeveer 12 mensen, dat was natuurlijk ook fijn. Hierna naar het Holocaustmuseum geweest. Hier waren de medewerkers minder vriendelijk,eerder chagrijnig dan aardig. Het waren jonge mensen, misschien daarmee te maken Ze moeten nog veel leren ( kunnen ze bij Anne Frank huis leren..) Al met al een leerzame leuke dag gehad in Amsterdam, mede dankzij Het Anne Frank Huis. Bedankt!

6 de abril de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Save your money

Entire house showing empty rooms devoid of any furnishings and atmosphere. Just a few pictures and a paragraph on the wall of each room explaining what it was used for. Far too many visitors allowed in at once. Too many with ruck sacks and big bags which got well in the way. Many took advantage of the audio tours which was annoying because all you could hear was the mechanical mumblings of many languages all at once.
The gift shop is just a book e. Terribly disappointed. Just a licence to print money. Save your money.

21 de setembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Since I was twelve I have always had a…

Since I was twelve I have always had a thing for Anne
Frank and have been to her house three times, the
Last time in 1993. I wrote a song on her,performed it
and Met Eva Schloss Anne’s posthumous stepsister.
The House is a charity and does keep up with the
times although I am glad I went when I did I do feel
a lift could be there for disabled, which I now am. It
is not good for those wanting a refund, as tickets on
Line. I still think it is good to be there.I also feel that Anne herself would want everyone to go. But I won’t get again. Pity you have to have a private tour, or celebrity, to see the attic.also a pity Trustpilot does not translate reviews like Amazon does.

18 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Refunds

Our holiday has just been cancelled but greedy Anne frank museum does not do refunds total con merchants

22 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Anne Frank House has nothing with human to do but is just a money machine based on a tragedy.

We had booked tickets through their homepage which is the only way to do it, but due to a death in our family we had to postpone the visit, but not possible.
Since we had booked tickets on their website we could not postpone or get a refund for the already bought but not used ticket, because its according the regulation.

Anne Frank House has nothing with human to do but is just a money machine based on a tragedy.

12 de março de 2018
Opinião espontânea

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