Anyvan Opiniões 

1008
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I would advice everyone to find local movers or any other platforms. Most of the time, the drivers are blamed, but at the end of the day there is a glitch in procces. How is possible that for a sale p... Ver mais

Classificada 5 em 5 estrelas

The service was easy to arrange and communication was good. The driver who had my job was pleasant, helpful, efficient and well organized. I felt i was in good hands and everything worked out perfectl... Ver mais

Classificada 5 em 5 estrelas

Donncha from Cork completed a removal job after I booked through Reece at anyvan. He was punctual, communicated promptly and was genuinely hardworking, eager to help and went over and above our expec... Ver mais

Classificada 5 em 5 estrelas

Joseph from AnyVan was absolutely outstanding. From start to finish, his communication was exceptional — prompt, clear, and genuinely friendly. The service itself was flawless, a true 10/10 experi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Transporte e armazenamento de móveis
  2. Empresa de mudanças
  3. Transportadora de pianos
  4. Site de comparação de preços

Escrito pela empresa

No matter what you are moving; from a King-Sized bed to a the whole house; a Grand Piano to a classic Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond. We do this by connecting people looking to move something with our trusted team of AnyVanners who are allocated according to their knowledge and expertise. All while our customer team monitors and ensures that your treasured possession is delivered in a time and cost effective manner.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(1008)

132 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Worst company ever

First gave a 4 hour time slot (my furniture was in storage) then the driver told me that he wouldn’t get to me before 6. The office told me that I would have to pay to reschedule, after I spoke to the office the driver would actually reach the storage unit at 4pm which he did with 2 helpers. They then procrastinated for 45 minutes because they had to load a cage so the forklift could take it to their van so the forklift man had other things to do and then left. I spoke to the office and was told that I would not get a refund because I cancelled the job!!! We’ll see! Paid £300 for a service that I didn’t receive. DONT USE ANY VAN!!!! Worst company ever!!
As requested this is my job reference number AV8801487. Please use my contact details you hold to contact me!

AFTER ASKING FOR ME DETAILS TO BETTER SORT THIS ISSUE OUT, I RECEIVED NO COMMUNICATION FROM ANYVAN!
The forklift was there waiting for them to load the cage. They tried everything they could to not do the job. I was told he wouldn’t get to me til after 6 then when I rang the office I was informed I’d have to reschedule “and pay to reschedule” then the office spoke to the driver and hey presto he was there at 4. The forklift was there ready complete with operator all they had to do was load up. It’s not classed as a different floor if they are not expected to carry the furniture down the stairs surely.

14 de abril de 2025
Opinião espontânea
logótipo da Anyvan

Resposta da Anyvan

Hi Lisa,

Thank you for your feedback, and we sincerely apologise for the experience you’ve had.

The issue arose when your booking was made for a ground-floor-to-ground-floor collection, but upon arrival, we found that your items were stored above the first floor. While a forklift was available, it was in use, and the team was prepared to use the stairs. However, the additional time and labor required for this would have incurred an extra fee. As you refused to pay the fee, you opted to cancel the booking.

As the cancellation was due to the initial booking being incorrectly listed, unfortunately, a refund is not due in this instance.

We appreciate your understanding.

Kind regards,
Emma.

Classificada 5 em 5 estrelas

Great service

Great service. I popped in the job details and had multiple offers within a few hours. Item was collected and dropped off at my house a few days later. Good communication kept all parties happy. Would recommend to all. Thanks guys!

10 de abril de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Clive,

Thank you so much for your kind feedback! We're really pleased to hear that the process was smooth and efficient for you, from receiving multiple offers to the collection and delivery of your item.

We're glad the communication helped keep everything running smoothly. We truly appreciate your recommendation!

Kind regards,
Emma.

Classificada 5 em 5 estrelas

Reece was excellent.superb service very…

Reece was excellent.superb service very efficient and professional.trouble free process.Will definitely use any van service again.Highly recommended.Reece and his team stepped in when original driver failed to complete the collection.

26 de março de 2025
Classificada 5 em 5 estrelas

It was a great experience with AnyVan.

It was a great experience with AnyVan.

I got a cheaper and quicker quote compare to the market.

Thanks for AnyVan teams for co ordinating and support.

28 de março de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Amit,

Thank you for your kind words! 😊 We're glad to hear that you had a great experience with AnyVan and found our service both affordable and efficient. We appreciate your support and look forward to assisting you again in the future!

Kind regards.
Emma.

Classificada 5 em 5 estrelas

Service moving abroad

Reece was super helpful to get our requirements met and put us in touch with a great courier. Was a really positive experience!

18 de março de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Customer,

Thank you for your kind feedback. We're delighted to hear that Reece was helpful in meeting your requirements and connecting you with a great courier. 😊 We're glad you had a positive experience!

