Unbelievable I purchased product from Anolon. I paid through a third party(Zip),however I did not receive 3 item that I am paying for and Anolon will not reimburse me or send me the 3 items. Their cus... Ver mais
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Leia as opiniões dos outros
This is my second set of Analon cookware, having recieved the first set some 20+ years ago as a birthday present (keen cook). The only reason to replace is the creation of an outdoor kitchen where t... Ver mais
A empresa respondeu
We bought our first set of Anolon pots with lids over 10 years ago. They have performed and lasted well although the surfaces are now starting to wear. So we decided to replace them and stay loyal to... Ver mais
A empresa respondeu
Worst Customer Service ever Purchased set at Kohls Jan 2023. 4QT developed coating peeling/delamination. Filed claim Dec 2023, Analon responded Dec 22 with Claim #262425 and that I would be contace... Ver mais
Informações sobre a empresa
Escrito pela empresa
We're a professional gourmet brand, loved by chefs across the globe. If the kitchen is your happy place, then fill it with cookware that sparks serious joy. We bring out the best in our cookware so you can bring out the best on every plate, and have been perfecting our craft since 1984, when we developed the first hard-anodized, smooth-interior nonstick cookware. Since then, we've continued to innovate, honing & developing the technology that matches your passion for creating delicious culinary masterpieces. We know that culinary inspiration comes from both Grandmother and Instagram, that a menu can be minimalist, multicultural, modern—sometimes all three—and that great culinary experiences range from simple to seasonal to special. We know it's about the journey - not the destination. The art and act of cooking is nourishing in itself. And we exist to give you the inspiration and confidence to explore your craft, and experiment. As cooking, eating, and entertaining continue to nourish all of us, journey with us to find your happy place; extracting every last drop of joy along the way. "For keen cooks with a sense of style, these thick-based pans are outstanding, with heat distribution that puts most other pans sets to shame, and whose non-stick coating doesn't chip & lasts years." - The Independent
Informações de contacto
Riverview Road, CH62 3RH, Bromborough, Reino Unido
- 0151 482 8282
- support@meyeruk.com
- anolon.co.uk
2,8
Aceitável
154 opiniões
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Had analon fry pans previously and…
Had analon fry pans previously and loved them. The ones just purchased feel half the weight and nowhere near as solid. I don’t expect them to hold up as well.
9 de abril de 2021
Resposta da Anolon UK
Hi Liam, I am sorry you feel this way. All our Anolon cookware holds a lifetime guarantee therefore we ask for you to please contact us should any problems arise. Thanks - Consumer Care
Absolutely horrible from start to…
Absolutely horrible from start to finish. I received my 10 'smart stack' pots and pans and they were -bent- upon delivery, which was amazing because there was actually no damage to the box. So they were bent when they were processed/packaged but shipped out anyway.
I photographed the items and sent in multiple requests for either a refund or replacement but all of my requests were first declined and then ignored over a 3 week period. Absolutely shocking product and customer service. Only giving 1 star because 0 isn't possible.
9 de abril de 2021
Resposta da Anolon UK
Hello Ben, I am awfully sorry your order arrived damaged, I am also sorry for the delayed response we have been experiencing a high volume of emails. I can see that we have sent replacement cookware. I have sent you an email with a goodwill gesture due to the delay - Thanks, Consumer Care
Quality pans
Expensive pans, claimed to be suitable for Induction Hobs. The edges got deformed quickly and now have very sharp edges and the none stick was coming off. I contaccted them and a new set of pans were delivered. Good service, new pans have no problem.
17 de março de 2021
Opinião espontânea
Resposta da Anolon UK
We are sorry to see we missed this review. We set our standards high and regrettably acknowledge that we failed on this occasion. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team
Bad products
11 de março de 2021
Opinião espontânea
Resposta da Anolon UK
We are sorry to see we missed this review. We set our standards high and regrettably acknowledge that we failed on this occasion. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team
Terrible lack of customer service
Terrible lack of customer service. have been trying to return an item to them for 3 weeks and they just keep telling me they are busy!! Beware before you buy as if it's not right you may end up stuck with it.
11 de janeiro de 2021
Opinião espontânea
Resposta da Anolon UK
Hello Simon, I am awfully sorry you feel this way we have been experiencing a high volume of emails. I can see we have refunded your order. I have emailed you a gesture of goodwill due to the delay. Thanks- Consumer Care
Don't use
Don't use, non existent customer service, no contact received but immediately took payment. Waiting 2 weeks for product so far, no emails / confirmations or anything, don't have the courtesy to even say theres an issue.
16 de dezembro de 2020
Opinião espontânea
Resposta da Anolon UK
We are sorry to see we missed this review. We set our standards high and regrettably acknowledge that we failed on this occasion. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team
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