Kind regards,
Emma.

Classificada 5 em 5 estrelas

Great service overall

26 de março de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Dominique,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Classificada 5 em 5 estrelas

Posted a job got a quote the same day…

Posted a job got a quote the same day and job was done quickly.

20 de março de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Craig!

Thank you for your feedback. We're glad to hear that you received a quote quickly and that the job was completed efficiently. 😊

Kind regards,
Emma.

Classificada 4 em 5 estrelas

Moving a piano

Original van couldn't do the move but Anyvan were able to provide a same day alternative.

11 de março de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Adrian! 😊

Thank you so much for your feedback. We're glad we could step in and provide a same-day solution when the original van couldn't complete the move.

It's great to know we could help you out when it mattered most.💙🚛

Kind regards,
Emma.

Classificada 5 em 5 estrelas

Efficient and friendly service

A great service, the item was collected and delivered on the dates and times agreed at a very fair price, Frankie is very efficient and friendly and I would certainly use this service again.

19 de março de 2025
Opinião espontânea
logótipo da Anyvan

Resposta da Anyvan

Hi Elizabeth!

Thank you for your wonderful feedback. We're delighted to hear that you found our service efficient and friendly. We'll be sure to pass on your kind words to Frankie! We look forward to assisting you again in the future. 😊

Kind regards.
Emma.

Classificada 5 em 5 estrelas

Excellent communication, great quotes

Excellent communication with Nasreen from AnyVan.
She is so helpful and friendly. I received great quotes.
I emailed her one evening around 9 pm and I thought that I will get answer for my question on the next day. It was a big surprise when I received a response from Nasreen after 8 minutes!!
Highly recommend 👍
Thank you
Ilona

3 de março de 2025
Opinião espontânea
logótipo da Anyvan

Resposta da Anyvan

Hi Ilona,

Thank you so much for your kind words, Ilona! 😊 We're delighted to hear that Nasreen provided you with excellent communication and prompt assistance. Your recommendation means a lot to us! If you ever need our help again, we'll be happy to assist. 🚛💙 #TeamAnyVan

Kind regards,
Emma.

Classificada 5 em 5 estrelas

Very professional operation

Very professional operation

28 de fevereiro de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Adele,

Thank you for your feedback! We're glad to hear you found our service professional. If you ever need assistance in the future, we'd be happy to help. Wishing you all the best!

Kind regards,
Emma.

Classificada 5 em 5 estrelas

Wonderful service highly recommended

Wonderful service highly recommended. Thank you Recce set us up with a wonderful person many thanks

22 de fevereiro de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Jacqui,

Thank you for your kind words! We're delighted to hear that you had a wonderful experience, and we truly appreciate your recommendation. We'll be sure to pass your thanks along to Recce as well. Wishing you all the best!

Kind regards,
Emma.

Classificada 5 em 5 estrelas

Nice guys, fast work

The guys got to work quickly, took good care with the furniture and were quiet as church mice getting my stuff into the new space.

28 de fevereiro de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Giada,

Thank you for your wonderful feedback. We're glad to hear that our team worked efficiently, handled your furniture with care, and made the move smoothly and quietly.

If you ever need our help again, we'd be happy to assist you.

Kind regards,
Emma.

Classificada 5 em 5 estrelas

100%

100%. Service exactly as described and very accommodating driver.

20 de dezembro de 2024
logótipo da Anyvan

Resposta da Anyvan

Hi Noel,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Classificada 5 em 5 estrelas

Great!

Easy to use, reliable and fast.

24 de fevereiro de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi there,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service - got great quotes and had good communications, and chose very highly rated movers, and the move went without a hitch - highly recommend this platform.

22 de fevereiro de 2025
logótipo da Anyvan

Resposta da Anyvan

Hi Hayley,

Thank you so much for your fantastic feedback! We're thrilled to hear that you had a seamless experience, from receiving great quotes to having excellent communication with highly rated movers. It's wonderful to know that everything went smoothly. We truly appreciate your recommendation and are here to assist you anytime in the future.

Kind regards,
Emma

Classificada 5 em 5 estrelas

I left the vehicle for driver to collect …

I left the vehicle to be picked up and traveled to the destination to receive it.
Communication and tracking let me see everything was going ok.
Car arrived as agreed time and quickly unloaded exactly where i wanted it dropped. Couldn't have been better.
Will definitely use again and recommend.

19 de fevereiro de 2025
Opinião espontânea
logótipo da Anyvan

Resposta da Anyvan

Hi David,

Thank you so much for your kind feedback! We're thrilled to hear that everything went smoothly and that the delivery was exactly as expected. It’s always great to know that our communication and tracking helped keep you informed along the way.

We truly appreciate your recommendation and look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out.

Wishing you all the best!

Kind regards,
Emma.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais